Sat.Jan 04, 2020

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The Member is Always Right

SOS Association

By Anna Jovel. SOS Account Executive. About Anna. I spent eight years in the wonderful world of restaurant customer service. It is a faced paced, demanding, ever changing environment. However, between each restaurant, each new position, and each new management turnover, one thing remained the same: the customer is always right. Now, I know what you’re thinking, “What?

article thumbnail

The Member is Always Right

SOS Association

By Anna Jovel. SOS Account Executive. About Anna. I spent eight years in the wonderful world of restaurant customer service. It is a faced paced, demanding, ever changing environment. However, between each restaurant, each new position, and each new management turnover, one thing remained the same: the customer is always right. Now, I know what you’re thinking, “What?