Higher Logic

MARCH 18, 2021

The post 8 Powerful, CX-Transforming Ways to Use Customer Community Data appeared first on Higher Logic. Do you want to become more customer-centric? Develop better marketing content? Create stronger products? Online community data can help. The post 8 Powerful, CX-Transforming Ways to Use Customer Community Data appeared first on Higher Logic.

Content 156

Content Products Marketing Strategy 156

Smooth The Path

MARCH 18, 2021

I spotted a really great question on an online community. I had recently conducted some research and felt like I had a few helpful answers. So I spent 30 minutes writing a thoughtful reply, citing stats from the research. The next day I was more than horrified to see that one of the community’s members, a sort of self-appointed-policemen, used my reply to make the case that affiliate members should not be allowed in the community because all affiliate member content/copy/answers are actual

Content 113

Content Member Experience Conference 113

GrowthZone

MARCH 18, 2021

Guest Blog by Kyle Sexton. “Our website isn’t where we want it to be.” I hear it all the time. Chambers and associations intuitively know their website should be doing more. But what does a website need? Let’s ask Google (where 86.86% of searches originate*). Home page? ?. About page? ?. Contact page? ?. Blog ?. “We don’t have time for a blog.” I hear that all the time, and I have super-good news for you in this department.

Directory 97

Directory Content Tips Software 97

HighRoad Solution

MARCH 18, 2021

You buy a Yeti—a bicycle built specifically for mountain riding. The bike itself touts a light-weight body, trail-friendliness, precision-riding, nimble climbing, among a number of other features that make it ideal for trekking in the mountains. You have all of these grandiose ideas of riding with the wind against your face, conquering heavy mountainous terrain and immersing yourself in the outdoors.

Marketing 78

Marketing Tools Strategy 78

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Member Engagement

Ungrated

MARCH 18, 2021

Every community association requires a set of governing documents—often a declaration of covenants, conditions, and restrictions, articles of incorporation or organization, and bylaws—to provide its legal framework and operation. Governing documents define the rights and obligations of the association and its members. They also establish standards that protect the community and promote harmonious living.

Resources 83

Resources Guidelines Maine Organization 83

MemberClicks

MARCH 18, 2021

Do you ever wonder what your members really want to know about?

Organization 52

Organization Membership Management System Software 52