Higher Logic

APRIL 8, 2021

The post Bring Me Higher Love: Creating Customer & Member Loyalty Through Engagement appeared first on Higher Logic. Each segment of your customer or member base needs an experience that will take them to the next level of love & loyalty. Learn how engagement can help you get them there. The post Bring Me Higher Love: Creating Customer & Member Loyalty Through Engagement appeared first on Higher Logic.

Revenue 268

Revenue 268

Association Analytics

APRIL 8, 2021

Data provides actionable insights and can give associations a navigable path to make better informed business decisions. But you want to make sure those decisions deliver outcomes that support your goals. “Business Intelligence” can be a vague and intimidating term depending on your interpretation. And yet, the ability to use data to serve your association’s mission has never been more important and timely.

Analysis 192

Analysis Examples Resources Strategy 192

GrowthZone

APRIL 8, 2021

The GrowthZone AMS 2021 Association Industry Survey Report includes comments by association professionals, sharing some of their organization’s successes during COVID-19. Watch short videos featuring association and. chamber executives discussing their successes. >> We asked: “Related to your organization’s response to COVID, are there any success stories you’d like to share?

Survey 147

Survey Library Course Member Engagement 147

Smooth The Path

APRIL 8, 2021

I was speaking to a group of chapter leaders who are often the MCs of each chapter meeting. We were talking about how some member’s voices never get heard. In frustration, someone shouted out, “If I want to say something, I just say it! I never feel shy! No one else should either.” There was a long silence, and a few people timidly raised their hands.

Cost 125

Cost Strategy Member Experience Organization 125

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Member Engagement

Nimble AMS

APRIL 8, 2021

Like many much-used terms, “digital transformation” is in danger of becoming a buzzword. But the truth is that digital transformation actually means something that’s important to the future of associations. Let’s break this down. What is digital transformation? We looked to our friends at Salesforce for a definition of digital transformation. Here’s how they define it: “Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, cu

Massachusetts 78

Massachusetts Software Process Technology 78

Ungrated

APRIL 8, 2021

Community associations simply can’t function without volunteers. Board members and committee members play a critical role in making community associations vibrant and attractive places to live. Finding, motivating, directing, and creating long-term volunteer partnerships, however, can be challenging. Yolanda M. Wilson, manager of neighborhood vitality in the City of Mesquite, Texas, creates engagement opportunities and drives participation to improve the city’s neighborhoods.

Recruiting 66

Recruiting Recruitment Texas Committee 66