Higher Logic
JULY 8, 2021
The post Understanding Your Australian Customers’ Expectations for CX appeared first on Higher Logic. Have you considered what your Australian customers expect from their experience with your business? Our research dives into the CX data. The post Understanding Your Australian Customers’ Expectations for CX appeared first on Higher Logic.
Forj
JULY 8, 2021
What did the last assessment that you took look like? Perhaps it was a multiple-choice final exam or an essay-style test printed in double-spaced Times New Roman. Either way, we’d guess it looked quite different from the eLearning assessment types we’re going to discuss today. When it comes to eLearning assessments, there is a wide range of possibilities when it comes to interactivity and engagement.
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Mariner Management
JULY 8, 2021
In our April salute to National Volunteer Week, we talked about using this time to reassess your volunteer training by considering flipping your training programs from a global “here’s what you need” to one that begins with the learner, i.e., what the volunteer needs. To explore more on this, Peggy Hoffman, president of Mariner Management, and Kristine Metter, MS, CAE, president of Crystal Lake Partners , gathered a workgroup of association professionals to look at how we can use a learning jour
Nimble AMS
JULY 8, 2021
Membership dues. Where would your association be without them? Association industry research from Community Brands shows that organizations of all sizes say that membership dues typically provide 45 percent of revenue for their organization. The last thing you can afford to do is lose any membership dues. So, how can you hang onto the dues you’re already receiving?
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Ungrated
JULY 8, 2021
Community association managers have stepped up throughout the COVID-19 pandemic to guide boards with operational support and advice. The increased workloads and responsibilities are impacting managers’ mental health, with some reporting higher levels of stress, anxiety, or burnout. High resident demands and expectations have been challenging, especially when communities implemented restrictions and closed amenities to mitigate the spread of COVID-19.
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Velvet Chainsaw
JULY 8, 2021
There’s never been a better time to experiment with new meeting elements or to say goodbye to some time-worn ones, Dave Lutz, managing director of Velvet Chainsaw Consulting, said in this recent VCC post. Dave will talk about his forecasts for future trends for association events at a virtual education session on July 15 at 10 a.m. EDT for the Reston Herndon Meeting Planners, “Ready or Not, Here They Come: 5 Post-Pandemic Conference Design Changes.”.
HighRoad Solution
JULY 8, 2021
I'm a Millennial. And I can say with confidence, that even though my generational brand says I have the attention span of a goldfish, I have enough of it to write this blog ??. So what do these generational labels really mean? How accurate are they? More importantly, how much do they come into play when it comes to your marketing efforts? Our recent Spring VirCon 2021 session, You Sound Just Like My Mother—1.21 Gigawatts of Gen Z , which I had the fortunate opportunity to participate in, explore
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