Wed.Mar 23, 2022

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What Leaders Need to Do to Grow the Business in 2022 and Beyond w/ Dawn Sweeney

Higher Logic

The post What Leaders Need to Do to Grow the Business in 2022 and Beyond w/ Dawn Sweeney appeared first on Higher Logic. Hear Dawn Sweeney’s revenue strategies for association leaders on the Member Engagement Show. The post What Leaders Need to Do to Grow the Business in 2022 and Beyond w/ Dawn Sweeney appeared first on Higher Logic.

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How you respond matters

Effective Database

How you respond matters Very recently I wrote that I measure customer service by how a given company reacts to a problem. I'm impressed when a company takes ownership of a problem and seeks a mutually agreeable solution, rather than trying to make excuses or shift blame. The same attitude can (and should!

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