Sat.Feb 12, 2022 - Fri.Feb 18, 2022

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Good Culture Makes Good Sense

.orgSource

Smiley or sad—which describes your culture? Some people work on a dream team. Others are ready to be a statistic in the Great Resignation. What makes the difference? If your answer was people, go to the head of the class. When I want to explore interpersonal dynamics in the workplace, I look to.orgSource consultant […]. The post Good Culture Makes Good Sense appeared first on.orgSource.

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Revenue-Generating Solutions for 5 Essential Member Needs

Membersuite

The importance of revenue diversification was made painfully obvious during the pandemic. Associations that relied too heavily on one revenue source, like the annual meeting or membership dues, had a tough time. Without readily available funds to invest in new programs, they couldn’t meet new member needs. Instead, many of them had to lay off staff and suspend programs.

Revenue 135
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How to Write The Best Thank-You Letter for Donations + Three Templates and Samples

Wild Apricot

You’ve worked hard to bring in those donations, but does the work stop there? Absolutely not. In fact, in a lot of ways it’s just starting. When a donor makes a gift to your organization — especially if it’s their first one.

Sample 472
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Engage Members with the Perfect Automated Drip Campaign

Higher Logic

The post Engage Members with the Perfect Automated Drip Campaign appeared first on Higher Logic. Drip, drip, drip…this would be annoying if it was a faucet, but when it comes to email marketing, it’s a smart strategy. The post Engage Members with the Perfect Automated Drip Campaign appeared first on Higher Logic.

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Ultimate Guide to Monetizing Association Member Education

Unlock More Profit and Smarter Packaging for Member Learning Every decision that goes into your learning monetization strategy matters for your association’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Learning Science Made Easy: Fast & Furious Instructional Design with SAM

WBT Systems

It doesn’t take long for anyone working in professional development to hear about ADDIE and SAM. Who are these uppercase people? You quickly learn they’re not people but acronyms for instructional design models.

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How to Make Analytics a Priority – Finally!

Association Analytics

It’s a new year with a new start. You probably have a long list of great things you want to accomplish this year…including making analytics a priority. We can help you move analytics to the top of the list by giving you tips to build a business case and how to articulate it to others. This may seem like a daunting task, but it’s easier than you think.

How To 169
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ISO 27001 Certification: Spot the Real Thing

Higher Logic

The post ISO 27001 Certification: Spot the Real Thing appeared first on Higher Logic. In SaaS, ISO 27001 certification (International Organization for Standardization) is paramount. Here at Higher Logic, security measures are a component of our day-to-day tasks and span everything we do. Our ISO 27001 Certification is something. The post ISO 27001 Certification: Spot the Real Thing appeared first on Higher Logic.

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HOA Management Group, AP Manager Both Grow Using Automation

AvidXchange: Association Management

For years, accounts payable (AP) automation wasn’t a consideration for Agynbyte LLC , a leading community association management company based in Bellevue, Washington. The AP department was happy with its in-house practices, and the company was enjoying steady growth. Then, Agynbyte acquired a local condominium management company with 25 associations leveraging AvidStrongroom from AvidXchange.

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Strategies for driving non-dues revenue for your association

Nimble AMS

Taking a strategic approach to driving non-dues revenue might seem challenging. But it doesn’t have to be. . Read on for proven techniques and technolog ies that will help you boost your non-dues revenue in no time. . Driving non-dues revenue is critically important to your association’s long-term success. It helps smooth out the bumps in the financial road. .

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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7 Design Considerations for Your Conference Hub

Velvet Chainsaw

The Promenade, a hub experience at PCMA’s Convening Leaders 2022, in Las Vegas. High-tech user conferences like Dreamforce and Microsoft Ignite have been designing innovative hub spaces to engage and nurture their top customers for years. While some of the elements in these areas can be costly to implement, they don’t have to break the budget.

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Best Practices for Linking Your AMS and Community Platform

Higher Logic

The post Best Practices for Linking Your AMS and Community Platform appeared first on Higher Logic. Providing your members with a community platform is a great way to create more value for your membership, but there are some tips and tricks you should know before you get started. The post Best Practices for Linking Your AMS and Community Platform appeared first on Higher Logic.

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It’s Not a Great Resignation—It’s the Evolution of Work

PROPEL

Yes, millions of people have been quitting their jobs, thus there is logic in calling in the “Great Resignation,” but it startles me that we’re not noticing how incredibly employer-centric that term is. All the employers notice are the resignations, that they “lost” some of their resources. Well, there’s another name for those resources, and it’s “human beings.” And you’re not “losing” them.

