November, 2015

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Does Your Association’s Structure Stifle Success?

Associations Now

A startup mentality can help an association generate new ideas. But success has less to do with “failing fast” than knowing how your organizational structure stands in your way. Silicon Valley is the last place you’d look for hard-core fans of challenging Irish playwrights, but in recent years a few lines by Samuel Beckett have become a cliché in the startup culture there : “Try again.

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Why Is Strategic Planning Repelling Association Boards?

SCD Group

“To dream big or dream small takes the same amount of energy. So, why not stretch a little bit?” – Carlos Brito, CEO of Anheuser-Busch InBev A potential client called asking if I could facilitate a “deep dive session” on how to grow the association. As we talked, I shared with him the “strategic intent process” I use with organizations seeking to envision their future and create steps to help them get there.

Proposal 296
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The Top 5 Qualities of Great Customer Service Relationships: A Technology Perspective

YourMembership

Quinn Brady, Vice President, Customer Success at YourMembership. Hello! Please allow me to introduce myself as the new Vice President of Customer Success at Yourmembership. It is my pleasure to make your virtual acquaintance. As this is a new role for me, our marketing team requested that I write a blog for you, which you will find below. Please enjoy.

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Wild Apricot Podcast Episode 8: The Future of Online Payments

Wild Apricot

In Part II of our Payment Processing Podcast Series, we speak with Tom Epplett, founder of iATS Payments, about the future of online payment systems: everything from Google Wallet, to KickStarter, to Bitcoin!

System 228
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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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A Lean Startup Conversation

Spark Consulting

Guillermo Ortiz de Zarate and I recently had the chance to sit down with Rick Rutherford of Yourmembership.com to talk in a little more detail about some of the ideas raised in our new whitepaper, Innovate the Lean Way. Our conversation touched on issues like: What failure really is – and isn’t – and why it shouldn’t scare us so much.

More Trending

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Bonus content – Event Garde e-news – December edition

Aaron Wolowiec

Aaron Wolowiec, founder and president, Event Garde. Q & A with Aaron Wolowiec, founder and president of Event Garde. Editor’s Note: In celebration of Event Garde’s four-year anniversary, this month’s Event Garde-ian of the Month is Aaron Wolowiec. Please take a few minutes to share your thoughts with us. As we go into 2016, we’d like to know what you think…how are we doing?

Content 143
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The Importance of Being Direct

Eric Lanke

I got some great advice from a colleague a few days ago. "You need to be more direct," she said. "People don't know what you want them to do unless you tell them." In theory, it seems obvious. If you expect a certain action or behavior out of someone who reports to you, you need to tell them what it is. How else are they going to know what your expectations are?

Resources 100
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Are you paying attention to what your members really want?

YourMembership

Checking our social media feeds has become a part of our everyday life, and it’s especially true for millennials. It is as habitual as brushing their teeth or buying a pumpkin spice latte. Yet in an age of ever-growing computing power, readers have more difficulty concentrating on content now than ever before. It’s unavoidable; we’re surrounded by technology!

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This is How One Organization Grew Membership by Over 300%

Wild Apricot

Is your membership growth as stagnant as a pond? Wouldn't you love a proven recipe for successful? In an interactive case study, we reveal the strategies of how one organization grew over 300%.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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Firing Volunteers: Rough but necessary

Mariner

In every volunteer training program I facilitate, we eventually get to the subject of what to do with difficult or under-performing volunteers. The solution is simple, the implementation is not. But yes, we have to fire volunteers.

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How to Create a Community Culture

Higher Logic

As I've blogged about before , I see social networking for businesses as encompassing four quadrants: public social media, social CRM to collect data, social software in the workplace (intranet) and externally facing social software (an open online community). As I detailed in that post, there are many opportunities for companies to leverage multiple social networking elements, especially through an online community.

How To 150
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The circle of [meetings] life: 4 steps to facilitate the most productive meeting ever

Aaron Wolowiec

Last month, I had the opportunity to present a session on meeting management (e.g., a staff meeting, a committee meeting or a board meeting) to a group of volunteer leaders. We started by viewing the following (hilarious!) YouTube video depicting every meeting ever. After debriefing the video, which included a discussion of many of the personalities/bad habits represented (e.g., The Time Nazi, Get Here When You Can Guy and The Negator), we launched into my four steps for facilitating the most pr

Products 141
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Toot Your Own Horn! 5 Ways to Promote Your Association

Portage Group

So many associations don’t do enough to toot their own horn. In my mind those that are successful at keeping their members in the loop so that they are crystal clear about the results the association is getting on their behalf is one of the most critical factors that separate the good from the awesome in the association world. Here are a few rules of thumb to consider when it comes to tooting your own horn: 1.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Maintaining Your Business Continuity in the Event of a Man-Made or Natural Disaster

Virtual

It’s 3 a.m. and you’re awakened by the sound of your cell phone ringing on your nightstand. Your first thought is always, “Something happened to the kids!” or “A family member is in trouble!” However, as you come back to your senses a bit and realize that it is probably work-related, nothing really prepares you for the person on the other end of the line telling you, “We have a business emergency!

