September, 2015

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Need More Revenue? Are You Generating Enough From Non-Dues?

Wild Apricot

Are you maximizing your potential for supplier non-dues revenue? Here are details of a new article by Bob Jonas – Non-dues Revenue: The Basics – available in our Knowledge Hub.

Revenue 216
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I’ve Looked at RFPs from Both Sides Now – Part 2

Spark Consulting

Reposting this (slightly edited) Thanks for Playing classic, because this topic has come up recently on ASAE’s Collaborate online community. Clients aren’t the only ones who could use some advice to make the Request for Proposal (RFP) process go more smoothly. Over the years, I’ve seen plenty of good, bad, and ugly in vendor responses, too. To that end….

Proposal 203
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Where Do You Fit in the On-Demand Economy?

YourMembership

Do you need groceries and have them delivered in an hour? No problem, InstaCart can help you. Amazon purchase delivered same day? It’s available. HBO Go, Netflix, Zappos, Lynda.com and Uber – all great examples of companies building their success on providing products and services to their customers through an “on demand” business model. The On-Demand Economy is defined as the economic activity created by digital marketplaces that fulfill consumer demand via immediate access to and convenient pr

Sample 150
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Meet Your Community Manger: Calista Rollogas

Higher Logic

Ever wonder who the people behind the curtain are here at Higher Logic? We're introducing you to our three community managers. They’ll talk about why they love community management, helpful resources to use and weigh in on the dog versus cat debate (as you can see, this is serious stuff…). In this second installment, we’re introducing another community manager, Calista Rollogas.

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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How to Write Emails Your Association Members will Open

Socious

There are a lot of mediums available when it comes to engaging your customers or members—social media, your online community , email, etc. Each serves its own purpose and comes with its own set of best practices advantages and disadvantages. Email is a marketing channel that has shifted in usage and popularity over time, making it increasingly harder to capture the attention of your members.

How To 219

More Trending

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September 2015 Update: Your Feedback Informs Everything We Do

Wild Apricot

We’re always collecting your feedback from a variety of sources to inform the direction Wild Apricot takes. This month sees us taking our commitment to collecting feedback to new heights. We've implemented software usability testing that allows select users to test out upcoming features before they are released!

Software 211
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I’ve Looked at RFPs from Both Sides Now

Spark Consulting

Reposting this (slightly edited) Thanks for Playing classic, because this topic has come up recently on ASAE’s Collaborate online community. In 18+ years in association management, I’ve been on both sides of the Request For Proposal process more times than I can count. My very first Big Task at my very first association Real Job way back in 1997 was to complete an association management software system selection.

Proposal 240
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Goals Define How Much You'll Move the Needle

Eric Lanke

Two weeks ago I provided an example of an Operational Plan, the new term I've introduced in my association to describe a document owned by me and my staff. Comprised of three distinct elements, each one nesting in the one that precedes it, our Operational Plan describes how the association will go about achieving the success metrics identified by our Board of Directors.

Examples 100
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The Top 5 Ways Integration Will Make Your Community Job Easier

Higher Logic

Hi—my name is Jenny and I have doubted the power of using data in communities. Before you judge and shame me, let me explain how I overcame this doubt. I was a community manager for an organization that had some difficulty getting our community off the ground (something you can guarantee I'll write a lot about). With a lot of competing use cases and moving parts both internally and externally, we came to many impasses that ultimately would delay our launch.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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Spinach and Standards: Much in Common

Virtual

My neighbor is a spinach farmer. Because his work is so much different than mine, I ask him about it whenever I can. What I’ve learned most through our conversations is that in farming, timing is everything. This past week is a great example of that. Ordinarily my neighbor would have seeded for his spring crop last week, to ensure that the seedlings would mature enough to survive the first frost.

Committee 142
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Cool app! Now what?

Aaron Wolowiec

It seems there’s an app for everything, right? Meeting and event professionals are raving about event apps, which allow everything from registration to hotel check-in to real-time social media conversation. But if no one knows about an app, it’s worthless. The trick, according to Results at Hand, is to promote it. Results at Hand just released “ 5 Steps to Successfully Launch an Event App ,” an infographic with tips for gaining loyal app lovers.

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Wild Apricot Podcast Episode 6: Get it done in one hour a day

Wild Apricot

Do you ever feel like there is not enough time to “get it all done”? What if we told you that you everything important could be done in.just one hour a day! Check out this podcast interview with productivity expert Ari Meisel and discover how you can Optimize, Automate and Outsource everything in your life - including your health!

