Wed.Jan 24, 2018

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Steal This Idea!

Aaron Wolowiec

Fundraisers, who manage relationships with donors have figured out how to make everyone along that continuum feel known and appreciated in a way that’s commensurate with their giving level.

How To 133
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The World Wants You

Idea Architects

We were about halfway through the program on facilitation skills. Participants were practicing the core skills we had explored by facilitating various small group conversations. As I observed one very earnest young man in action, I kept feeling his efforts lacked authenticity. The questions he used and the gestures he made were too studied, too rehearsed, too textbook.

Class 60
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The Conference Owner’s Guide To Customer Experience

Velvet Chainsaw

Who owns the overall experience that customers have at your conference? Who oversees and manages the conference customers’ journey? Is it you or someone else? Or perhaps no one is considering the holistic experience of your conference customer? Are you functioning as a scheduler and executor of the conference with a divide and conquer mentality where every leadership team hands you their planned component and you schedule the details?

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Your Nonprofit’s Culture: By Design or by Default?

Beth Kanter

Note from Beth: In my book, The Happy Healthy Nonprofit: Strategies for Impact without Burnout, we discuss how to create a culture of wellbeing to encourage self-care. Jay Wilkinson, CEO of Firespring , shares some thoughts on building the right culture of for your nonprofit. I’ll be doing a free webinar hosted by Firespring on avoiding burnout on Feb. 14th.

Team 55
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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.