Three Top Takeaways from the 2017 State of Community Management Report

Higher Logic

Many people in the community industry look forward to the findings in The Community Roundtable’s annual State of Community Management (SOCM) report, which helps guide their community efforts, ensures they keep up on the latest trends and keeps them competitive in the marketplace. Community takeaway: If your community doesn’t already have a cohesive strategy—one that aligns community and business goals—your team should start working on one.

Report 206

Community Takeaways We Loved from the State of Community Management 2016 Report

Higher Logic

Shared value is the name of the game in The Community Roundtable’s State of Community Management Report 2016 (SOCM 2016). But the strategy needs to be more than a plan inside the community manager’s head: 90% of the Best-in-Class communities The Community Roundtable surveyed have a strategy approved by their organization. Best-in-Class communities are also far more likely to document a shared value among everyone involved in the community.

Report 120

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Cloud Security Becomes a Challenge at Scale, Reports Say

Associations Now

A pair of reports highlight the dangers that organizations could face from the use of multiple cloud services, due to the additional ways that attackers can breach an organization’s data. That’s according to a pair of reports on the state of cloud security. The Tripwire report also noted that increasing complexity was a challenge with cloud security. The post Cloud Security Becomes a Challenge at Scale, Reports Say appeared first on Associations Now

Small but mighty meetings

Aaron Wolowiec

Then, think back to your smaller classes (even if that only happened in high school). Training came in a close second and team building took the No. Filed under: Meetings , Social Media Tagged: Facebook , Meetings , report , small meetings , social media , strategy , Successful Meetings , Twitter. Meetings Social Media Facebook report small meetings social media strategy Successful Meetings TwitterThink back to your college days.

Building a Community: 5 Tips for Digital Member Engagement

Blue Sky eLearn

Invest in reporting features. Look for website builders that offer templates in case your team isn’t well-versed in code. If your team doesn’t have much experience in web design, a website builder with responsive design features is best. While it’s important that your staff and management team has a database that they can use for pertinent information, there should also be an online portal for your members to browse. . Restricted audience for classes.

A Billion More Customers Coming to A Regional Market Near You.


For the first time in history more than half the world is middle-class-thanks to rapid growth in emerging countries. Here in American over 90% of our people are middle class or better. Here is our presentation which includes non US business data as well as links to the Economist Special Report and Pew Research Study on the global middle class. global association strategy, regional planning and local infrastructure to grow your business. About.

Class 60

Association Management Systems (AMS): 5 Software Strategies

Higher Logic

Learn more using reporting features. Your team needs to know what programming your members have participated in, whether they’ve paid their dues and more. If you’re using Salesforce, look for an AMS that is native to your CRM, saving your team the effort of integration and ensuring that your member database and the member profiles it contains are always up-to-date. Learn more using reporting features.

System 168

Association Brain Food Weekly: 8.21.20

Reid All About it

Bruce Rosenthal (Bruce Rosenthal Associates and Partnership Professionals Network) and Christopher Gloede (Ricochet Advice) recently published a useful report, The New Sponsorship Model for Virtual Events. The report also includes a sample virtual event prospectus to give you additional ideas.

A nimble approach to training and customer success

Nimble AMS

From the Nimble AMS team’s perspective, training in your new AMS is about more than just your staff taking a class or two after your system goes live. To succeed with your new system, your team should understand it and feel comfortable using it in your day-to-day world. That’s why the Nimble AMS team offers a full range of training resources for every member of your staff. With a team dedicated to product training, new courses are always being considered and developed.

The leadership comfort zone

Association Advocacy Chick

Last Saturday, I did something that I’ve never done before: I took an exercise class. However, on the invitation of my good friend Taice, I went to a Zumba class in Laurel, MD. Worse, Taice wanted us to be at the front of the class right behind our instructor Kay. So if you’re keeping score, I’m taking my first ever exercise class where I know one person and I’m standing in the front of a bunch of strangers.

How Associations Can Transform Higher Education

Reid All About it

Unlike many association management reports, the paper puts associations into their place in our larger world. When I went to college, a middle class kid could afford a four-year liberal arts education. Project management and team dynamics. Not your typical classes, I know, but they’re life skills people need to develop personally and professionally. Supplement this curriculum with specialized classes that train people to enter an industry or profession.

Investing in Yourself: Professional Development for Community Managers

Higher Logic

Our annual research report, The State of Community Management (SOCM), clearly showed that providing ongoing professional development so community managers can work smarter and more effectively is critical for organizations that want to recognize value from their communities. In the SOCM 2015 a significant majority of best-in-class communities provide one or more types of professional development opportunities to their community teams.

5 Reasons Your Executives Don’t Participate in Your Online Community (And How to Fix It)

Higher Logic

Community Roundtable’s 2017 State of Community Management Report found the most successful online communities have top-level participation. Executives who regularly make community part of their workflow, create content, and respond to discussions are more likely to have best-in-class communities. It’s a great way for members to get face time with executives and, if you have four or more people on your leadership team, each executive will only devote an hour of their time every year.

