Portage Group

JUNE 24, 2020

When COVID 19 restrictions went into place in March 2020, many associations and other nonprofits closed their offices and had staff work from home. As many Canadian jurisdictions look to ease restrictions in the coming weeks, there has been much speculation and debate about the longer-term impacts of COVID 19 on working in the office. Volume 5 of the TPG Pulse for Associations is based on responses from 311 Canadian associations from June 3-11, and is focused on understanding how the association

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Ungrated

JUNE 24, 2020

Communication is an integral part of every successful community association’s operations. Effective communication is the cure to so many problems, it should come as no surprise that it’s also often the best way to prevent conflicts, disputes, and misunderstandings. A comprehensive, proactive communications plan will contribute to productive meetings, satisfied homeowners, balanced budgets, informed consultants, supportive residents, cooperative tenants, eager buyers, low delinquencies—and more.

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Communications Tips Leadership Products 105

Association Success

JUNE 24, 2020

In many cases, canceling or downgrading a subscription or membership is a frustratingly long and complicated process in an effort by organizations to dissuade their customers from leaving. “It is always hard to lose a customer, especially if you put a lot of effort into getting them to sign up for your products/services in the first place,” writes John Solomon.

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Process Products Conference Organization 80

Mariner Management

JUNE 24, 2020

Will chapters survive? This is a question we’ve heard on every virtual idea swap we’ve hosted since the pandemic. Here’s what’s at stake. The dramatic shift to virtual throughout the association community has resulted in a significant blurring of the geographical boundaries that used to delineate chapters. This shift has brought into question the relevance of those chapters where there is no substantive distinction between the needs of members in one area versus another.

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Cost Content Technology Education 83

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Member Engagement

AssociationChat

JUNE 24, 2020

What is the role of humor during our most difficult times? [UPDATED!]. Join me on Tuesday, July 14, 2-3 pm ET, for my interview with humorist, journalist, and actor Mo Rocca. I’ll ask Mo why we are drawn to humor especially when times are tough. Register for details at [link]. Mo is best known for his off-beat news reports and satirical commentary. Currently a correspondent for CBS Sunday Morning, Rocca is also the host of CBS’s series The Henry Ford’s Innovation Nation.

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Class America Innovation Education 52

Portage Group

JUNE 24, 2020

Volume 5 of the TPG Pulse for Associations will be released on June 24. Based on responses from 311 Canadian associations from June 3-11, this month’s focus is on how the association sector is planning their return to the office. Click on the link below for a sneak peek of some of the key findings. Check your inbox next week for the full report. Not a subscriber?

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Resources Report 130