Data: of the People, by the People, for the People
Association Success
AUGUST 15, 2019
How can data help shift our behaviour to better meet the needs of our members? Much of the general conversation around data is about how it can be used to shape or shift the subject’s behavior. I would argue that we should be expending as much, if not more, effort in interpreting the data and using it to shift and shape our behavior to better meet the needs of our members and customers.
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