Sat.Sep 02, 2017 - Fri.Sep 08, 2017

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How to Deal with Difficult People in Your Meetings

Wild Apricot

If you’re dealing with a difficult person in your organization, here’s a system to identify the cause behind the difficulty, and how to turn these people into productive team members in your meetings.

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Association Brain Food Weekly: 9.8.17

Reid All About it

The weekly list of free webinars and events for the association community… “Discomfort is the price of admission to a meaningful life.” It sure is. I heard these wise words from Susan David on an episode of The Good Life Project podcast. She’s the author of Emotional Agility: Get Unstuck, Embrace Change, and Thrive in Work and Life which I managed to snag for $1.99 a while back thanks to an alert from BookBub.

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Your Online Community is Biased—Three UX Tips to Engage Everyone

Higher Logic

It’s time you face the facts—your online community is biased. Customers bring their own bias when they engage on the platform and community professionals build in bias as they create the space and social norms. Biases are there, baked into your community from all sides—there’s no getting around it. Biases aren’t always bad. In fact, community builders often work to create certain biases that encourage behavior they want to see in the community.

Tips 166
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Your Association Members & Customers Have an Ear for Podcasts

WBT Systems

Publicists are telling their clients, “Get a podcast.” Podcasting is the new talk radio, the new advertising, and the new book tour. It’s time your association gets a podcast too. By adding podcasts to your online learning curriculum and communication strategy, you will attract the attention and loyalty of members, customers, and prospects, while enhancing the impact of your educational content.

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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Customer Interview: Before and After Accounts Payable Automation with Bill Gilbert

AvidXchange: Association Management

AvidXchange wants to make sure that you not only survive – but thrive – during your year-end closing process. That’s why we’ve organized a panel of financial thought-leaders and AvidXchange customers to share their personal best practices for a successful year-end closing. This live event, Tips & Tricks to Prepare for Year-End Close , will take place on September 21 at our new corporate campus located at the AvidXchange Music Factory.

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Board Selection Quiz

Eric Lanke

Another association has invited me to speak at their Annual Leadership Conference on the subject of high-functioning association Boards. A handful of these opportunities have come my way since I started blogging, and I frankly relish them. They are much more than a chance for me to showcase my expertise, they do a great deal to help me frame and process my thinking on the subjects I blog about.

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Helpful Tips for Selling Association Memberships

GrowthZone

Hate selling memberships? You’re just human. Whether it’s membership renewals, event sponsorship, or convincing people to serve on the board, people in the chamber world are always selling. And for most people, selling is just plain uncomfortable. Check out these tactics on how to talk with people about your association : Consider this: If you don’t like to sell, you’re perfect for the job.

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5 Ways Great Associations Become Great

Smooth The Path

What makes an association great in the eyes of members? Members say, Transactions work like I expect them to. The website looks good and is easily searchable. The online community is easy to use. My badge is ready and correct. Registering is easy. Purchasing is fast. The value of my membership is bigger than the cost of my money and time. The value of my membership is apparent.

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Don’t Add to Your Members’ Email Fatigue

Associations Now

Your members are inundated with email every day. When you know and cater to their habits and preferences, you make it far more likely that your next email will be received, opened, and read. Here are the important takeaways from two new reports on the email marketing landscape. Do you suffer from email fatigue? According to a new survey, nearly three-quarters of us admit to feeling overwhelmed by the number and frequency of messages in our inbox.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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How We Jumped into the Design Thinking Deep-End

Association Success

And how it manifested in our strategic plan. There is no roadmap for implementing Design Thinking into your strategic plan. Indeed, given that to employ Design Thinking is to trade in any assumptions, anticipations or plans for an empathetic, interactive process, it wouldn’t make sense to have a thorough and systematic guide. I was brought into my association, Healthcare Financial Management Association (HFMA), to support the development of our corporate strategy.

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The Secret to Recruiting Association Volunteers

GrowthZone

You need volunteers to keep your association humming. Recruiting them can be tough. Retaining them can be even tougher. But if you unlock the secret to the psychology behind volunteering, you’ll have the formula that works. Get the rest of the secrets for recruiting and retaining volunteers: Download the Association Success Kit. It’s important to recognize and address the reasons people don’t volunteer: • “I don’t have the time.”. • “I’m doing things with my family.”. • “I have a full-time job.”

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The Competition is Out to Get Associations

Smooth The Path

Who is your competition? That is a deceptively complex question because: Not only are competitive associations your competition, but for-profit companies are now your competition too. Not only are industry suppliers your competition, but consultants might now be your competition too. Not only might industry consultants be your competition, but your members might be your competition too.

