Thu.Sep 26, 2019

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Recession-proof your association with a member management system

YourMembership

While the economy may be strong, being ready to weather an economic downturn is still smart business for small associations. Are you prepared? With the economy going strong, you might not think about preparing for an unexpected event like a recession. But now is the ideal time to take steps to protect your small association’s. The post Recession-proof your association with a member management system appeared first on YourMembership.

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How to Save Time Training Your Team with Account Admin Roles (+8 Examples)

Wild Apricot

Giving all your admins full access to your account means taking time to train them in all the features - or risking something going wrong. Here's how to avoid that using limited admin roles.

Examples 174
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3 Easy Ways to Improve Your Customer Effort Score (CES) with Online Community

Higher Logic

The Net Promotor Score (NPS), Customer Satisfaction (CSAT) score, and the Customer Effort Score (CES) are the current trifecta of tools for measuring the customer experience. Together, each survey type provides a valuable, unique perspective on how your customers feel about their customer experience. The Customer Effort Score is the newest of these survey tools and is gaining popularity as companies and customer experience experts uncover more of its value.

Survey 120
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Help Your Attendees Make Friends—Not Contacts

Associations Now

It’s no longer enough for meetings to feature networking events that lead to superficial introductions and the simple swapping of business cards. A far better goal: Help attendees build friendships. My first boss was a bit of a networking addict. Not only was she giddy in the lead-up to an event, but the day after, she’d tell everyone in the office who she met and proudly show us the stack of business cards she had collected—which she would then promptly place in her meticulously organized Rolod

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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To Mentor or Not To Mentor

Smooth The Path

When your members say the word “mentor,” what do they mean? I worked for an association while a mentor program was established, so I thought I knew what the word mentor meant. To participate in our mentor program mentees signed up to be paired with more experienced volunteer mentors. Armed with guidelines, rules, and expectations provided by the association, mentors, and mentees went off to give and get guidance.

More Trending

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New Toolkit Helps Increase Gender Diversity Among Inventors

Associations Now

The Intellectual Property Owners Association says too few women seek patents, and it wants that to change. Its new Gender Diversity in Innovation Toolkit helps organizations get to the root causes of the disparities and implement programs to equalize innovation. Despite women making up more than 53 percent of Ph.D. candidates, they make up only 12 percent of recognized inventors, according to the Intellectual Property Owners Association (IPO).

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Keys to Successful Advocacy: Understanding and Maximizing Your Association’s Tax Status

Association Adviser

Maximize your association's legislative influence by educating board and staff leadership about the political activities your tax status allows you to do. The post Keys to Successful Advocacy: Understanding and Maximizing Your Association’s Tax Status appeared first on Association Adviser.

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How a Donation Microsite can work for your next fundraising campaign

Nimble AMS

Understanding the benefits of donation microsites for associations. What is a donation microsite, and how can it improve your associations fundraising? Read this overview to find out more. Donation Microsites are websites that promote focused fundraising campaigns with the aim of increasing donations. They’re ideal for associations that want to promote a fundraising event to raise donations for specific causes or larger initiatives.

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Daily Buzz: Help Attendees Apply Conference Learning

Associations Now

Don’t let attendees forget what they’ve learned at your conferences. Set up a communication strategy that prompts them to take action. Also: Tech disruption is still challenging associations. Many conference attendees come, learn, and leave. The lessons can be insightful and exciting, but after the event it can be hard to apply them back at work—or even remember them at all.

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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How This #1 Union Software Will Save Your Union Time and Money

Wild Apricot

Take control of your union's administrative work using this #1 union software

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Climate Action Hits Top of Agenda for U.S. Chamber

Associations Now

The U.S. Chamber of Commerce announced a plan this week to put a stronger focus on climate change with a task force that will reach across industries to better understand its impact on businesses. As world leaders gathered at the United Nations to discuss climate change this week, the U.S. Chamber of Commerce announced a plan to be part of the conversation and consider how it members can contribute to potential solutions.

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How to Host a Virtual Meeting

Delcor

We’ve all experienced a bad meeting and—whether it’s the meeting that could have been an email, the 30-minute meeting that lasts two hours, or the “Can you hear me now?” meeting—it’s the worst. Take a look at the following tips before you subject your coworkers to even another minute of “Sorry, the person who knows how to set this up is out today.” Your smooth, productive virtual experiences will bring all the stakeholders to the meeting.

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Linux Foundation Gets Ready for the Rise of Edge Computing

Associations Now

Through its LF Edge umbrella organization, the Linux Foundation is working to ensure that edge-computing tools are built in a thoughtful, open way as the field matures. You may be knee-deep in discussions about cloud computing in your organization, but the Linux Foundation is already thinking long and hard about the potential impact of the cloud’s expected successor, edge computing.

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11 Tips to Drive Learning Content Consumption

Unlock the full potential of your educational initiatives with the 11 Tips to Drive Learning Content Consumption eBook. You’ll uncover: Why measure content consumption rather than (or in addition to) completion rates and member satisfaction? What are some proven tactics to create quality learner content and raise your content consumption rates? Discover the secrets from leading experts in the field, distilled into practical tips that promise to elevate the quality of your educational offerings,

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Conference Circuit: Bikeshare Leaders

Associations Now

Rundown Attendees: 300 plus. Sponsors: 20 plus. Keynote speakers: 2. The North American Bikeshare Association’s 2019 Conference begins next week in Indianapolis. Attendance is expected exceed 300. More than 300 bikeshare and shared micromobility and transportation leaders, practitioners, and equipment providers are headed to Indianapolis to learn, network, and chart the future of the industry.