Committee 100
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Free Expert Webinar: Leading Great Board Meetings

Wild Apricot

Board Meeting Expert, Dr. Richard Lent shows how you can revitalize your board meetings to be perfectly productive, super structured, and extremely engaging.

Products 235
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Yellow Lights Really Do Mean Caution

Eric Lanke

A couple of weeks ago I was talking about Action Plans , the third of three nested elements that make up our association's Operational Plan. I said that one of the questions I typically get asked about our Action Plans was: Who's in charge of these action plans? What happens when they are behind schedule or not progressing at all? Who do you hold accountable?

Resources 100
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Growth Hacking Your Community with Vanessa DiMauro

Higher Logic

The importance of the community builder within an organization has grown tremendously. Community builders are expected to be the shepherds, content creators, marketers and social media experts, help people advance their thinking, answer any tech questions and think up new features – sometimes all in the same day. Studies show that these “knowledge workers” have a burn out rate that’s 40 times higher than most other white collar professionals.

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Five Tech Tools that Every Association Needs to Be a Leader in Their Industry

Socious

Over the past decade technology has changed at lightning speed. Systems are more intuitive and user friendly than ever before, as sites like Slack and Twitter continue to garner mass use with simplicity. Innovative association professionals understand the importance of keeping an eye on technology because ultimately it is a cost-effective way to streamline daily operations and keep members engaged.

Tools 190
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Ideas for Turning on the Lightbulb in Your Association

Portage Group

"Everyone has great ideas. The problem for most people is realizing that even the most silly or outrageous idea they come up with could in fact work. Generating ideas—-useful ideas-—is a skill, and, like any other skill, it can be learned. The more you practice, the easier it will be to come up with ideas whenever you need them." https://salesandmarketing.com/article/20-ways-generate-ideas-will-boost-your-business 1.

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Looking for Your Best Social Media Stories!

KiKi L'Italien's Acronym Soup

I am thrilled! I just signed a contract to start writing regular articles for a popular blog in the events industry in 2016. My posts are primarily going to cover stories about social media for associations, which is a natural area for me to write about and share. I'm thinking many of my articles will end up being a combination of: Interviews Case studies Tips and tools Advice Although I think I come across great stories like this fairly regularly, I can't write about my clients only and I will

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Leading Great Board Meetings: How to Structure Yours for Success

Wild Apricot

Board Meeting Expert, Dr. Richard Lent shows how you can revitalize your board meetings to be perfectly productive, super structured, and extremely engaging.

How To 175
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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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A look back at 2015

Aaron Wolowiec

From left to right: Jenny Hill, Aaron Wolowiec and Cally Hill. As Thanksgiving approaches, it’s time for us at Event Garde to reflect on the many things for which we’re thankful. From education to content creation, we’ve had a successful year and have experienced tremendous growth. And we owe much of that to you. Thank you for trusting us to help you learn, network and transfer differently.

Michigan 164
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Automation Rules for Beginners

Higher Logic

Automation rules are crucial for community managers -they alleviate daily or repetitive tasks while encouraging member behavior you want to see. If you're lucky enough to have a community platform that supports automation rules - congrats! When you’re starting out, it can be difficult to know where to begin and scary to let go of the reins. There are so many different directions to take - what are the basic ones everyone should know?

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How to Manage Your Online Community Without a Full-Time Community Manager

Socious

In an ideal world, every online community would have a perfectly suited team of community managers working full-time to make the community awesome. Unfortunately, the reality of business needs and priorities often means that communities have to prove their value before upper management will commit to a full-time employee for them. This common situation, in turn, makes it difficult to really focus the time and effort that’s needed to get value out of a community.

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All Committees Are Not Created Equal

Eric Lanke

Got into a friendly argument with a colleague about last week's post , where I revisited an idea that I've discussed before : that program committees should report to an association's Chief Staff Executive, or CEO, and not its Board of Directors. His take? Absolutely not. Never. Committees must always been created by and report directly to the Board.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!