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Case Study: In-depth Member Interviews Feed Association’s Strategic Plan

Smooth The Path

In the meantime, I’ve been asked to conduct another round of interviews with a different group of members. Insights like these are cumulative and knowing what we know from the first set of interviews will make the set of interviews even more interesting and helpful. Related: Slow data vs. fast data.

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How to Make Analytics a Priority – Finally!

Association Analytics

Ask, “Do you want better member insights to inform strategy?” Use case studies & references – use 3rd party examples and case studies as examples of success. This is important because you want to explain data in a way they can understand. Illustrate how data can solve their pain points. Take action!

How To 169
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What’s the Difference Between Automation Rules and Marketing Automation, Anyway?

Higher Logic

If you want to follow up, send another email to confirm your hypotheses about what your members were interested in. As you continue what’s working and improve on what’s not, you’re growing your member insight and using that data to power engaging communications. Better Together. Still curious about how this works in practice?

Marketing 136
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Association Brain Food Weekly: 9.13.19

Reid All About it

Turn Member Engagement and AMS Data into Effective Marketing. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. Wed 9/18 at 2 p.m. 1 CAE credit.

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