Mon.Jul 13, 2020

Focus on Customer Service

Moery Company

During this unique time of limits there is something that it is readily available: good customer service! During this global pandemic, the focus has often been on what is not possible, what is not available, and what needs to be avoided.

Member-Centric Engagement Webinar RESCHEDULED for September 2

Spark Consulting

Mark your calendar to join me Wednesday, September 2 (NEW DATE!) at noon for “Leading Engagement from the Outside-In” at Association Insights in Old Town Cyberspace. I’ll be discussing findings from a whitepaper I wrote with Anna Caraveli a little while ago on member-centric engagement.

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How do you address current leadership challenges? – Ask JP Moery #027

Moery Company

Hello, friends. The question today is from a good friend of mine. We were talking about leadership and he said, “You know, what are the leadership trends you’re seeing? What have you been thinking about leadership during this unique time that we’re all going through?”

Resources to Provide Your Members with Right Now: 2 Ideas


As a passionate association or chamber professional, you’re likely always seeking out new ways to provide your members with value — especially during this challenging time. But the trick is identifying what will be of value to your members; what do they really want and need?

Don't Pick Your Next LMS Until You Read This Guide!

With so many factors and people to consider, how do you make sure you pick the right LMS? It’s simple: This guide covers the crucial considerations with actionable advice and professional insights so you know you’ve picked the perfect eLearning solution.

Let’s talk about race

Association Success

At some point in the last six weeks, you’ve probably given at least a little thought to your association’s policies and bylaws — and maybe even wondered if they’re passively promoting racism within your organization. We want to help you do better.


More Trending

The Next Best Thing to Being There: Taking Your Events Virtual - Episode 7


Join Loretta and her guest Ron Moen from CHEST in this seventh TechTalk of a series highlighting how associations successfully switched in-person events to virtual ones during COVID-19. The discussion centers on how COVID-19 has accelerated the use of emerging technologies for virtual meetings.

Statement On The Department Of Homeland Security’s Guidelines Regarding International Student Visas


Design Thinking for Associations: Let’s Take It from Conceptual to Practical

WBT Systems

Design Thinking for Associations: Let’s Take It from Conceptual to Practical. Read more about Design Thinking for Associations: Let’s Take It from Conceptual to Practical


Free ebook to help with association branded gear and online stores


Thank you to everyone who participated in our survey about association branded apparel. We’ve combined those survey results with some other valuable information to create a free ebook to help guide you through the planning and execution of creating an online association branded gear store for your membership. There is also good information in there about the various decoration types which may help you on your next purchase of staff gear. Hope this helps!

Build or Buy an LMS? How to Pick the Right Solution for Your Budget

BUDGET. When it comes to picking your next LMS that six-letter word is probably the most important part of the decision-making process. So, what are your options to get the best possible eLearning solution without breaking the bank? Build it or buy it. This guide from Lambda’s eLearning experts details absolutely everything you need to consider so you can pick the perfect eLearning solution for your organization and budget.