Reid All About it

FEBRUARY 24, 2017

Members are requesting more mobile, nimble, personalized, and efficient engagements, similar to the experiences they have with the likes of Amazon and Netflix. Integrated systems allow you to collect and analyze data on all the content your members engage with, and deliver them personalized, highly-targeted messaging.

DC 153

DC Washington Raleigh Social Media 153

Reid All About it

FEBRUARY 24, 2017

Members are requesting more mobile, nimble, personalized, and efficient engagements, similar to the experiences they have with the likes of Amazon and Netflix. Integrated systems allow you to collect and analyze data on all the content your members engage with, and deliver them personalized, highly-targeted messaging.

DC 153

DC Washington Raleigh Social Media 153

Reid All About it

OCTOBER 20, 2017

I’m excited about the ways machine learning can improve the customer (member) experience and, along the way, help organizations achieve their goals and increase revenue. Tue 10/24 at 8:30 a.m.* – Keeping Members Engaged (Association Coffee Talk – Alexandria VA). Chapter Roundtable in Washington DC. Lunch provided.

DC 150

DC Washington Social Media Tools 150

Reid All About it

JUNE 28, 2019

.* – Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Learn how to leverage chapters as a channel to reach new audiences, tap into (and boost) chapters’ unique ability to provide community and optimize the member experience, and leverage chapter experiences to drive community influencers.

Washington 170

Washington DC LMS Education 170

Reid All About it

MAY 7, 2021

Genevieve Borello, CAE, Senior Manager, Member Engagement, ACTFL. Let’s discuss design features that can really assist in providing an intuitive experience for your members. Host: DC-Metro Association-Nonprofit Tech Network. Ultimate Member Engagement: The Power of Data-Driven Decision Making.

Technology 370

Technology St. Louis Strategy Products 370

Reid All About it

SEPTEMBER 1, 2023

Nimble AMS explains how an AMS can help your association recruit, engage, and retain members by helping you better understand members, anticipate their needs, provide a better digital experience, and deliver personalized emails and content. Engagement means different things for different members.

Revenue 227

Revenue Survey Education Strategy 227

Reid All About it

DECEMBER 7, 2018

Members need certifications and certificate programs to advance in their careers, and associations need the non-dues revenue those programs provide, says MemberSuite. New member engagement programs work , and they don’t have to be big or expensive,” says Lisa Vivinetto in an Association Success article. Washington DC Idea Swap).

Washington 186

Washington DC Library Tips 186

Reid All About it

JUNE 2, 2023

If you plan to select a new AMS in the next year, make plans to attend AMS Fest—it’s held twice a year, once in Chicago and once in the DC areas. Location: Washington DC. The Future of Associations: 4 Ways to Adapt and Thrive How do you grab the attention of your members in a world of decreasing attention span? to 3:30 p.m.

Technology 195

Technology Chicago Education System 195

Reid All About it

OCTOBER 6, 2023

Chapter Roundtable (Washington DC) Designed exclusively for professionals from component-based organizations in your area, our roundtables are not lectures but jam sessions where you can share, learn from your peers, and gain valuable feedback on your ongoing projects and goals. Location: Washington DC. More info/register.

Revenue 256

Revenue Certificate Tools Innovation 256

Reid All About it

NOVEMBER 9, 2018

Chapter Roundtable in Washington DC. and how to get the right statistics to prevent national and chapter level members from leaving. and how to get the right statistics to prevent national and chapter level members from leaving. Location: Washington DC. Locations: Washington DC and online. Host: Wild Apricot.

Chicago 174

Chicago DC Washington Software 174

Association Adviser

JANUARY 18, 2019

Have you recently stopped to think about how your association’s tech solutions can complement one another to maximize your existing resources and provide a better member experience? Update senior staff about each of your tech solutions’ revenue generation and member engagement metrics. Reprinted with permission.

Newsletter 62

Newsletter Directory Learning Management System Social Media 62

Reid All About it

MAY 5, 2023

Learn what common data challenges are present in the member experience and affect an association’s ability to provide an individual level of service and value, how to identify gaps in what you know about your members currently, and what insights you should be looking to capture today for better member engagement and action.