How To 225

Community Leadership: Getting Everyone to Participate

Higher Logic

The new question should encompass more than just CEOs: Is your entire executive team participating in your community? The Community Roundtable’s State of Community Management 2016 Report (SOCM 2016) has some fascinating findings to share: moving up the community maturity ladder may depend more on getting participation from vice presidents, directors and subject matter experts than we previously realized. Leadership extends beyond your organization’s c-suite and executive team.

Association Brain Food Weekly: 7.31.20

Reid All About it

Survey participants will receive the study’s final report. Learn (and share) best practices for online events, conferences, classes and webinars; get practical online networking ideas. Key Insights From The 12th Annual Membership Marketing Benchmark Report.

Association Brain Food Weekly: 9.25.20

Reid All About it

Learn the four stages of scoping and implementing virtual technology to ensure consistent data, improve the attendee experience, increase engagement, prove ROI, and build effective cross-functional teams. Online fundraising’s broader reach also brings increased registration and reporting requirements. How to Build a World-Class Remote Team. Learn how to create more-sustainable, and socially responsible, meetings as well as track and report your efforts.

Association Brain Food Weekly: 10.9.20

Reid All About it

WBT Systems says, “The LMS is the workhorse for the professional development team, but it has many more uses beyond hosting online courses.” Join us in this ten-week series, where the Virtual and In Person teams will square off and compete to produce the best hybrid crossover ideas.

Utah 217

Association Brain Food Weekly: 6.26.20

Reid All About it

Conference and education teams. As some associations canceled in-person conferences and made the switch to virtual, two association teams found themselves owning different elements of the experience—the meetings team handled the content while the education team managed the platform. WBT Systems suggests it’s time to integrate these two teams so attendees have a more effective learning experience.

You’re Incredibly Busy – But You Need to Make Time for the Business Skills that Will Keep Your Community Going

Higher Logic

So is everyone else on my community team; from launching new initiatives, checking in with subject matter experts, running reports, and putting out fires, the community management department here at Higher Logic keeps hustling. In The State of Community Management 2018 Report (SOCM 2018) nearly half of the community professionals surveyed reported “significant stress or burnout.”

Reads of the Week: October 12, 2012

Reid All About it

If you know me, you know I’m a big fan of professional cycling, especially of the American team Garmin-Sharp founded by ex-pro cyclist Jonathan Vaughters as an alternative to the predominant doping culture of most professional teams. If you want to know the truth about Lance and his team director Johan Bruyneel, you can read through the recently released USADA report , or check out the salacious bits shared by The Daily Beast. Let’s start with a freebie!

Class 174

Membership Hack: ROI Scorecard

Associations Now

DAA delivers an annual report to members, adding up benefits and usage to an exact dollar amount. “We We like to call it their membership investment report,” says Executive Director Marilee Yorchak, CAE. The membership team delivers the first scorecard at the three-month mark (for organizational members) or nine-month mark (for individual members). The trick, Yorchak says, is to send the report in advance of renewal, so that the member can think and act on the data.

Class 57

Building Inclusive Online Communities

Higher Logic

And, because you’re responsible for relationship upkeep, content, facilitation, reporting, etc., To build inclusive environments, it’s important to understand that even though you have five thousand people in your community who are all focused on how much they love their work in dentistry, each one of those members also has multiple other identities: gender, race, nationality, sexual orientation, religion, class, ability, etc.

Unpacking the Association IT Director’s Workout Bag


To get a good workout at the gym, you typically have the choice of working out on your own, with a trainer, in a small group, or in a class. In some associations, IT directors are the top technology leader in the organization and, in other associations, they may report to a CIO. Some people outsource their workouts in the gym by getting a trainer or taking advantage of special equipment or classes that will help them achieve their fitness goals.

5 Steps to Create a Sponsorship Program that Increases Non-Dues Revenue

Higher Logic

Online educational courses and webinars , as well as in-person professional development classes. Benchmarking surveys, reports, and other original research or publications. Analyze the feedback with your team and make improvements where needed. Sponsorship programs are tricky. Most associations have one (or have at least considered one), but are still fine-tuning the details. Is pricing too low? Too high? Do sponsors see the value in each sponsorship package?

Association Brain Food Weekly: 10.21.16

Reid All About it

Data from the survey will form the basis of a report Tagoras will release in the coming months. Several people in ASAE’s Professional Development section are auditing this 5-week online class on design thinking. Go behind the scenes of a successful hybrid conference with an association conference team who will share their strategies for success and their overall business process for hosting a successful hybrid conference. The PD section team will help you solve it.

Association Brain Food Weekly: 6.21.19

Reid All About it

The weekly list of free educational events and resources for the association community… Maggie McGary shares insights from the Community Roundtable’s 10th Annual State of Community Management report and cross-references them with findings from MGI’s Membership Marketing Benchmarking Report. Learn what you should look out for, what you will then be accountable and responsible for, and why you might consider NOT doing the “end-run” around your IT team.

Association Brain Food Weekly: 10.7.16

Reid All About it

Class Central has reviewed and compiled a list of The Best Intro to Programming Courses for Data Science. In deciding to audit a tax-exempt organization, the IRS looks at the gap between the tax reported and paid, and the tax the IRS says is owed. Learn how to leverage the digital engagement at your event to demonstrate ROI; best practices for using a mobile app to realize instant cost savings; and actionable tips for sharing the value of the event with your team.