Products 255
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The Future State of Associations

Potomac Core

In his book “Pour Your Heart Into It: How Starbucks Built a Company One Cup at a Time” Howard Schultz, Starbucks President & CEO says “Vision is what they call it when others can’t see what you see.” In a slow domestic growth and a global uncertain economy, how will the future state of associations be defined? Disruption. Demographics, global political and economic changes and challenges, massive industry consolidation, the gig economy, driverless cars , as well as jobs (and industries) bei

eBook 133
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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Your Moment in the Spotlight

Eric Lanke

You can spend all day, maybe all week, getting ready for your moment in the spotlight. That time when the attention of a crowd turns to you and you have a small window to make a big impact. Waiting for that moment to arrive creates anxiety. And if you let that anxiety show when your moment comes, you’ll waste it. People won't hear your message, they'll only hear your anxiety.

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Meet Your Community Manager: Lindsay Starke

Higher Logic

Ever wonder who the people behind the curtain are here at Higher Logic? We're introducing you to our three community managers. They’ll talk about why they love community management, helpful resources to use and weigh in on the dog versus cat debate (as you can see, this is serious stuff…). In this third installment, we’re introducing our final community manager, Lindsay Starke.

America 194
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Volunteer Management: 12 Volunteer Opportunities for Members in Your Online Community

Socious

A major issue for associations everywhere is the acquisition of volunteers. It is not uncommon for an association’s organizational structure to have volunteers that outnumber the staff. Typically, one staff member is doing the job of three, so finding volunteers is critical to their sanity. Convincing someone to volunteer time out of their over-scheduled life is no simple task.

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Making friends…not just a sale

Aaron Wolowiec

Event/meeting planners: Remember the days of paper RFPs? Well, some of you may still be doing those…but technology has revolutionized the meetings industry – on both sides. According to a new Social Tables report , technological advances and social media have changed the way hotel sales teams network with meeting planners. “With most people now familiar with a wide range of devices, software and apps, this is spurring a rise in ‘social selling,’ where hotel sales teams are often building relatio

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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1-On-1 With Catherine Wygant Fossett: Bringing Value to Your Members

Wild Apricot

In this 1-On-1 interview, we spoke with Catherine Wygant Fossett, Executive Director of the Institute for Family-Owned Business. Catherine revealed that creating member value is one of her top priorities. One of the ways she does this is by building connections between members, which she says, “can be priceless”.

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Data Driven Innovation

Potomac Core

Are economic tides shifting again? According to the Conference Board , corporate profitability may face headwinds resulting from higher costs as “the business cycle matures.” They also suggest that “America’s strength in technological progress needs to help accelerate productivity.” If member companies introduce more innovation to drive more profitability, is your association positioned to respond with equal or greater amounts of innovative solutions?

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An Example of an Operational Plan

Eric Lanke

Two weeks ago, I wrote about the essential elements of an Operational Plan, the new term I've introduced in my association to describe a document owned by me and my staff that defines how the association will go about achieving the success metrics identified by our Board of Directors. It is made up of the following four elements. Our: 1. SUCCESS INDICATORS, the directional metrics of success determined by our Board, from which we identify our 2.

Examples 100
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Speed and Trust - Why Millennials Need Both

Higher Logic

There is a big problem brewing on the horizon for many organizations. Based on our research, the Millennial generation is coming into the workforce expecting something that most, especially associations, are truly bad at: speed. The Millennial generation expects things to be fast. You can call them “entitled” for wanting that if you like, but it’s a simple fact that the pace of the world increased dramatically as they were growing up.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Getting Serious About Authenticity

Jamie Notter

It is with some sadness that I acknowledge that "authenticity" is a buzzword. If you google " authenticity at work ," you'll find that most of the posts on the first page are offering the COUNTER-point--that authenticity isn't as cool as you thought it was. You know you've achieved buzzword status when the counter culture is the status quo. Even Jeffrey Pfeffer's new book (and I highly respect Pfeffer) says, apparently , that authenticity is a mistake for leaders.

Video 139
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Millennial-friendly meetings: Bring on the couches and big screens

Aaron Wolowiec

Google images of millennials and you’ll find young professionals connected to their smart phones and tablets. You might also find images of colorful workplaces and nontraditional desks. Maybe even a collaborative thinking space. Much to Baby Boomers’ chagrin, it’s a different world, especially since Gen Y now comprises the majority of the workforce.

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Free Expert Webinar: Learn Google Analytics to Improve Your Website & Attract More Members

Wild Apricot

Our next Expert Webinar will focus on two basic techniques with Google Analytics that will help you understand what is working and what is not with your Wild Apricot website, so you can sign up more members, raise more money and reach more people.

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Should You Tell Your Website Vendor Your Budget?

Vanguard Tech

As a technology provider for associations for over 15 years, we've seen quite a few RFPs in our day. Some written well, some not so much. Some with a very clearly articulated purpose, some rambling with little sense of what they are really asking for. And to be honest, these things are not deal-breakers by any stretch. What is a huge help, however, in the RFP process is to know what your budget is for the website redesign project you're requesting.

Price 87
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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!