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Association Staffing and the End of Toll Booth Workers: 3 Lessons for Association Executives

SCD Group

When driving with my son in the Dallas area a couple of weeks ago, I discovered that Texas is tearing out toll booths. Technology at work. As new, disruptive technologies emerge, what jobs within associations are similar to a toll booth worker? You know, those jobs that we used to need but that have been replaced (or can be replaced) with technology? Using the cost savings to pay for upgraded technology?