Tue.Aug 24, 2021

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How to Craft Your Winning Member Engagement Strategy

Higher Logic

The post How to Craft Your Winning Member Engagement Strategy appeared first on Higher Logic. By consistently keeping members engaged, you won’t just attract and keep more members, you can push through legislative wins, find more volunteers for your programs, and increase event attendance and other revenue streams. The post How to Craft Your Winning Member Engagement Strategy appeared first on Higher Logic.

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Why Microlearning is Essential for Training

CommPartners

Don’t be fooled by the small size of microlearning. It is a giant in L&D. Its uses range from K-12, to continuing education, to corporate training. Today, we’ll focus on the last. If your organization doesn’t employ a micro approach to training and development, you’re leaving low costs and learner retention on the table. So […].

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Association Management Group (AMG) CEO Paul Mengert Named Educator of the Year by Community Associations Institute (CAI)

AMG

Association Management Group (AMG) CEO Paul Mengert Named Educator of the Year by Community Associations Institute (CAI) Paul Mengert, founder and CEO of Association Management Group (AMG) headquartered in Greensboro, North Carolina, has been named “Educator of the Year” by the Community Associations Institute (CAI), a global non-profit organization that provides resources and information for homeowners, volunteer board leaders, professional managers and business professionals in homeowners asso

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Membership metrics — 5 ways to gauge success

MultiBriefs

{summary} According to ASAE, "associations and association professionals transform society through the power of collaboration." But how do those associations know if they're doing enough to make a lasting impact on the members they represent? Here are five metrics to help gauge membership success. Market Share The most common membership metric is "market share.

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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Want your employees to voice suggestions when customers treat them poorly? The double-edged effects

MultiBriefs

{summary} "The customer is not always right , but your job is never to show them how they're wrong. Your job is to be professional, courteous, accommodating … even (and especially) under stress." — Steve Dorfman, Driven to Excel When consumers know they are always right, they may breed a sense of superiority or entitlement, expecting the frontline employees to comply with any customer behaviors.

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