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BoardSource: Nonprofit Board Diversity Hasn’t Improved in Decades

Associations Now

A new report says that more than 80 percent of nonprofit board members are white, a number that looks remarkably similar to the group’s findings from a 1994 index survey. It’s time for words to be backed up by action to improve board diversity, according to BoardSource’s CEO. When it comes to board diversity, things aren’t getting worse, but they’re definitely not getting better.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Surge Images for Speakers and Partners

Association Success

The images below can be used to update your Twitter and Facebook pages, and to send out alongside your social media posts. Speakers will also be sent, via email, a custom image detailing your session information to post and disseminate as you wish. ​Twitter Cover. Facebook Cover. Email Image. AssociationSuccess.org logo.

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Mindful News Consumption Tips for Nonprofit Professionals

Beth Kanter

This week I was honored to teach a Happy Healthy Nonprofit Workshop at the 1440 Multiversity Nonprofit Service Week. This beautiful retreat center is located in the Santa Cruz Mountains and offers professional development on a wide range of leadership, wellness, and other topics. This past week they opened up the campus to nonprofits and I was lucky enough to be part of the faculty to teach a workshop.

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10 Ways to Use AMS Software Data to Increase Member Engagement

Aptify

Is bottom-line revenue top of mind for your association?

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Tech Groups’ Solution to Growing Employment Needs: Hiring More Vets

Associations Now

Both CompTIA and the Consumer Technology Association have taken steps in recent weeks to encourage more veterans to pursue technology as a career option—CTA with a new executive hire and CompTIA with a new collaboration. The path forward for the technology industry in 2017 appears to involve encouraging vets to join the sector in a big way. This week, the Consumer Technology Association announced that it would hire Jennifer Taylor as its vice president of U.S. jobs, with a goal of pushing vetera

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Are You Feeling Flawsome?

Association Success

On failure - and why to celebrate it. “If we were studying for a spelling bee”, said Erik Qualman, “we wouldn’t review easy words. We’d test ourselves with more difficult spellings”. Not to challenge ourselves before the competition would be considered a reckless and inefficient way to prepare to step onto the stage. In fact, a training process that isn’t full of mistakes and stumbles is one that remains comfortable, sedentary, and ultimately hinders progress.

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Make a Leap on Behalf of Your Association

CommPartners

By Mary Byers, CAE, CSP I’m intrigued by the associations who are doing big things. It may be something internally to secure the health of the organization itself, something on behalf of members, or something for the greater good of the world. If you’re interested in making a leap on behalf of your organization, here’s […].

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What is mindfulness, anyway?

Holly Duckworth

Mindful Monday: What is mindfulness, anyway? As we go back to our desk from the summer holiday I want to take this opportunity to formally invite you to work mindfully. Leave the belief that stress makes you a success behind. So what is mindfulness? Mindfulness is the practice of becoming awake and aware in the present moment. It is more than meditation and breathing.

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How an IT Executive Deftly Handled Public Criticism

Associations Now

The person in charge of the NYPD’s tech decisions found one of her biggest moves publicly mocked. Why it was mocked, and how she responded, highlight some basic truths about enterprise tech leadership. Last week, the NYPD’s deputy commissioner of information technology found herself in an interesting place: in the crosshairs of media criticism of her decisions.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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The Future of Online Communities: Knowledge Pills, VR Networking and AI Bots

Association Success

The find of future talk that will blow your mind. Since I moved to DC, I’ve had a lot more time to ponder and listen to podcasts as I wait in traffic on my way to/from work. While all that waiting can be torturous sometimes (every day I see someone locked in the glass box of their car like an angry mime, beating the steering wheel and screaming silently) I’ve tried to fill that space with TED Talks and Hidden Brain.

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Top 11 Productivity Apps for Membership Managers

Higher Logic

Happy belated Labor Day! While you enjoy the last of your summer and get back into the swing of things on the work front, we thought we'd greet you with a few recommendations on tool s that will help you get out in front of your deadlines and be more productive. Here is a list of the top free (or nearly so) productivity apps for membership managers.

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Associations Respond to Hurricane Harvey

Spark Consulting

In case you missed it, ASAE’s Collaborate forum (member login required) has recently been hosting a robust discussion of how associations are helping their members and the local community in Houston and southwest Louisiana respond to Hurricane Harvey. With Houston and Louisiana still drying – and digging – out and Hurricane Irma about to strike Florida, I wanted to summarize some good practices that have emerged.

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Online Community Helps Lupus Patients Find Social Support

Associations Now

The Lupus Foundation of America recently launched an online community where patients and caregivers can share resources, experiences, and insight. In an effort to provide a welcoming space for lupus patients and their loved ones, the Lupus Foundation of America and Inspire recently created a free online community called LupusConnect. Launched on August 29, LupusConnect allows patients and caregivers to share their experiences and discover ways others are coping with the disease.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!