Mooc 219

Thanks For Playing: Friday Top 5

Thanks For Playing

going: "Class. Class. Always the Last to Know: Archive Team. Facebook investors are unconvinced by earnings report. skip to main | skip to sidebar. Thanks For Playing. Seeking community in associations since 2008. 30 March 2012. Friday Top 5.

Class 174

Daily Buzz: Bridge Your Industry’s Soft Skills Gap

Associations Now

Similarly, LinkedIn’s 2018 Workplace Learning Report says the top priority for talent-development teams is training workers in leadership, communication, and collaboration. Employers in your industry need your association’s help,” writes the WBT Systems team in a blog post. They can attempt to offer effective training in human skills or send their employees to generic training classes in leadership, communication, negotiation, or conflict resolution.

Association Brain Food Weekly: 3.15.19

Reid All About it

Meetings Master Classes 2019 Session 3: Accountability and Conflict Management – A Planner’s Guide. Hear about strategies to make team members more effective, and make the planning workflow less stressful. Learn how to manage different personalities and get accountability, identify underlying sources of conflict, resolve conflict, and maintain productivity among all team members. ON24 Webinar Benchmarks Report 2019. Nonprofit Cybersecurity Incident Report.

Denver 150

Reliant Credit Repair Review


This is a company that is based in New Jersey, whose main task is to help people improve their credit report and finances. They normally analyze a client’s credit intending to find discrepancies, errors and inaccurate information, which they can raise as disputes for deletion from the client’s report, and as such, raising the credit score. However, please note that if the negative information is accurate, then, they will not touch it, and will leave it on your report.

LMS Selection: 7 Features Associations Need

Web Courseworks

An LMS will help your team create the most functional course possible while keeping the user experience in mind. Choose a robust learning management system that lets your team create tests without much complexity. Ask for options that will let your team upload existing questions to their LMS or write new ones directly in the program, build a question bank and tag questions with different qualifiers. Business-driven Reporting.

LMS 47

Email Tactics to Win Back Lapsed Members

Associations Now

In one category—those whose membership had expired three to six months prior—AARC promoted its latest online and continuing education courses with an invitation to rejoin and sign up for a class. Despite its potential power as a marketing tool, only about half of associations (49 percent) in the 2018 Marketing General Membership Marketing Benchmarking Report [PDF] said they used automated emails to engage members.

Top 10 Sustainable Event Trends for 2020


Event brands and enterprises will become more creative and better at storytelling, and consequently we will see a rise in online sustainability reports such as MCI’s Sustainability Report. Many smaller events will be entirely organised using a mix of collaborative technology platforms such as Uber, AirBnB, TaskRabbit and hotelwalla, while dedicated event technology suites will combine bestin-class tools.

The State of Community Management 2014


From the Community Roundtable comes the awesomest comprehensive report on communities. Here’s Rachel Happe with a quick intro for you: This year’s State of Community Management report is a significant milestone for the discipline of community management – it defines objective artifacts of community management maturity and enables comparisons and benchmarking across communities. Read the report here. Report: State of Community Management.

Class 103

Member Engagement Strategies: A Guide for Associations


Consider measuring metrics from your LMS system — which classes are most popular, how many members received accreditations, and how often members start courses but not finish. With an effective LMS, you can offer online courses and classes for members to further their education and gain certifications. Offer in-person classes and learning events for members to further their education.

20 reasons for associations to love Salesforce

Nimble AMS

As Salesforce celebrates 20 years in business, the Nimble AMS team reflects on the reasons why associations benefit from an AMS built on Salesforce. Since Nimble AMS is built on the Salesforce platform, and in honor of the occasion, I asked folks across the Nimble AMS team to share what they think are the benefits of the Salesforce for associations. . Insightful reporting. World-class reliability.

Hot Nonprofit Marketing Jobs This Week – February 16


The Executive Director reports to the Board of Directors and is responsible for the organization’s consistent achievement of its mission and financial objectives. Cornelius Arts and Community Center makes art accessible through professional art exhibitions, art classes for all ages and a flexible performance space that may include independent film screenings as well as performing arts events. Reports to VP for Marketing and Communications.

How Nonprofits Practice Continuous Improvement

Beth Kanter

I co-lead a workshop on digital transformation, co-facilitated a master class on digital fundraising campaigns, co-hosted a learning breakfast for scholarship participants, co-designed a Big Room session on Technology for Good, and in between attended some amazing sessions. It isn’t just about writing it down, it is also reviewing what your captured with your team in an “ After Action Review.” Ask team members to reflect on their lessons learned.

Best Association Management Software | Our Top Picks


Its comprehensive features fit within a lean and intuitive structure that can get your team up and running in no time. Focused on offering your team both big-picture planning capabilities and more specific tools to fine-tune your strategies, events, and communications, Fonteva Membership is a powerful partner for any membership-based organization. Some of its top features include: Comprehensive member profiles and database reporting capabilities.