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Use a Chatbot to Answer Members’ FAQs

Associations Now

“Those queries were in addition to the already high volume of calls and emails our global member service was receiving,” says Chrissy Jones, AICPA’s lead manager of communications and member engagement. “We And chat-based forms of communication are on the rise, especially with younger audiences.

FAQ 86
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2024 Association Outlook: Embrace the Change

Association Freak

Revolutionizing Association Management with AI The advent of Artificial Intelligence (AI) has ushered in a new era for association management, offering unprecedented opportunities to enhance operational efficiency, member engagement, and personalized communication.

Revenue 72
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Embrace the Future: How Associations Are Thriving in 2024

Association Freak

Revolutionizing Association Management with AI Artificial Intelligence (AI) has ushered in a new era of association management trends, offering unprecedented opportunities to enhance operational efficiency, member engagement, and personalized communication.

FAQ 72
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Time for a Conference Chatbot?

Associations Now

“After research and ideation, we determined that a chatbot, preloaded with our FAQs, would handle a large percentage of inbound inquiries, providing members with immediate and accurate responses to their most pressing questions,” said Chrissy Jones, AICPA’s lead manager of communications and member engagement.

San Diego 105
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What Are Association Tools?

GrowthZone

These productivity tools come in association management software (AMS) and help streamline database management, financial administration, event planning, member communications, and more. Member-Focused Association Management Tools You can’t grow unless you keep the members you have.

Tools 78
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Membership Management Software in 2024: Compare 12 Top Picks

MemberClicks

Membership management software facilitates those relationships, allowing organizations to automate renewal campaigns, easily send event invitations and update members through newsletters or other communications. Your members might not renew on time (or at all) if they don’t get an auto-renewal notice. Member engagement.

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5 Data Points You Didn’t Realize Your Members Are Generating

Aptify

In this blog post, we’ll examine five useful data points that you might not realize your members are generating for you. Let’s get going: Engagement. Member engagement is possibly the most important measurement of an association’s activity. Yet despite its importance, member engagement is a tricky concept to pinpoint.