Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience.

Member Experience 36

Member Experience Tips FAQ Content 36

Higher Logic

FEBRUARY 10, 2020

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. With Ideation , we’ve made getting this type of feedback a reality in your online community. But first, let’s get into how Community Ideation works.

Tools 177

Tools Review Products Member Experience 177

Higher Logic

JANUARY 31, 2019

When Kim Lear spoke at our most recent Super Forum , she reminded us that improving intergenerational communication has never been more pertinent than now. Effective communication is all about managing expectations. Use member data to strengthen communication. Kim Lear, Keynote Speaker, #HLSF18.

Communications 184

Communications millennials Tips Software 184

MemberClicks

SEPTEMBER 15, 2023

In this article, we’ll delve deeper into best practices and strategies for creating and nurturing a thriving online community from launch to maturity. As you’re reading, consider trusted tools for community management. Ensure that your community’s mission is prominently communicated to potential members.

Tools 52

Tools eBook Software Proposal 52

Higher Logic

MAY 29, 2020

The engagement data generated by your community can help your membership team determine who is likely to renew and who is at risk. Once you know who’s at risk, you use automated campaigns to send timely, personalized member communications to those members. Where community fits in: Add new, high-traffic advertising space.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Reid All About it

NOVEMBER 3, 2023

Chapter communications. Billhighway explains how to help chapter leaders become better communicators so they can more effectively run and promote their chapters. They describe how to first improve your communications (and relationships) with chapters so volunteer leaders are more receptive and aware of your messages and resources.

Tools 272

Tools Strategy Revenue Technology 272

Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business. Explore Nimble AMS.

Member Experience 60

Member Experience Technology System Innovation 60

Reid All About it

NOVEMBER 10, 2023

Check out what James Young at Product Community has to say about building and using a community engagement funnel. Member app. Unlike social media, a mobile app serves as a centralized communication channel for your members. Bulletin describes how a member app enhances and fosters member engagement.

Certificate 281

Certificate Price Tools Technology 281

Association Analytics

FEBRUARY 20, 2024

Besides facing competition from free online sources of continuing education and mentorship, it can also be a challenge for associations to communicate their value, especially when it comes to younger generations. Getting in front of target buyers and communicating value happen to be two of the main principles of the common sales process.

Strategy 169

Strategy Social Media Discount Newsletter 169

Nimble AMS

MARCH 30, 2023

Customer relationship management (CRM) software is a data driven tool that streamlines your customer relationships. An AMS assists in data management and reporting, optimizing sales and marketing efforts, and streamlining member payments and e-commerce initiatives. What is customer relationship management ( CRM ) ? Become data-driven.

Software 138

Software Member Experience Technology Certificate 138

Reid All About it

APRIL 19, 2024

By supporting these pairings, associations can foster a learning culture and community. Bulletin describes how member apps help improve member engagement by providing centralized communication channels for members. The secret might lie with those who have already been part of your journey—your lapsed members.

Newsletter 210

Newsletter Content Social Media Education 210

Higher Logic

MAY 13, 2020

Maybe you’re struggling with: Retaining and recruiting more members. Communicating a compelling value proposition. Reach Your Association Members with the Benefits They Need. You can maximize their membership value by providing members with the connections and resources they care about the most, year-round.

Tools 296

Tools Communications Email Marketing Recruiting 296

Reid All About it

OCTOBER 6, 2023

GrowthZone explains how to improve morale and reduce employee turnover by providing a more enjoyable, rewarding, and humane work experience. They share a bunch of good ideas for onboarding, flexible work schedules, employee perks, recognition, and communication. What are the latest tools and how might they help us navigate change?

Revenue 256

Revenue Certificate Tools Innovation 256

Associations Now

APRIL 7, 2020

Also: how data visualization can improve the member experience. But effectively communicating takes more than public speaking skills. Trust is a critical element in effective communications. A recent post from Billhighway offers communication guidelines for unusual times.

Communications 66

Communications LMS Guidelines Software 66

Reid All About it

JUNE 30, 2023

WBT Systems provides strategies for offering professional development as an employee retention tool. Tool implementation. What do you do when employees are begging for new timesaving tools or want to adopt modern systems to replace under-performing ones? Non-dues revenue partners. and expansion (yay!). Sponsorships.

Chicago 205

Chicago Newsletter Revenue Education 205

MemberClicks

SEPTEMBER 27, 2023

You may want to use a tool like BrowserStack to test your page. Not only does it benefit your guests, it also provides your organization with effective tools to maximize your event’s success. Supports attendee engagement and communication. Use an event app like GTR to leverage benefits such as: Streamlined check-in.

Tools 52

Tools Tips How To Software 52

Forj

MARCH 4, 2024

Listservs can be a good tool for starting a community, but many organizations outgrow the limited tech capabilities. Your members are used to using SMS, apps, social media, and many other forms of communication.

Social Media 91

Social Media Tools Communications Organization 91

Reid All About it

APRIL 12, 2024

Katrina Ciccarelli McAfee at Association Analytics shares a three-step strategy for improving new member acquisition. She explains how to get in front of prospects, make an impression on them and communicate the value of membership. Staff meetings. Learn to create targeted personas in ChatGPT for personalized content and interactions.

Revenue 210

Revenue Strategy Price Newsletter 210

Association Freak

MARCH 1, 2024

From automating mundane tasks to personalizing member experiences and predicting future behaviors, AI’s role is multifunctional, heralding a new era of innovation and efficiency. These AI tools offer instant support, addressing common inquiries and resolving issues around the clock.

Association Management 72

Association Management Analysis Member Engagement Strategy 72

Nimble AMS

MAY 18, 2023

Person Accounts are also designed to work for associations , support a complex membership structure , and promote a connected member experience. Originally, Salesforce started as a Business-to-Business (B2B) tool. However, as Salesforce grew, customers expressed a demand for a Business-to-Customer (B2C) model.