Chicago 205

Chicago Education Certificate Revenue 205

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JUNE 7, 2019

Guest: Tyler Gates, managing principal at Brightline Interactive and president of the DC Chapter of the VR/AR Association. The Road to Member Engagement Is Paved with Personalized Marketing. Host: KiKi L’Italien, founder, Amplified Growth. All times are Eastern Daylight Time unless otherwise noted. Tue 6/11 at 2 p.m. –

Proposal 170

Proposal eBook Maine Tips 170

Reid All About it

OCTOBER 29, 2021

Fri 10/29 at 12 p.m.* – DC Book Club – Diversity & Inclusion: Process and Policies. This event will make use of ASAE’s experience and materials as a starting point for our dialogue. Host: DC Association Professional Book Club. Data Analytics and Member Engagement Scoring. 1 CAE credit. More info/register.

Revenue 195

Revenue Survey Leadership Education 195

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JUNE 9, 2023

But We Want Your Sponsorship How can an association build non-dues revenue and member engagement all at once? Hhear how an online marketplace can help you build non-dues revenue and member value through year-round relationships with your industry partners without adding so much as a chick pea to your already full plate.

Revenue 205

Revenue Content Chicago Leadership 205

Reid All About it

JULY 7, 2023

. – Ascend Author Talk: A Conversation with Amith Nagarajan (Washington DC) Let’s get together to talk about AI for Associations specifically through the lens of Amith Nagarajan’s new book, Ascend: Unlocking the Power of AI for Associations? Location: Washington DC. More info/register. CAE credit. More info/register.

Tools 195

Tools Education Newsletter Chicago 195

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JUNE 16, 2023

Learn how to elevate your productivity levels as a community manager with AI, enhance member experiences and foster deeper engagement, make smarter, data-driven decisions with AI insights, streamline your operations with efficient AI-powered tools, and understand why AI won’t take your job, but someone using AI might.

Project 195

Project Tools Revenue Metro 195

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JANUARY 15, 2021

Presenters: Michelle Mason (moderator), FASAE, CAE, president and CEO, Association Forum, Founding Member, ASAE Innovation Grants Program. Kate Dockins, CAE, IOM, senior vice president/member experiences, executive director, foundation, Institute of Food Technologists. Association Xchange, formerly DC Idea Swap).

Innovation 359

Innovation Las Vegas Communications Education 359

Reid All About it

MARCH 26, 2021

Ultimate Member Engagement: The Power of Data-Driven Decision Making. Learn how to analyze and visualize your existing data, mine the right data to improve your member’s experience, execute winning member-facing strategies, and determine a successful ROI on your collection and analysis of member data.

Innovation 259

Innovation San Diego LMS Strategy 259

Potomac Core

APRIL 9, 2015

Helping your members achieve their business outcomes. Focusing volunteer leaders and staff on member success. Differentiating your Association by member experience. Understanding member needs and preferences by segment. Have a what we do “together” culture. Traditional Association Thinking?

eBook 100

eBook United States Survey Member Experience 100

Reid All About it

MARCH 12, 2021

I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon. Association technology and analytics. More info/register.

Nashville 370

Nashville LMS North Carolina Recruiting 370

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DECEMBER 1, 2023

This month’s topics are: member engagement, and holiday cocktails and mocktails. Membership Mondays Winter Celebration (Washington DC) Enjoy beer, wine, soft drinks, and a light nosh to celebrate a great 2023. More info/register. Host: Highland Speakers: Jon Berbaum and David Whited, Principals at Highland Thu 12/7 at 12 p.m. –

Arlington 266

Arlington Technology Strategy Los Angeles 266

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SEPTEMBER 6, 2019

Gaining a Competitive Edge with Content Strategy (Washington DC). An impactful content strategy can add member value, expand your influence, bust the internal silos, and help you achieve your business goals. Location: Washington DC. Turn Member Engagement and AMS Data into Effective Marketing. Tue 9/10 at 3 p.m.

Chicago 37

Chicago LMS New York Content 37

Reid All About it

NOVEMBER 2, 2018

Recharge your Member Experience. Member value propositions are rapidly changing from expectations to experience-driven experiences. Your members expect the same convenient online experience with your association that they’ve come to expect in most other areas of their lives. Location: Washington DC.

