Wed.Sep 02, 2020

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When to give your AMC the boot

Association Success

If your association uses the service of a for-profit association management company (AMC), then the AMC will have assigned a staff person as a primary point of contact to act as the association’s manager. That places the manager in the difficult position of serving two masters: the client association and the company that signs the paychecks. . Don’t underestimate the pressure that kind of stress places on a person.

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Follow These 7 Steps to Create a Nonprofit Marketing Plan

Wild Apricot

Having worked with hundreds of organizations, I can tell you that the ones who develop and follow a strong nonprofit marketing plan grow faster and make a bigger impact than those who don’t. Here are 7 steps to create your own with examples.

Marketing 312
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Is your membership offering enough value?

Association Success

It’s easy for membership organizations to get lost in the daily details of running a business. . But from time to time, it’s important to step back and ask basic questions about what value your membership actually delivers. If you’re struggling to attract new members — especially younger ones— it might be because your offerings are available elsewhere, or even lacking.

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[Webinar] INFLUENCE 2020, National Speakers Association Virtual Experience

Velvet Chainsaw

Meet the brains behind the design of the highly successful National Speakers Association’s INFLUENCE 2020 Virtual in August. Discover how they created memorable experiences, facilitated networking and delivered inspiring general sessions. Understand the strategy behind transforming a 3-day event into an 8-week virtual experience that launched their new digital vault.

Tips 98
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Ultimate Guide to Monetizing Association Member Education

Unlock More Profit and Smarter Packaging for Member Learning Every decision that goes into your learning monetization strategy matters for your association’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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How to Attract Gen Z to Your Next Event

Eplys

What can grab an eight-second attention span? That’s the question you’re really going to have to ask yourself if you want to bring Generation Z to your next event. Speaking as a member of Gen Z myself, I know we are a tough crowd to please.

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Improving Verbal Interaction with Association Members

GrowthZone

Most people consider themselves good listeners, but genuinely listening to others is a rare skill. What is effective listening? Everyone wants to be heard and understood (especially your association’s members). To truly listen, one must actively absorb information, show interest, and provide feedback that reassures the speaker that you’re receiving their message.

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Our Members Aren’t Tech Savvy

Effective Database

Having worked now in the association space for more than 30 years, I’ve heard my share of association executives utter the phrase “Our members aren’t very tech savvy.” This phrase is often followed with (or preceded by) “Our members are older.

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[Guest Post] How to Record a Podcast Remotely And Get It Right The First Time

MemberClicks

If you’re looking for new ways to engage your members, you may have considered podcasting. But with so many people working remotely, how can you realistically pull that off ( without wanting to pull your hair out)? The following blog post, written by Chris Zaldúa from Descript and first published here , breaks it all down: Remote interviews are a fact of life for every podcaster, and in today’s era of social distancing, more so than ever.

How To 52
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How to Avoid HOA Fraud (TX)

Community Associations Network

While the vast majority of all HOA volunteers only want to help their community be the absolute best it can be, it never hurts to optimize your board’s financial protection strategy.

How To 45
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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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How to Create Sponsorship Value for Your Association’s Virtual Event

Protech

By Liz Palm, Marketing Director . This blog post is the third in a series that cover s some of the ins and outs of how Protech successfully took our Fusion 2020 Customer Confere n ce virtual in 5 weeks due to the COVID-19 pandemic. C heck out the first p ost about staff communications a nd the second about conference technology. . It’s no secret. Trade and professional associations rely on their annual meetings and conference s as a primary source of non-dues revenue.

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Owners, preservation advocates agree to pause landmark process for Denver condo building (CO)

Community Associations Network

The future of the Carmen Court condo building in Denver’s Speer neighborhood and a decision about whether or not its past makes it a historic landmark have both been put on hold.

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Parking, pets, vehicles and storage: Expanded jurisdiction for the Condominium Authority Tribunal (ON)

Community Associations Network

Parking, pets, vehicles and storage. These are four issues that can create stress, frustration, and conflict for any condo community. When they become a problem, finding a resolution is generally not a clear or straightforward path, and some owners get to a point where they feel as though litigation is their only option.

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Jones Creek golf course to be auctioned (GA)

Community Associations Network

A defunct Columbia County golf course is going on the auction block more than two years after closing while embroiled in lawsuits. The 18-hole course of nearly 7,000 yards is nestled among hundreds of upscale homes whose residents have expressed concern about the course’s future.

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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!

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Why Condos Need to Plan Ahead for Major Repair Projects (HI)

Community Associations Network

Aging condo buildings need large, complex projects to keep them safe and functional. But many condo associations have not budgeted for these expensive, time-consuming repairs, says Dana Bergeman, CEO of local construction management company Bergeman Group. He calls the situation “a real crisis.

