Higher Logic

JUNE 19, 2019

Customer experience executives from around the world gathered in New York last week to receive some disappointing news from Forrester Research at the Forrester CX NYC Conference. Despite investments of $56 billion last year, customer experience index scores remained stagnant for the second year in a row. Thankfully, the mood was far from despair. To combat the problem, many organizations are looking at ways to deliver a better customer experience and differentiate themselves in the market.For ex

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Strategy New York Examples Resources 136

GrowthZone

JUNE 19, 2019

“What’s in it for me?”. At a time when a professional’s experience and qualifications are available at the touch of a button, keeping your LinkedIn profile (and resume) fresh is important. Association membership allows young professionals to demonstrate a commitment to continuing education, a personal investment in the industry, and a variety of other “selling points” to gain credibility and experience without jumping jobs.

Certificate 107

Certificate Recruiting Recruitment Industry 107

Association Adviser

JUNE 19, 2019

There are problems with generational thinking. Here's why it is detrimental to associations’ ability to build meaningful relationships with under 40 stakeholders. The post The Limits of Generational Orthodoxy: Part I appeared first on Association Adviser.

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Associations Now

JUNE 19, 2019

We all have bosses, but over the course of a career only a few people stand out as taking a special investment in teaching, growing, and advancing the professional lives of others. Hear from association pros who were lucky enough to have mentors that did just that. Great mentors share an array of characteristics, such as a willingness to empower employees and mentees to develop their own strengths and leadership attributes.

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Iowa Class Leadership Course 79

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Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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Associations Now

JUNE 19, 2019

The Libra Association, announced this week, brings together a number of sizable companies (including Facebook) that hope to provide a more stable alternative to bitcoin and similar cryptocurrencies. Facebook’s latest business move might be the most high-profile example of cryptocurrency launched by the business world. But Libra, which was announced Tuesday , is not something Facebook is doing alone.

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Associations Now

JUNE 19, 2019

One year after GDPR changed the rules for data management, many meeting planners are struggling to adhere to them. Talking with vendors can help. Also: Steer members away from snail-mail renewals. Just over a year since the European Union’s General Data Protection Regulation became effective, many meeting planners are still struggling to implement GDPR-compliant processes for data management, according to some recent studies.

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