3 Customer-Focused Benefits of an Online Community
Higher Logic
AUGUST 7, 2018
Listening to your customers can be both the easiest and most challenging thing s to do at the same time. While happy customers don’t always sing your praises, those with complaints tend to voice them loud and clear. We’ve all seen how stock prices have plummeted after a slew of bad press on Twitter or Facebook. It’s an extremely competitive market, and I’m sure your executive team, along with pressure from the board, is not trying to make headlines as the latest entrepreneurial fail.
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