Fri.Mar 03, 2023

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Ask Better Questions

Spark Consulting

I recently had the opportunity to participate in Association Charrette , a project of Vista Cova, facilitated by Lowell Apelbaum. Most commonly used in design focused industries (architecture, urban planning, landscaping), charrettes “…serve as a way of quickly generating a design solution while integrating the aptitudes and interests of a diverse group of people.

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Can Culture Assessment Results Be Skewed?

PROPEL

Culture assessments measure one moment in time, so there will always be external factors that can push the scores in one direction or another, but for the most part these variations will be at the edges. Once you run a culture assessment and look at your results, you may be hit with a lingering feeling of doubt—is this really an accurate picture of my culture?

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The New Question You Want To Be Asking Yourself

Elevating Engagement

There is a question that we’ve been asking ourselves for decades now. What do our members need? What do they need when they are new members? What do young professionals need? What do members and attendees need at each career milestone or organizational milestone? What do they need now that that critical regulation has changed? You get the picture. Sometimes we even ask them, “what do you need?

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Virtual Customer Service Initiatives Aim to Boost Membership and Engagement

Associations Now

The Snow and Ice Management Association’s online office hours and “valet service” are designed to remove barriers for those creating or renewing memberships. The Snow and Ice Management Association recently launched a pair of virtual tools to better engage with members and increase membership. One initiative is weekly “ office hours ,” during which SIMA staff members are available for two hours to help current members access the association’s products and services, or speak wit

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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Association Brain Food: 3.3.23

Reid All About it

The weekly list of free educational events and resources for the association community… Self-assessment tools/programs. Self-assessments reveal where you need to improve your skills and what you need to learn. WBT Systems shares several association examples of self-assessment tools and programs for choosing a career path or course of study, preparing for a certification exam, or improving business practices and policies.

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