America 135

America New York Member Experience Cost 135

Nimble AMS

FEBRUARY 15, 2024

Maybe your association is experiencing challenges, so you’re searching for strategies to empower your staff and enhance the member experience. Regardless of your large association’s situation, the Nimble AMS team is here to offer tips to measure your success and meet your future goals!

LMS 148

LMS Missouri Software Innovation 148

Nimble AMS

JUNE 13, 2019

How associations can provide personal communications while still respecting member privacy. From experiences with companies like Amazon and Netflix, your members have come to expect a personalized online experience in just about everything they do. And the right approach to both will lead to greater member loyalty.

Communications 60

Communications How To Member Experience System 60

Aptify

APRIL 15, 2024

By being a member, you gain access to the tools and support necessary to achieve your NFP’s goals and advance your career. Member Engagement: Enhance the member experience with personalized communication tools, self-service portals, and mobile access.

Software 82

Software Membership Management Class Team 82

Nimble AMS

MARCH 10, 2024

Read our blog to learn more about online communities and discover how your association can use one to boost member connections and loyalty. What is an online community? An online community is a group of people with a shared interest or purpose who choose to connect and communicate virtually.

Guidelines 116

Guidelines Member Engagement Member Insights Member Experience 116

Nimble AMS

DECEMBER 27, 2022

Professional societies, trade associations, and nonprofit groups can all use analytics tools to improve their staff operations, reach more members and non-members, and make meaningful progress toward their mission and goals. . Raw data is difficult to interpret and even harder to communicate. Descriptive analytics .

Association Management 135

Association Management Software Analysis How To 135

Higher Logic

MAY 23, 2019

Many membership departments are shifting their focus to member loyalty and retention, starting with onboarding. They’re building automated processes with new tools to: Cut out clunky processes + reduce extra effort during onboarding. Draw new members into conversations with seasoned members in their online community.

How To 226

How To Process Tips Tools 226

Nimble AMS

MAY 23, 2023

What sets these platforms apart is their ability to streamline processes, automate tasks, and provide a comprehensive view of member engagement. Together, these platforms give us the tools we need to help associations thrive in a dynamic and ever-changing environment.

Innovation 112

Innovation Software Certificate Team 112

Reid All About it

JANUARY 5, 2024

ASAE AI Summit Kick-off (Tech Tuesdays) Are you—or your staff—currently using Artificial Intelligence (AI) tools to advance your organization’s mission and vision, or are you unsure as to where to start? Curious about how other associations are putting this cutting-edge technology to use in better serving their members? 1 CAE credit.

Revenue 277

Revenue LMS Price Education 277

Association Adviser

OCTOBER 13, 2016

Each year when Association Adviser and Naylor Association Solutions launch the Association Communications Benchmarking Study , we certainly hope to see measurable improvements in the ways associations communicate with members. Create a master calendar with dates & times for all member touchpoints: [link] @AssocAdviser.

Communications 60

Communications Revenue Social Media Survey 60

Blue Sky eLearn

OCTOBER 19, 2020

As an association leader, you know the importance of engaging your members. How you communicate with members and the opportunities you offer directly impact their experience with your organization and the chance that they’ll renew. Your online engagements will only be as good as the tools and software you use.

Association Management 250

Association Management Committee Learning Management System Software 250

Reid All About it

MAY 3, 2019

Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders. Tech Tools to Make You Immediately More Productive. Hear about 20+ helpful freemium, low-cost, and game-changing solutions out there to make your job easier—tools that can automate your workday and make connecting online easier. Tue 5/7 at 1 p.m. 1 CAE credit.

Tucson 262

Tucson Phoenix Products Tools 262

Reid All About it

NOVEMBER 17, 2023

Your contributions will help identify common pitfalls, communication gaps, and processes that challenge the association community. Explore generative AI tools. Compare external vs. native platform AI tools. AMS/CRM selection survey. Association webinars. Delve into the benefits of utilizing AI for course creation.

Price 261

Price Survey Team Recruiting 261

Reid All About it

JUNE 16, 2023

AI watch With the release of generative AI tools, like ChatGPT, it’s an exciting time to be a writer—a human one. AI conversations continue to bubble up in our community as we grapple with its potential and risks. Is it a system, a process, a style, a tool, or software? More info/register. . 1 CAE credit. More info/register.

Project 195

Project Tools Revenue Metro 195

Nimble AMS

MAY 6, 2022

system provides the specific tools, templates, and capabilities associations need to manage their organizations. The association-specific tools and templates on top of the CRM platform that you need to manage your membership and your organization??. Nimble AMS tools and templates. Online member portal/community?.

Class 129

Class System Software Tools 129

Higher Logic

MAY 16, 2019

Productivity will always be important, but what we’re seeing now is that technology is not only a supporting tool, but part and parcel of the strategy itself. And members’ use of technology becomes part of how they experience your organization and membership itself. What information do your members need at a specific time?

Member Experience 196

Member Experience Technology Content Communications 196

EventMobi: Association Events

SEPTEMBER 21, 2023

If your retention rate is below that number, here are a few quick things you can do to improve it: Communicate effectively. Use multiple streams of communication (email, social media, paper mail, etc.), One of the best association member management strategies is investing in tools to nurture connections between members.

Strategy 130

Strategy Software Social Media Discount 130

Higher Logic

DECEMBER 19, 2018

D epending on what you heard from members, you might need to keep up the good work, communicate what you’re offering more clearly, make your membership benefits more accessible, or change it completely. You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience.

Marketing 289

Marketing Tools Communications Survey 289