The Hidden Cost of an Unengaged Member
Elevating Engagement
JUNE 9, 2025
What happens to an unengaged member? Do they go off into the sunset? Do they benignly go about their days? Are they neutral, neither sad nor happy about their member experience? Are they a single lost opportunity? Nope! According to my research with over 477 members, unengaged members pose a real threat to the health of your organization. An unengaged member is likely an angry member.
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