Fri.Feb 21, 2020

article thumbnail

Be In The Know: The 8 Top Association Trends in 2020

Wild Apricot

If you manage an association, you know how important it is to stay on top of trends in your sector. Here are some key areas to focus on in 2020.

322
322
article thumbnail

7 Hard Questions to Evaluate Your Digital Customer Experience

Higher Logic

The hard truth: Your digital customer experience may be disjointed. Forrester Research writes, “Digital experience delivery is a business-critical obligation.”. For many companies today, especially B2B or SaaS companies, the digital customer experience is the customer experience. Your customers likely interact with you almost entirely online (as they do things like submit support tickets, tag your business profiles on social media, or visit your website), making evaluating your customers’ digita

eBook 286
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Utilize a Career Center for Your Member Needs

YourMembership

Your online career center is a valuable benefit for your members. It’s the go-to destination for members seeking career development opportunities. It connects them with top jobs and employers within your industry. It helps you support members through all stages of their careers. So, it’s safe to say that your career center’s work is never. The post How to Utilize a Career Center for Your Member Needs appeared first on YourMembership.

How To 221
article thumbnail

Pennsylvania Government to Levy Tax on Membership Fees

Associations Now

The state’s Department of Revenue recently issued a ruling saying that membership fees to join a professional association are taxable if members receive tangible personal property in exchange for their dues payment. ASAE and other associations are concerned about the precedent this tax would set. The Pennsylvania Department of Revenue (DOR) issued a sales and use tax ruling Jan. 31 clarifying that membership fees to join a professional association are taxable if the member receives tangible pers

article thumbnail

How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

article thumbnail

What to Do When You Have Problem Neighbors

AMG

What To Do When You Have Problem NeighborsThere’s nothing worse than problem neighbors. After long days at work, we just want to come home and relax; when our neighbors disturb our peace it can be especially challenging. Before you hire a lawyer or list your house for sale, there are a few strategies you can employ to make things better. •Get to Know Them Better –Take an interest in the neighbor and try to understand the issues from their end.

More Trending

article thumbnail

Facilitation Friday #2: Clarify Your Values

Idea Architects

Note: Every Friday from now through the end of 2020 I will offer a post about effective program design and facilitation drawn from the workshops I often lead on these topics. You can inquire here about a customized session for your organization. Who are you? This is another critical question to answer for one simple reason. People are more likely to trust you when they have a sense of your character … your beliefs and values.

article thumbnail

Membership Hack: Celebrating Black History

Associations Now

Members of the Association of Flight Attendants-CWA are wearing a diversity and inclusion pin in February to celebrate Black History Month. The celebration includes a special tribute to a trailblazing AFA-CWA member. How to hack it? For the first time ever, members of the Association of Flight Attendants-CWA are wearing a diversity and inclusion pin throughout February as part of an initiative to “lift up and participate in activities in support of Black History Month and black flight attendant

article thumbnail

Effective Facilitation: Clarify Your Values

Idea Architects

Who are you? This is another critical question to answer for one simple reason. People are more likely to trust you when they have a sense of your character … your beliefs and values. After defining your work (your WHY) , it is important to clarify the values (your HOW) that will guide your efforts. These are the ones you want others to associate with you and your work.

article thumbnail

Association Brain Food Weekly: 2.21.20

Reid All About it

The weekly list of free educational events and resources for the association community… You don’t hear much about technical debt in the association community. The first time I heard about the concept was from Matrix Group—they did a session at ASAE TEC followed by a webinar. This week, WBT Systems provides a primer on technical debt, its causes and implications, and ways you can prevent your association from falling into technical debt.

DC 221
article thumbnail

How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

article thumbnail

The Unsettled Status of Remote Work in 2020

Associations Now

Every major trend line shows that remote work allows employees to be more productive and employers to save money. So why is the federal government having everyone come back into the office? And should you consider the same? Telework, or remote work, has a complicated reputation in the modern age. Well-established companies—for example, the digital publication Ars Technica and the tech firm Automattic —have functioned effectively for years without having much in the way of actual offices.

Atlanta 129