February, 2019

5-Step Guide to Calculating Your Member Retention Rate

Higher Logic

Ah, member retention. When it’s good, it’s great, but when it’s bad, we worry. In fact, 46 percent of associations reported that increasing member retention is one of their top membership goals, according to the Membership Marketing Benchmark Report.

Members Hire Relevant Associations

Potomac Core

Associations have endured downturns before, what’s different this time is the valuable lesson learned after the great recession, that Members hire relevant Associations.

DC 177

The Truth About Choosing A Nonprofit Career Path + 8 Experts’ Advice

Wild Apricot

Looking for a change? Figure out the right nonprofit career path for you with step-by-step advice and tips from nonprofit career experts

Tips 192

JP Moery’s Association Playbook – Episode 179: Why Associations Need “Association Hustle”

Moery Company

Host JP Moery recently launched Association Hustle – his debut book based on his real-life experiences and lessons learned working for decades in the association space.

Maine 241

Annual Conference Mode

Eric Lanke

On the day this posts, my association's Board meeting and Annual Conference will be two short weeks away. This has traditionally been my time to enter what I call my "Annual Conference Mode." What does that mean?

Membership Q&A: Why Won’t They Join?

Spark Consulting

Why aren’t our prospects joining our association? They don’t see value in joining. Let’s unpack that a little bit. The reason they don’t see value in joining may be because they don’t see it YET, or it may be because it isn’t there. They don’t see value yet. What that means is that you’re moving too fast.

Survey 169

More Trending

Association Brain Food Weekly: 2.22.19

Reid All About it

The weekly list of free educational events and resources for the association community… I was all excited to share a must-read article from ASAE (members-only) by Kaihan Krippendorff about how your association can lead your industry in the blockchain revolution.

LMS 141

47 Free Nonprofit Webinars for March 2019

Wild Apricot

Here are all the free nonprofit webinars I could find happening in March 2019

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Inspired by Valentine’s Day, Don’t forget to K.I.S.S (Keep it Simple, Stupid)

Moery Company

In my experience, the best method for sales and sales communication is just to keep it simple. All too often I see overly complicated proposals, sales communications and especially marketing emails that are over the top, over-explained and overdone. These end up hindering the sales objective.

The Tightrope

Eric Lanke

Sometimes I feel exactly like the tightrope walker in the picture accompanying this post -- out on a thin and dangerous wire, leaving one position of safety with the hope of reaching another, alone, and with only the balance pole of my wits and my association's mission to stabilize me.

Do Millennials Define Engagement Differently?

Jamie Notter

One of the participants in my Managing Generational Diversity training course once told me an interesting story. Her Millennial daughter came home from work and told the mother that she had quit her job.

SaaS Customer Onboarding: A 3-Step Guide for Streamlined Success

Higher Logic

Like making a first impression with a new acquaintance, SaaS customer onboarding has a big effect on whether your customer’s trajectory with your company is positive or negative. Imagine you’re the main point of contact or user of the software element your company has purchased.

Association Brain Food Weekly: 2.15.19

Reid All About it

The weekly list of free educational events and resources for the association community… In many associations, chapters are seen as PITA groups to manage, not as opportunities to leverage.

LMS 141

10 Best Website Builders for Nonprofits, Reviewed & Compared

Wild Apricot

Find the best website builder that can support the needs of your modern organization broken down by price, pros, and cons

Review 178

JP Moery Launches “Association Hustle”

Moery Company

Association advisor and growth advocate, JP Moery is pleased to announce the release of his debut book Association Hustle.

Planning for Staff Dinners

Eric Lanke

This week we had a planning meeting for our upcoming Annual Conference. Because our Annual Conference is popular with members this year, and because we ran out of sleeping rooms at our conference hotel, we've moved our staff to another property about a mile and a half down the road.

Seeing Systems (Culture 401 Series)

Jamie Notter

This post is part of a new series investigating workplace culture at a more advanced level (hence the “401” moniker, like you only get access to this course your senior year…), digging into what we see emerging as the “essentials” of culture in the 21 st. century.

