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Building an Association Crisis Communications Webpage

GrowthZone

During a crisis situation, timely communication and reacting in the present are essential for associations. WHEN BUILDING A CRISIS COMMUNICATIONS WEB PAGE: Focus on the User Experience. The FAQ page should be easy to navigate and scan and finding the answer to a single question should be painless. There’s time for that later.

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Use a Chatbot to Answer Members’ FAQs

Associations Now

Those queries were in addition to the already high volume of calls and emails our global member service was receiving,” says Chrissy Jones, AICPA’s lead manager of communications and member engagement. “We And chat-based forms of communication are on the rise, especially with younger audiences. To do this, AICPA powered up a chatbot.

FAQ 86
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Communication in the Perfect HOA: Homeowner Relationship Management 

HOA Strategies

In this series of articles, I talk about what an HOA needs to be perfect both on paper and in practice so that all of these results can be seen in your community. Communication is the key to success. Without quality, consistent, transparent communication, relationships of all kinds crumble, including those in community associations.

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Conference Go/No-Go Decisions in a Pandemic

Velvet Chainsaw

We started out recommending that our clients communicate a go/no-go decision date two weeks prior to opening. Promise your community that you will update the website every two weeks leading up to that. Refunds and FAQs. Whatever options you provide, it is wise to put together a good FAQ page on your event website.

FAQ 112
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How to Drive Traffic to Your Community Using Social Media

Higher Logic

Video is a preferred method of communication for many. So why not make your community their home? Host videos within your community and then organize by topic and display them on web pages for members to easily find and watch. This creates value and gets more eyes on your community. What makes your community so great?

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2024 Association Outlook: Embrace the Change

Association Freak

Revolutionizing Association Management with AI The advent of Artificial Intelligence (AI) has ushered in a new era for association management, offering unprecedented opportunities to enhance operational efficiency, member engagement, and personalized communication.

Revenue 72
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Embrace the Future: How Associations Are Thriving in 2024

Association Freak

Revolutionizing Association Management with AI Artificial Intelligence (AI) has ushered in a new era of association management trends, offering unprecedented opportunities to enhance operational efficiency, member engagement, and personalized communication.

FAQ 72