Eric Lanke
MAY 2, 2016
Last week I tweeted this post by Amanda Kaiser of the Smooth the Path blog. In it, she wonders which members association staff should pay the most attention to: those most or those least actively engaged in the association's activities. She makes points on both sides of the argument, but eventually comes down on the side of those most engaged. It is okay to welcome everyone.
Virtual
MAY 2, 2016
“Management is about coping with complexity. Leadership is about coping with change.”. - John Kotter, Harvard University, Leading Change. It was only about two years ago, when I started as a Program Coordinator at Virtual, Inc., that it dawned on me that I belong to the dreaded Millennial Generation. I say dreaded, because it seems that we have quite a reputation out in the world for being lazy, spoiled and demanding.
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Associations Now
MAY 2, 2016
An association research expert says we’re spending too much time conducting surveys on member needs and not enough on strategic goals. Association executives know the rule: If there’s a decision you need to make, the first thing you need to do is gather data on the issue. If only doing that were simple. Right away, a host of questions crop up.
Velvet Chainsaw
MAY 2, 2016
This is part four of a series on being more future focused in our planning. See part one here , part two here and part three here. So how do we develop, foster and leverage future focused leadership? How do we encourage our committees, volunteers, staff and customers to laser focus on what’s next, what’s coming and co-creating a future together? It’s so hard to look ahead when we are often struggling with the past.
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Associations Now
MAY 2, 2016
The Houston Bar Association, responding to recent flooding that hit the city, has expanded its legal-services hotline to assist those who suffered property damage. The hotline, staffed by volunteers, is a long-standing community benefit. The bouts of flooding that hit Houston over the past two weeks created a need for legal services among the city’s residents.
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Associations Now
MAY 2, 2016
Even if your organization isn’t based in Europe, you may need to plan for the European Union’s latest rules on data protection and privacy. The International Association of Information Technology Asset Managers is sounding the alarm for IT departments around the world. The clock is ticking for IT departments around the world. Global companies and organizations that do business with countries in the European Union (EU), including those in the United States, will soon have to start pre
Higher Logic
MAY 2, 2016
Can you name any companies that go beyond tradition to create positive customer experiences? One of the most iconic examples is Ritz-Carlton. No matter which one you stay in, guests expect -- and receive -- excellent, individualized service. They revolutionized what luxury hotel service looks and feels like, creating a gold standard that many luxury hotels now use.
Associations Now
MAY 2, 2016
The country’s lawmakers passed a law last week that will require foreign-based nonprofit organizations to register with the police and find an official Chinese sponsor. Chinese lawmakers passed a controversial law on April 28 that will require foreign-based nonprofit organizations (NGOs) to be vetted by Chinese police before they conduct any operations in China.
Associations Now
MAY 2, 2016
The National Stroke Association launched program to raise public awareness around stroke and its symptoms. During May’s National Stroke Awareness Month, the National Stroke Association will be running a campaign to inform the general public about stroke. “Studies show less than one-third of people in the U.S. can identify stroke signs and symptoms, so we felt it was really important to take that opportunity this year to educate the public about the importance of recognizing strokes and what to l
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Associations Now
MAY 2, 2016
The athletic organization announced new standards and safeguards for attendees and participants at collegiate tournaments in states that have passed legislation believed to be discriminatory against gay or transgender people. Reaction to the restrictions has been mixed. The NCAA is taking a firmer stance on an issue that’s already created headaches within the event space.
Associations Now
MAY 2, 2016
Check out these three tips to keep your membership thriving as more and more millennials enter the workforce. Plus: How are associations using email these days, anyway? College seniors across the country will be graduating soon, which means associations will have the opportunity to welcome a new generation of professionals and industry leaders into their ranks.
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