January, 2017

Higher Logic Acquires Socious: Building Better Communities Together

Higher Logic

We’ve been busy here at Higher Logic - last September we announced our spot as a Leader in the inaugural IDC MarketScape : Worldwide Online Communities 2016 Vendor Assessment, as well as our new investment and partnership with JMI Equity.

The 2017 Community Management List (What's In & What's Out)

Socious

I wonder what is was that convinced the last person using dancing palm trees on their website to stop in the late 90s or early 2000s. Was is feedback from their market, a grouchy boss’s comments, or an epic marketing fail?

Association leaders, stop! 10 things not worth doing during the New Year.

YourMembership Blog

Editor’s Note: Elizabeth Engle, CAE; Mary Byers, CAE; Peggy Hoffman, CAE; and Shelly Alcorn, CAE provided these 10 tips for 2014 that are still useful as association leaders head into 2017. We’re hoping to lighten your load and not add to your 2017 to-do list.

eBook 176

Where are the YPs?

Spark Consulting

“How can I recruit young professional members if there are no young professionals entering our industry?” ” I’ve been thinking about this question a lot recently, not least of which because I have a client that is in this EXACT situation.

Advocacy Drives Business Outcomes

Potomac Core

For leading Associations, their mantra is clear Advocacy Drives Business Outcomes. These organizations collaborate with their boards to make sure that the Association’s Advocacy Strategies reflect the growth challenges and opportunities that their members care most about. Even though the U.S.

DC 161

More Trending

Stay relevant to your association’s members in today’s social world.

YourMembership Blog

An integrated online community keeps you in control. Associations face the constant challenge of making decisions about how to efficiently meet their missions and member responsibilities.

Associations and Trump’s Travel Ban

Spark Consulting

Airports and cities large and small erupted into chaos this weekend as Donald Trump’s executive order temporarily banning Muslims from Iraq, Syria, Sudan, Iran, Somalia, Libya and Yemen from entering the US took effect.

Course 170

4 Association Disruption Strategies

Potomac Core

The 2017 PWC 20th annual CEO Survey , fourth quarter domestic GDP numbers and the 2017 Conference Board Global forecast of 2.3% economic growth show just how challenging business conditions are for business decision makers.

15th Anniversary Thank You!

Mariner

It started on a dare. Could we – a married couple with three sons to raise – open a business to create a new option for small, chapter based membership organizations and succeed? Heck why not? In January 2002, Peter and I opened the doors of Mariner Management.

A Gaming Company Tamed Toxic Trolling - What They Learned Could Help Your Community

Higher Logic

How do you change the behavior of millions of community members? That’s the problem Riot Games had to solve with their game, League of Legends when they realized that antisocial behavior - like gamers using racial and homophobic slurs with each other - had reached toxic levels.

12 Top Association and Business Articles from the Last 12 Months

Socious

With exploding phones, a divisive election, and major international news, 2016 certainly kept up on our toes. But through all the turmoil, we found that associations and businesses remained focused on what they do best – serving their customers and members.

5 learning tech trends for 2017.

YourMembership Blog

A snapshot from one expert of what associations can expect from learning management systems. At the start of every new year, Talented Learning CEO John Leh offers his take on learning technology trends to watch.

Make 2017 a Home Run for Your Association: TPG's Not-to-Miss Association Learning Opportunities

Portage Group

Join our team for one or both of these innovative and interactive sessions in the coming weeks. Whether you are in Ontario or BC, these are not-to-miss opportunities to gain practical knowledge and tools about organizational transformation based on real-world examples of association change.

Are your member communications audience-centric?

Optimist Consulting

One of the benefits of being a consultant is that I can bring fresh eyes to member communications. A subject that crops up regularly is how to ensure communications remain audience-centric across a range of media.

Association Brain Food Weekly: 1.20.17

Reid All About it

Monday, January 23 is Community Manager Appreciation Day (#CMAD). If your association has a community manager, I know you already appreciate him or her because your online community would likely fail without their attention.

LMS 141

How to Make Your Events More Inclusive

Higher Logic

"Anyone can come to our event." That’s what we tell ourselves - we the people who program and labor over our events. We don't bar anyone from joining the fun, and the only barrier may (or may not) be a ticket price or alcohol-related restrictions around age.

