Thu.Sep 12, 2019

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Mobile apps: Your small-staff association’s key to effective member engagement 

YourMembership

How a great mobile experience boosts member engagement. According to the Community Brands Digital Evolution Study, members of professional member organizations are tied to their mobile devices: 64 percent say they would feel lost if they forgot their smartphone at home 56 percent say they feel they must check their phone whenever it rings or. The post Mobile apps: Your small-staff association’s key to effective member engagement appeared first on YourMembership.

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Customer Retention: 7 Signs to Help You Identify At-Risk Customers

Higher Logic

Many customer success teams are short on time and understaffed. Maybe you’re even a team of one. In an ideal world, every account would get the same amount of time, but that’s not always possible. It’s imperative to prioritize your time and your customer list, especially when a customer might be at risk for churn. Fortunately, we’ve identified seven key areas where you can watch for customer churn, and the types of behavior that signify they’re at risk.

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Returning to Why

AMR Management Services

When is the last time you looked at – and I mean REALLY looked at – your association’s mission statement? Regardless of whether it gets prime real estate on your website, is a header for your.

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The Art and Science of Leading a High Performing Team – Part 1

Achurch

Some things in life are pure science…. …The distance from you to the closest grocery store. …The weight of your first-born. These are quantifiable facts in this world that just – well – they just are. Then, there are things that are more complex…. …The love you have for your family. …The feeling you get when you see a beautiful piece of art. There are experiences we all have in life that just can’t be explained by science.

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Ultimate Guide to Monetizing Association Member Education

Unlock More Profit and Smarter Packaging for Member Learning Every decision that goes into your learning monetization strategy matters for your association’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Peer-to-Peer Learning: Why Your Attendees Are Experts Too

Associations Now

While big-name keynoters and experts can offer lots of insights, it’s also important to give attendees opportunities to engage in peer-to-peer learning at your conferences. Last week, I got an email from a fellow association editor who had a few questions about how we manage the different channels here at Associations Now. She wanted to know if I would be willing to chat with her for a few minutes.

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Nurses Group Sends Volunteers to Assist Dorian Survivors

Associations Now

With much of the northern Bahamas devastated by Hurricane Dorian, the Registered Nurse Response Network is filling the on-the-ground need for assistance by staffing mobile clinics and providing medical care. With Hurricane Dorian leaving destruction in its wake in the Northern Bahamas, the Registered Nurse Response Network is stepping up to help survivors on the islands by flying nurses to the area to help with the immediate medical care of those in need.

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11 Questions to Ask During Reference Checks on an Association Technology Vendor

Delcor

Updated from original February 2017 publication. Before completing the system selection process, you must first do your due diligence on any prospective association technology vendor. Due diligence is the gathering and analyzing of background information on a proposed business deal so you can make an informed decision about whether to go forward. Part of this due diligence process involves checking the references provided by the vendor.

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Leadership in its Truest Form More Likely Found in Non-Profits

Leading Associations

There’s a perception among some that association/non-profit CEOs are less sophisticated than their corporate sector counterparts because they aren’t as highly paid. The belief is rooted in the idea that the true rock stars only go for the big bucks. I believe the opposite is true. Effective association/nonprofit leaders must practice leadership in its truest sense to succeed, while for-profit leaders can get away with poor leadership and be successful in spite of it.

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Daily Buzz: How to Correct Your Boss After a Mistake

Associations Now

Everybody slips up occasionally, including your boss. Here’s how to correct your manager gracefully. Also: how tech training builds teams. Your boss is human, which means, like the rest of us, he or she is prone to mistakes. The only difference is that it can be awkward to tell your superiors that they are in the wrong. “The last thing you want to do is embarrass them or come off as either being insubordinate or a know-it-all, which means the best approach for addressing a manager’s mistake is t

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Why & How Everyone Can Benefit from A Personal Celebration of World Mindfulness Day

Holly Duckworth

Why & How Everyone Can Benefit from A Personal Celebration of World Mindfulness Day No matter where you live, our world has a lot going on. Stress and overwhelm were once occasional occurrences due to “big changes” in our lives are now perceived as every day, every moment, normal, and for some even perceived as […].

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Conference Circuit: Supply Chain Management

Associations Now

Rundown Attendees: 2,000 plus. Sessions: 65 plus. Exhibitors: 61. The Association for Supply Chain Management’s annual conference, ASCM 2019, begins next week in Las Vegas. Attendance is expected to exceed 2,000. More than 2,000 supply chain professionals from around the world are headed to Las Vegas to expand their knowledge and skill set so they can keep up with the industry’s accelerated rate of change.

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Membership Q&A: Online Communities?

Spark Consulting

No, I’m not going to get into which white-label platform you should use – for that, we have ReviewMyCommunity. Take one step back: white-label or public ? That is, the publicly-available, commercial platforms (LinkedIn, Facebook, and their ilk). This is a tough one. The advantage – and it’s a BIG one – of using a public platform is that your members are already there.

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Library Association Turns to Public for Help Fighting E-Book Embargo

Associations Now

The American Library Association is asking the public to speak up against a decision by Macmillan to severely limit the number of e-books libraries can carry upon a title’s initial release. Faced with a decision by a major publisher that could negatively affect the ability of its members to carry new books, the American Library Association is trying a new tactic: It’s asking the public for help.

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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!

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Ready for SURGE Growth? Meet the 3 keynote speakers for our digital conference

Association Success

When we first started to think about what the next SURGE should focus on, we considered associations’ biggest challenges today, how there’s a need to face transitional forces coming from both inside and outside the industry and how these organizations are looking to tap into new generations coming of age and into the market. . We thought about how associations can grow. .

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Advertising Group Builds Internal Resource for Boosting Marketing Measurement

Associations Now

After years of working with outside groups on marketing measurement initiatives, the Association of National Advertisers is developing an internal program that aims to build some messaging consistency. The Association of National Advertisers is working on improving the consistency of the impact of marketing, and with that in mind, the group is trying a new tactic on for size.

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Single Most Important Way That Nonprofit Leaders Make Personal Resilience A Habit

Beth Kanter

This week I was honored to facilitate a mini-workshop, “ The Happy Healthy Woman Leader, at the Women Funded 2019 conference in San Francisco. The session was based on my book, The Happy Healthy Nonprofit and covered the topics of recognizing burnout and stress, creating a self-care plan, and implementing new personal resilience habits. The participants represented a wide range including activists, funders, and nonprofits.