Fri.Feb 21, 2020

Be In The Know: The 8 Top Association Trends in 2020

Wild Apricot

If you manage an association, you know how important it is to stay on top of trends in your sector. Here are some key areas to focus on in 2020


What is the Best Way to Recession Proof My Association? – Ask JP #012

Moery Company

Transcript: Hello, friends! Ask JP question of the day is, “What’s the best way to recession proof my Association?” ” Hey, I tell you what, now is the time. We’ve experienced some great economic situations.

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7 Hard Questions to Evaluate Your Digital Customer Experience

Higher Logic

The hard truth: Your digital customer experience may be disjointed. Forrester Research writes, “Digital experience delivery is a business-critical obligation.”. For many companies today, especially B2B or SaaS companies, the digital customer experience is the customer experience.

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How to Utilize a Career Center for Your Member Needs

YourMembership Blog

Your online career center is a valuable benefit for your members. It’s the go-to destination for members seeking career development opportunities. It connects them with top jobs and employers within your industry. It helps you support members through all stages of their careers.

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AMC-Managed Organizations are More Stable than Standalone Organizations

Why do organizations managed by Association Management Companies outperform standalone organizations? This paper seeks to answer that question through the results of a study examining the rates of change in the length of chief staff executive tenure and changes in office locations of membership-based organizations between 2009 and 2015.

Association Brain Food Weekly: 2.21.20

Reid All About it

The weekly list of free educational events and resources for the association community… You don’t hear much about technical debt in the association community. The first time I heard about the concept was from Matrix Group—they did a session at ASAE TEC followed by a webinar.

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Effective Facilitation: Clarify Your Values

Idea Architects

Who are you? This is another critical question to answer for one simple reason. People are more likely to trust you when they have a sense of your character … your beliefs and values. After defining your work (your WHY) , it is important to clarify the values (your HOW) that will guide your efforts.

Pennsylvania Government to Levy Tax on Membership Fees

Associations Now

The state’s Department of Revenue recently issued a ruling saying that membership fees to join a professional association are taxable if members receive tangible personal property in exchange for their dues payment. ASAE and other associations are concerned about the precedent this tax would set.

Facilitation Friday #2: Clarify Your Values

Idea Architects

Note: Every Friday from now through the end of 2020 I will offer a post about effective program design and facilitation drawn from the workshops I often lead on these topics. You can inquire here about a customized session for your organization. Who are you?

Daily Buzz: Flip the Script on Mentoring

Associations Now

Empower members to shape their own mentorship experience. Also: getting to the bottom of your loss in web traffic. What does your organization’s mentoring program look like? If it’s the same as it’s always been—an assigned, yearlong, one-on-one relationship—then it might be time for a change.

What to Do When You Have Problem Neighbors


What To Do When You Have Problem NeighborsThere’s nothing worse than problem neighbors. After long days at work, we just want to come home and relax; when our neighbors disturb our peace it can be especially challenging.

Membership Hack: Celebrating Black History

Associations Now

Members of the Association of Flight Attendants-CWA are wearing a diversity and inclusion pin in February to celebrate Black History Month. The celebration includes a special tribute to a trailblazing AFA-CWA member. How to hack it?