How To 208

How to Get Your Customers to Sell and Market for You

Socious

You’ll easily pay $300-$500 for a new vacuum cleaner. That’s why, when I needed to buy a new one recently, I didn’t take the decision lightly. I spent over 50 hours researching vacuums online. I went to multiple stores, testing several vacuums as well as questioning the people selling them.

5 ways your members can up their odds of getting hired from a job board.

YourMembership Blog

The following is a guest blog by certified HR professional, executive coach and CV writer, Carrie Maldonado, who divides her time between consulting with small to mid-size businesses and career coaching with executives in transition.

Ohio 156

Why New Board Members Don't Speak Up

Eric Lanke

I recently got elected to another association board. After a tour of duty on the board of the Wisconsin Society of Association Executives (including one year as board chair), I've moved onto the board of the Council of Manufacturing Associations (CMA).

Education to Employment #AMA

Spark Consulting

What are you doing Wednesday, February 1 at 12:30 pm ET? If your answer is “eating lunch,” or “nothing much,” I have a better option for you.

Association Brain Food Weekly: 1.20.17

Reid All About it

Monday, January 23 is Community Manager Appreciation Day (#CMAD). If your association has a community manager, I know you already appreciate him or her because your online community would likely fail without their attention.

LMS 141

How to Engage Members Without Desk Jobs

Higher Logic

How do you engage members who don’t sit in front of a computer all day? If your community members typically sit at a desk most days, an online community fits more easily into their routine.

How To 172

4 Stats that Link Customer Satisfaction to Your Online Community

Socious

According to a study from CMX and Leader Networks , improving customer satisfaction is the number one reason why businesses start branded online communities.

5 reasons everyone at your association needs to go to #Xperience17.

YourMembership Blog

#leadership #inspiration #learning #innovation #technology – all in one place. As an association leader, you have a great case for going to Xperience 2017. It’s a chance to grow your skills in leadership.

10 leading membership organisations and their approach to website UX

Optimist Consulting

I recently came across Pedalo’s report which examines user experience (UX) on UK membership body sites and thought I would share some of the insights.

FAQ 130

Association Staff and the Marriage of Strategy and Resources

Eric Lanke

I had another experience this week that helped reinforce the important role that association staff must play in successfully marrying strategy to resources. My association recently applied for a federal grant to fund a program we deem important to our educational mission.

Association Brain Food Weekly: 1.27.17

Reid All About it

My power went out for several hours yesterday afternoon – the wind knocked a tree down on the lines in our neighborhood. I had just returned from a committee meeting and was ready to start working when…darkness.

Building Inclusive Online Communities

Higher Logic

What would happen if you asked me for my email address and I told you it was jessicafish@aol.com? How might your perception of me be shaped by that one piece of information? What if I told you it was a gmail address? Would that draw any reaction at all?

Five Reasons Your Sponsorship Prospects Ignore Your Emails

Wild Apricot Blog

Wondering why your emails asking for sponsorship aren't getting any responses? Chris Baylis, CEO of The Sponsorship Collective knows exactly why. Read his five reasons why your sponsorship emails are being ignored and what to do about it. cold-call sponsor emails sponsorship

180

7 steps to select the right LMS for your association, part I.

YourMembership Blog

The following is a guest blog article originally published by Jeff Cobb of Tagoras, a leading expert in strategy, learning, marketing and technology to organizations in the business of lifelong learning.

LMS 144

What Participants Expect From 21st Century Conference Experiences

Velvet Chainsaw

Everything we take for granted about conferences, and planning them, faces disruption. Participants from all generations and cultures increasingly expect conferences to mirror their work and personal lives.

Values Can Take Time to Change Culture

Eric Lanke

It's been a while since I wrote about core values on this blog, but a thought occurred to me the other day that seemed like it was worth sharing.

Association Brain Food Weekly: 1.27.17

Reid All About it

My power went out for several hours yesterday afternoon – the wind knocked a tree down on the lines in our neighborhood. I had just returned from a committee meeting and was ready to start working when…darkness.

Three Analytics Community Managers Need to Track

Higher Logic

When it comes to analytics and KPIs, it can be hard for community builders to know exactly what to focus on.