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Homestead homeowners bring lawsuit (WA)

Community Associations Network

Homeowners in north Lynden’s Homestead development have sued its golf course owners and managers claiming misappropriation of maintenance fees that have been collected over the years. The seven homeowner couples or individuals bringing the lawsuit say they want to regain control for parcel owners of how the maintenance fees are spent by establishing a homeowners association.

Course 40
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Condo And Coop Owners Must Enforce Rules To Keep Buildings COVID-Safe (NY)

Community Associations Network

We’re only human, doing our best to live by best practices as the coronavirus pandemic wears on. New York has done a good job to flatten the curve and many of us are wearing masks but disciplined behavior is sometimes hard to maintain and nowhere is this more apparent than in condos and co-ops.

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Bluff Road Residents Question Road Commission Plans (MI)

Community Associations Network

As erosion issues continue to plague the north end of Bluff Road, a portion of which has been closed since last winter, some Old Mission Peninsula residents who live there are saying enough is enough. In a letter to the Grand Traverse County Road Commission (GTCRC) dated August 26, Jim Raphael says their handling of the Bluff Road situation has been “pathetically clumsy, but not totally surprising.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Condo World: Saving for a rainy day – Part I (NH)

Community Associations Network

Every once in a while I get a question from a member of a board of directors asking if it is a requirement that a condominium association properly fund its reserve account. I pause. I remind myself what they are really asking is if they can keep the condominium fees artificially low, and avoid saving money for capital repairs, because they intend to sell before such repairs are needed.

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Fifth DCA Recedes From Its Own Precedent Ruling Community Association Assessments Are “Debts” Under FCCPA (FL)

Community Associations Network

In a recent decision Williams v. Salt Springs Resort Association, Inc., Case No. 5D18-3913 (Fla. 5th DCA, June 12, 2020), Florida’s Fifth District Court of Appeal receded from its own longstanding precedent in holding that condominium assessments may be considered “debts” within the meaning of Florida’s Consumer Collection Practices Act, Chapter 559, Florida Statutes (“FCCPA”).

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Elevator Collision Coverage (CA)

Community Associations Network

Not long ago, the Treasurer on a board of directors called to cancel their recently approved policy because “it included elevator collision coverage and we don’t have an elevator.” She was upset because the 185-page policy contained language that did not apply “at all” to her small community, and she was convinced that they were paying for “all that unnecessary coverage.

CA 40
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The Association’s Strong Hand for the Removal of Non-Approved Structures (FL)

Community Associations Network

Enforcing HOA restrictions can be a formidable task, implicating myriad overlapping declaration provisions, association rules, and Florida law. And going to court to get injunctive relief – a court order requiring an owner to comply – can seem even more daunting. The elements that are required to establish a basis for injunctive relief are: (1) a clear legal right which has been violated; (2) irreparable harm; and (3) lack of an adequate remedy at law.

Florida 40
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Increase Member Value with Modern Training Experiences

Unlock the potential of your membership association by prioritizing modern member training experiences. In this white paper, we discuss the infrastructure behind an excellent learner experience for members, and how a modern upgrade can turn into major retention gains down the road. You’ll gain insights from real-life examples and identify and address common UX blind spots that may be undermining your current training initiatives.

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Condo questions: Don’t enter into a contract without proper protections (FL)

Community Associations Network

Q: We signed a contract for a landscape vendor to install various trees and shrubs throughout the community. The contract is simply an estimate of $50,000 with no content other than a price and a description of the plant materials. Our president signed the estimate and now the contractor claims he can’t get the materials. Can we cancel the contract?

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‘Gated’ Fairview community has gate removed, road determined as public (TN)

Community Associations Network

A “gated community” in Fairview is gated no more. After research into the Stable Acres subdivision history, analysis of what’s allowed on a city public road, and input from the homeowners, the Fairview Board of Commissioners decided to take no action — essentially they chose not to vacate the public road.

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Country Club HOA could split from town hall model (FL)

Community Associations Network

Board members of the Country Club Edgewater Village Association hope to save money on property management services, though others worry a change could increase costs to residents outside CEVA’s boundaries.

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Wisconsin’s WB-14 Residential Condominium Offer to Purchase (CONDO SELLER’S BEWARE) (WI)

Community Associations Network

Wisconsin’s new WB-14 form will become the standard form used by real estate brokers on behalf of their clients this week: normally the Seller of a condominium unit. As drafted, it is a trap for the Seller, and any Broker using it should, at a minimum, cross out lines 158-160. Although this new form offer may make the broker’s job easier, it puts Sellers (but not real estate brokers) at risk for no particular reason.

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Here’s a Powerful Marketing Tool Designed for Associations

Show the Benefits of Membership to Your Toughest Prospects. Download this FREE infographic from GrowthZone AMS, Why Join an Association, and start using it as your go-to recruitment and retention marketing tool. Post it on your website. Use it in sales presentations. Or use it as inspiration to create your own version. Infographics have power. They're a quick read.