Model the Change You Want in Your Association
Smooth The Path
JULY 28, 2020
Do you have a change that you would like to see in your chapter or association? Perhaps you would like new members to feel more welcomed? Or you know that members would have a better experience if staff were more accessible? Or the tone used in member messaging needs to get warmer. Perhaps you’ve talked to your colleagues and agreed upon a change, but later, you notice no one is doing what they said they would do.
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