Chicago 38

Chicago DC Tools Content 38

Reid All About it

NOVEMBER 15, 2019

Translating Customer Experience into Member Experience. Find out how an association turns CX into MX—Customer Experience into Member Experience, and what interactions with the association and on the website are important. Host: Engage Software. Location: Washington DC. Location: Washington DC.

Washington 34

Washington DC Revenue Content 34

Reid All About it

NOVEMBER 8, 2019

Presenter: Mike Madden, head of commercial demand generation for Adobe Experience Cloud. Chapters and Affiliates: For the “Swing” in Your Member Experience. What if we envisioned chapters to be a concrete way to experience the association? Location: online and Washington DC. Location: Washington DC.

Social Media 39

Social Media Revenue Washington DC 39

Reid All About it

MARCH 3, 2023

They explain how these AMS functions affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. We need a new roadmap to engage members now and in the future. Location: online and Washington DC. More info/register. More info/register. 1 CAE credit. 1 CAE credit.

Revenue 39

Revenue Tools Education Member Experience 39

Reid All About it

SEPTEMBER 13, 2019

Turn Member Engagement and AMS Data into Effective Marketing. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. Location: Washington DC. Wed 9/18 at 2 p.m.

DC 34

DC Washington Revenue Review 34

Reid All About it

JUNE 17, 2022

UST Ed Symposium (Washington DC and online). Location: Washington DC and online. 2022 Association Trends Study Big Reveal: The Future-Focused Member Experience. Grassroots Mobilization: What Your Organization Needs to Know (Washington DC). Location: Washington DC. Wed 6/22 from 10 a.m. to 5 p.m. –

DC 39

DC Revenue Washington Leadership 39

Reid All About it

APRIL 8, 2022

New member onboarding survey. Dynamic Benchmarking and Kaiser Insights are teaming up again to launch the second edition of their popular New Member Engagement Study and would love your participation. Their research measures the effectiveness of various elements of new member onboarding, orientation and welcoming programs.

Technology 39

Technology Certificate Tips Guidelines 39

Reid All About it

JULY 5, 2019

– Chapter Workshop: Leverage Chapters to Engage & Grow Membership (Washington DC). Learn how to leverage chapters as a channel to reach new audiences, tap into (and boost) chapters’ unique ability to provide community and optimize the member experience, and leverage chapter experiences to drive community influencers.

North Carolina 34

North Carolina Chicago Washington Handbook 34

Reid All About it

JANUARY 13, 2023

They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Membership, Marketing & Engagement. How do you manage your policy issues, engage with key stakeholders, ramp up your advocacy strategy, and mobilize your member community?

Revenue 39

Revenue Education Strategy Leadership 39

Reid All About it

JUNE 22, 2018

Member Engagement or Old Baggage? There’s a member engagement channel that too many associations aren’t leveraging. Call them chapters, affiliates, sections or any other name and the potential is member engagement, awareness, sales and growth. Host: PCMA Digital Experience Institute.

System 30

System Charlotte Education Member Engagement 30

Reid All About it

OCTOBER 21, 2022

How Association Marketers Are Using Digital To Grow Member Engagement & Revenue. This no-fluff panel discussion with membership marketing pros and practitioners will reveal how other associations are successfully using digital to build purposeful connections with members—expanding engagement and renewals.

Revenue 44

Revenue Email Marketing Education Review 44

Reid All About it

MAY 13, 2022

They explain how these factors affect the member experience, how the AMS market is changing and what to look for in an AMS. Location: online and Washington DC. Ultimate Member Engagement: The Power of Data-Driven Decision Making. Host: CMX Connects DC. Quick hits. Kevin Kelly ). More info/register.

Arlington 43

Arlington Technology Project Revenue 43

Reid All About it

APRIL 17, 2020

Learn how to take events online in a way that is going to deliver high value, create an engaging experience, and preserve the outcomes you were seeking to achieve with your in-person conference. Hear about some major considerations for online engagement. Host: PCMA Digital Experience Institute. More info/register.

North Carolina 44

North Carolina Montana Revenue Content 44