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Use a Chatbot to Answer Members’ FAQs

Associations Now

Those queries were in addition to the already high volume of calls and emails our global member service was receiving,” says Chrissy Jones, AICPA’s lead manager of communications and member engagement. “We And chat-based forms of communication are on the rise, especially with younger audiences. To do this, AICPA powered up a chatbot.

FAQ 86
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How to get your board on board to adopt new association management software (AMS)

Nimble AMS

Did you know that 47% of association professionals see executive leadership commitment and buy-in as vital to purchasing new technology? If your organization is beginning to research new association management software (AMS), you’ll need to showcase the value of modern technology to your board. Ease of s taff adoption.

Software 122
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Embrace the Future: How Associations Are Thriving in 2024

Association Freak

Reading Time: 4 minutes Association Management Trends 2024 In the evolving landscape of 2024, associations face a pivotal moment characterized by significant shifts in membership dynamics, economic pressures, and technological advancements. In this transformative landscape, AI is not just a technological advancement; it's a strategic ally.

FAQ 72
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2024 Association Outlook: Embrace the Change

Association Freak

Reading Time: 4 minutes In the evolving landscape of 2024, associations face a pivotal moment characterized by significant shifts in membership dynamics, economic pressures, and technological advancements. This approach leverages the latest data to create over 1,000 versions of communications tailored to specific audience segments.

Revenue 72
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BizBash uses Chatbot AI Technology to Enhance Events

Expo Logic

A chatbot is a software program using AI (Artificial Intelligence) technology that users can interact with by texting a specific number or through a messaging service online to get information and answer questions. Provide easier access to the agenda and schedule information in addition to a way to communicate the answers to FAQs.

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Association Brain Food Weekly: 10.9.20

Reid All About it

At MIT Technology Review, Tanya Basu shares ideas for helping remote workers recreate watercooler moments —the same ideas can help you simulate conference hallway conversations too. marketing and communication professional. FAQs and Best Practices About Converting to a New AMS. Remote watercooler. Joshua Hardwick, Ahrefs ).

Utah 370
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Time for a Conference Chatbot?

Associations Now

“After research and ideation, we determined that a chatbot, preloaded with our FAQs, would handle a large percentage of inbound inquiries, providing members with immediate and accurate responses to their most pressing questions,” said Chrissy Jones, AICPA’s lead manager of communications and member engagement.

San Diego 105