System 180

Does Your Community Throw Love at the World? (Time to Start)

Higher Logic

Automate your association’s processes to increase efficiency and improve member acquisition and retention

YourMembership Blog

When you work on member acquisition and retention plans for your association, do you think about improving your staff’s efficiency? Consider this: If you simplify and streamline your association’s day-to-day operations, it frees valuable staff time so they can focus more on attracting new members and creating a great member experience.

Crowdfunding vs. Peer-to-Peer Fundraising: Which One Is Right for You?

Wild Apricot

Learn what crowdfunding & peer-to-peer fundraising is, and when it’s most appropriate to use them

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Why Podcast?

Moery Company

More than 124 million people are listening – that’s why. And, listenership grows year over year – and more people than ever are listening to more than one podcast.

Closing the Office vs. Working From Home

Eric Lanke

This past week brought the Polar Vortex to the Midwest and with it record-breaking temperatures well below zero.

Conflict Touches Everything

Jamie Notter

I started my career in the conflict resolution field, so conflict has always been on my radar, even as my work switched to workplace culture over the years.

5 Marketing Pain Points & Solutions (From Our In-House Experts)

Higher Logic

Can we talk about how glamorous the life of a marketer is for a moment? …I I didn’t think so. While the role of a marketer can be incredibly interesting and rewarding, it doesn’t come without challenges. The good news? You’re not alone, you hardworking marketer, you!

How do you Handle Negativity in your Association’s Meetings?

Association Leaders

Associations are groups of people or companies in the same profession or industry or with similar interests working toward a common goal. By definition, when groups of people get together to take some action, there will be discussions, debates, and disagreement. It’s also true that whenever a group of people get together there will almost always be at least one person with a negative outlook on things.

16 Incredible Church Management Software Solutions that Save Time and Money

Wild Apricot

Find out which church membership software best fits your church, what features to look for, and which ones have the best prices

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How Do You Handle a Big Win?

Moery Company

I came across an article that really stuck with me, by Robert Glazer, Founder & CEO of Acceleration Partners relating to “Success Disease.” It talks about victories and how to best handle them.

Use your association job board to drive membership and increase revenue

YourMembership Blog

We all know that job opportunities rank as one of the top benefits an association can offer its members. In fact, with a growing Millennial workforce, the importance of offering opportunities for career growth and advancement will only increase. While it’s imperative that your career center evolves to maximize engagement (and revenue), it’s not always. The post Use your association job board to drive membership and increase revenue appeared first on YourMembership.

Membership Q&A: Maximizing Revenue AND Participation

Spark Consulting

What dues rates will maximize both revenue and participation? That’s a good one! This question actually came in from a client, and here’s what I told them: The perils of pricing too high are obvious – no one will buy, because you’re too expensive. Pricing too low is equally bad, though, because people don’t value something that they feel is cheap.

Customer Journey Mapping 101: The What, Why, and How

Higher Logic

Renee presented on this topic at Higher Logic’s annual user conference, Super Forum. Talk about the importance of the customer experience is everywhere these days, and it’s not just analysts or leading organizations doing the talking anymore.

Review 141

How to deal with Gmail’s new Promotions Tab

SocialFish

Early this week, Gmail announced they were trialing a new functionality for their promotions tab for desktop. From the get-go, our entire Dev team signed up to kick the tires.

Bullet Journaling for Nonprofit Professionals

Beth Kanter

Note from Beth: At last year’s Nonprofit Technology Conference, I was lucky enough to join a “birds of a feather” lunch table. The topic was bullet journaling and the table host was nonprofit tech colleague Ma’ayan Alexander.

Tools 90

JP Moery’s Association Playbook – Episode 178: Developing Association Sponsors as Thought Leaders Can Be a Win-Win

Moery Company

During his latest podcast, host JP Moery addresses a quick topic about association sponsorships. Over the last year or two, he’s begun to see more and more associations accept the idea of having sponsors pay for the opportunity to deliver content – thought leadership.

Association Brain Food Weekly: 2.1.19

Reid All About it

The weekly list of free educational events and resources for the association community… Learning is essential for professional growth. It’s why people join associations—to learn and to connect with others. So why isn’t learning included more often in the membership model?