3 Ways This Customer Community is Humanizing the Customer Experience
Higher Logic
DECEMBER 12, 2019
Have you had a recent brand interaction that impressed you? Maybe a company answered your support question quickly or accommodated you in a way that made you feel seen and appreciated. These experiences stand out to us, because too often, human, relatable customer experiences are rare. For example, remember the video of the West Jet airline steward that went viral?
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