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Customers for Life: Meet the Zenoss TechZen User Community [Case Study]

Higher Logic

One of our primary requirements beyond features, functions, and price was having a partner who was committed to our success beyond the sale and initial implementation. How can we address those needs above and beyond expectations while also implementing other ways to continually improve member experience?

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Association Brain Food: 11.10.23

Reid All About it

I usually work with association industry partners on blog posts, case studies, and other content marketing pieces , but am open to learning about other interesting projects outside that scope. Bulletin describes how a member app enhances and fosters member engagement. More info/register. More info/register.

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Association Brain Food: 7.21.23

Reid All About it

Fri 7/21 at 1 p.m.* – Cracking the Value Code: Uncovering Strategies for Pricing Your Learning Programs When you start taking a hard look at your learning product landscape, common conundrums around “value” and “pricing” often surface. I’m happy to feature it as long as it’s not too product-centric. CAE credit. Fri 7/21 at 4 p.m.

Atlanta 195
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Association Brain Food Weekly: 8.22.16

Reid All About it

With innovation moving today at light speed, you need to leverage a strong platform if you want to deliver a world-class member experience. Strategic Pricing for Educational Products. Pricing for education products is all over the map. But pricing is too essential to leave to guesswork. More info/register.

Price 150
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6 Tips to Maximize the Success of Your Association’s Publication

Higher Logic

When you pull data to understand member actions, from how they browse your cookie-enabled website to which of your emails they opened vs. ignored, you can target them based on their interests more strategically. Case Study: Data Informs Decisions | ASAE and Association Analytics Aim to Predict Engagement. Get creative.

Tips 136
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Association Brain Food: 3.24.23

Reid All About it

If your association hasn’t yet tackled this project or you’re open to further tweaking, Impexium describes the elements of an exceptional member onboarding experience. Lee Price, Viewfinder Partners ) Fresh networking ideas for in-person events. Sponsorship strategy. Data-informed event planning. 4 CAE credits for entire course.

Revenue 226
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Association Brain Food Weekly: 5.29.20

Reid All About it

Listen to two case studies: rapidly converting a face-to-face meeting to a virtual event within 3.5 weeks, and the steps they are taking to use traditional face-to-face experience and event design strategy tools to plan for a hybrid event at the in-person fall conference and the contingency for a virtual-only event.

San Diego 259