Thu.Aug 08, 2019

How to Give Your Customer Success Team Superpowers

Higher Logic

Is your customer success team burnt out? How about stressed? If the answer is yes, I’m not surprised. With recent emphasis on customer success programs and the rise in rapidly scaling tech companies, customer success teams are often strapped for resources and time.

Team 169

Self-Care Strategies for Meetings Pros

Associations Now

Meeting planners have one of the most stressful jobs, which is why it’s important that they take care of themselves, even when they’re also taking care of attendees. Consider these three self-care strategies.


Association Success

A typical association will run conferences, develop publications and educational courses, provide online resources such as communities, and often be involved in government relations and standards work.

Daily Buzz: Introducing Generation Alpha

Associations Now

As millennials age and Generation Z hits adulthood, “Generation Alpha” enters the frame. Also: how human-centric marketing fosters member relationships. Move over, millennials. Generation Alpha is growing up—and fast.

AMC-Managed Organizations are More Stable than Standalone Organizations

Why do organizations managed by Association Management Companies outperform standalone organizations? This paper seeks to answer that question through the results of a study examining the rates of change in the length of chief staff executive tenure and changes in office locations of membership-based organizations between 2009 and 2015.

Why Associations Need to Actively Manage Growth

Association Success

Associations can narrow their strategic lens by better managing growth. A typical association will run conferences, develop publications and educational courses, provide online resources such as communities, and often be involved in government relations and standards work. These organizations face an extreme version of the challenge their for-profit counterparts face: in a commercial business, such diverse activity would often require many times the people associations have the ability to afford.

More Trending

Have You Heard of These Unique Membership Models?

Smooth The Path

Recently I learned about some fascinating membership structures and thought I’d share them in case you are considering a change in your membership. Membership dues only model. Members pay one big lump sum of dues, and then they have access to everything.

Conference Circuit: Public Safety Communications

Associations Now

Rundown Attendees: 5,000 plus. Vendors: 275. Educational sessions: 100. APCO International’s Annual Conference & Expo begins this weekend in Baltimore. Attendance is expected to exceed 5,000.

The Ultimate Guide to Networking at #ASAE19


We’re just TWO days away from ASAE’s Annual Meeting & Exposition ! Are you going? Are you packed? Are you as excited as we are?!

ER Doctors Group Offers Member-Focused Resources, Support Following Shootings

Associations Now

As it’s done following prior mass shootings, the American College of Emergency Physicians is once again offering its members access to training and emotional-support tools after last weekend’s tragic events in El Paso and Dayton.

Citi Prepaid Card


The Citi Bank prepaid card is a plastic ATM debit card that is used by employers to issue payroll checks to their employees. The idea behind this card is that organizations can reduce all costs associated with payroll payments.

Cost 13

What Will You Learn at #ASAE19? Here’s a Preview.

Associations Now

Fight the FOMO You don’t have to be in Columbus to join the #ASAE19 conversation. Follow the learning, networking, and fun—and let your colleagues hear from you from home—on Twitter , Facebook , and Instagram.

SlugBooks (Skills to Learn How to Save Money)


Textbooks are quite expensive, and college students tend to have a hard time buying them when the semester starts. Fortunately, SlugBooks offers them a stress-free and straightforward way of finding the lowest available books on the market.

Price 13

SECU MD (How Can They Help?)


SECU MD was founded in 1951, in downtown Baltimore, with only a borrowed desk and chair, and most of its employees then were volunteers. Within one month, the credit union had grown to 33 members, and assets worth $3,487.

PHEAA (Good But not For Everyone)


This is a student aid organization that was created in 1963 by the Pennsylvania General Assembly. It has since evolved into one of the leading student aid organizations in the country.

Credit Collection Services(Is This Something You Can Trust)


This is a debt collection agency that is based in Norwood, Massachusetts. It is one of the largest debt collection agencies in the country with more than 700 employees and annual revenue of 53 million dollars.

Financial Plus Credit Union


Financial Plus Credit Union was started in 1952, in Flint, MI. What began as a small credit union has now grown to become one of the largest banks in the US, with the following statistics; A projected revenue of between 500-1 billion dollars per year. Over 200 employees. An asset base of over $520.5

America First Credit Union


This is a federally chartered credit union that is headquartered in Riverdale, Utah, United States. It is the largest credit union in Utah and the 6th Largest in the US. As of 2017, it had over 121 branches and more than 818,000 members. In addition, its asset base was worth more than 8.22 billion. They are a member of the CO-OP ATM network, which enables its members to have free access to the more than 30,000 ATM locations countrywide.

Arrowhead Credit Union


This is a credit union that is headquartered at Rancho Cucamonga. It is the 37th largest credit union in the state of California and the 215th largest in the nation. You may think that 215 is a bad position, but there are over 5,000 registered credit unions in the United States, and hence, this is an excellent position for the company. It was founded in 1949, and as of 2019, had managed to grow to over 157,000 members with an asset base of $1.42 billion. This is a well-trusted credit union.

State Employees Credit Union (One of The Best in The Industry)


If you live in the state of North Carolina, then, there is an excellent chance that there is a State Employees Credit Union branch near you, and there is an even higher chance that you are a member of this credit union. SECU , as it’s commonly known, has more than 260 branches and over 1100 network ATMs for its members, which makes it one of the largest credit unions in the US. It, however, doesn’t have any presence outside of North Carolina.