Mon.Jul 08, 2019

How to Spot Emerging Educational Needs Your Competitors Are Overlooking

WBT Systems

Participation Tracking Is Not for the Faint of Heart

Eric Lanke

We track our members. We don't use face recognition software, metadata, or complicated algorithms. We use an even more diabolical mechanism. Microsoft Excel. What am I talking about?

System 141

Site Visits for Sales Success

Moery Company

About a month ago, our sales team discussed the potential benefit of making site visits to some of our client’s members to get a better perspective on their daily work. As a result, I will be visiting a company nearby to learn about what exactly goes on inside their plants.

Video 97

Wind Group Looks for Ways to Recycle Old Turbines

Associations Now

With a goal of reusing more materials from decommissioned wind turbines, the trade group WindEurope is collaborating with chemical groups to find uses for composite materials used in turbine blades. Wind energy may be more sustainable, but those giant blades driving wind turbines don’t last forever.

5 Customer Service Skills for a 5-Star Member Experience

MembersClicks

Regardless of what industry you work in, we’re all in the people business. And for your association or chamber of commerce, the goal is to ensure your members are happy so they’ll renew. Enter the importance of exceptional customer service.

Daily Buzz: Develop a Social Media Brand Ambassador Program

Associations Now

People trust word-of-mouth marketing over company messaging. Consider a social media ambassador program to bridge the gap. Also: why you should optimize your content with SEO. Before purchasing a new product or service, how many times have customer reviews persuaded you to buy or not buy? “We

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Why a Trade Group Is Sponsoring the Rolling Stones’ Latest Tour

Associations Now

The Alliance for Lifetime Income is the exclusive sponsor for the band’s latest tour, in part because the band’s aging fan base perfectly matched the annuity trade group’s key demographics.

Class 79

Delivery Driver Jobs

SocialFish

Delivery drivers almost always bring us good news or rather good things. That present your mom sent you for your birthday or that product you recently purchased from Amazon or the new handbag you are shipping from Paris must be delivered through a driver, and this is why we love delivery drivers.

After the Gold Rush: Lessons on Platform Maturation from HQ Trivia

Associations Now

Associations could learn a lot from the popular live trivia game, which is facing challenges as its model matures. The problem? Eventually, the growth sputters out—which means user engagement matters. Call me a die-hard, but HQ Trivia has been a daily ritual of mine for about two years now.

Video 65

A change of systems requires a change of mindset

Effective Database

Every AMS vendor will tell you that the toughest part of implementing a new system is getting the association staff to think differently about the new AMS. And this isn’t just limited to changing processes (although that is incredibly important). It’s also about changing mindset.

How to Expand Your Nimble AMS Platform with Integrated Payments

Nimble AMS

Nimble AMS is excited to announce a fully integrated payment processing solution with CardConnect. Here at Nimble AMS, we know how important it is for you to have the right tools in place to ensure your association is always running smoothly.

Cost 52