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10 reasons Nimble AMS clients love Person Accounts

Nimble AMS

The data model used by your association management software (AMS) matters. . As Nimble AMS celebrates its 10 th birthday (and 30 th product release!), take a look at these 10 reasons Nimble AMS clients love the Person Accounts data model. If you use (or you’re thinking about moving to) an association management software (AMS) system built on the Salesforce platform, there’s something you should know: You have a choice of data models, and the Person Accounts data model is ideal for associa

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Leadership Might be Prime for Another Big Evolution

Smooth The Path

Is climbing a telephone pole in a snowstorm a better job than being the United States President? There was once a time when I thought that the role of the President was a super exciting, rewarding, and maybe even fun job. No longer. It seems downright scary. Scarier than most of the jobs I can think of, but this probably wasn’t always the case.

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Deliverability Manners With Amanda – Don’t Neg Your Audience

Higher Logic

The post Deliverability Manners With Amanda – Don’t Neg Your Audience appeared first on Higher Logic. Negging is so 2000s. The post Deliverability Manners With Amanda – Don’t Neg Your Audience appeared first on Higher Logic.

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Start Your Culture Education

PROPEL

There is one thing I talk about in almost every one of my keynotes on culture: I’ve always been frustrated by the way “culture” is characterized as something hard to define or understand, that it’s too squishy or too complex. Sure, there is some complexity and squishiness, but culture is, in fact, a piece of the work world that everyone can understand, observe, and change in order to improve.

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Earning potential: New report details community management pay and benefits

Ungrated

Despite the economic downturn caused by the COVID-19 pandemic, community association management remains in high demand, with the Bureau of Labor Statistics projecting a 3% growth in the profession through 2030. Job stability, career progression , and tremendous earning potential are frequently cited as the main benefits offered by community management.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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Saying Sorry is One Option

Smooth The Path

By conducting experiments, an economist for Uber found that the company was losing millions of dollars needlessly. Professor John List says that Uber customers who had a bad ride tended to spend far less in the future than customers that have good rides. It is perhaps not all that surprising that unhappy customers might use the service less or switch to Lyft, but Uber now has quantitative proof.

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COVID Impacting Your Home Finances? You May Qualify for Help.

AMG

COVID-19 was a one-two punch for a lot of us, not only putting health at risk, but also homes. As an educator of community association volunteer boards*, it’s an important part of my job to share news that makes a difference to homeowners and associations. And I have good news that will have an enormous impact on our friends and neighbors. The State of North Carolina has recently won approval of its Homeowners Assistance Fund from the federal government, a part of President Biden’s 2021 American

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Using smart tech to reimagine nonprofit work

Beth Kanter

AI and other smart tech can make work culture more human, but only if you know how the tech works and focus on using it to do what it does best (answer rote questions online) and allow people to do what we do best (e.g. strengthen relationships, tell stories, empathize with others.). Here is an article on the Candid blog that I wrote with the brilliant Allison Fine on how to use smart tech to create more work-life balance for all.

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Measuring customer service

Effective Database

Measuring customer service When I work with clients on AMS selection, one question that often comes up is: "How good is the software company's customer service?" "Customer service" means different things to different people. For example, here are the customer service complaints I most commonly hear: "They won't let me talk to a human.

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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!

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Association Brain Food Weekly: 2.18.22

Reid All About it

The weekly list of free educational events and resources for the association community…. Marketing maturity assessment. Mighty Citizen launched The Mighty GPS , a 10-minute self-assessment to measure your association’s marketing maturity. Your maturity score tells you the degree to which your organization is effectively using research, branding, marketing, UX design and content, technology, and your team to achieve business goals.

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The Top 8 Ways a Property Management Company Will Make Your Life Easier

AMG

Property management companies can be a big help no matter what type of community you live in. Condominium associations, townhome HOAs, homeowner associations , life style communities , lake management, and office or retail spaces could all use property management. Property management companies work with your Board to manage the day-to-day running of the community.

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Subscriber Welcome Calls That Improve Retention

Robert Skrob

What does an effective new member welcome phone call look like, and does it really improve retention? So, if you’d like to improve retention, and you’re open to experiencing the benefits of effective phone calls to new subscribers, they need as much thought, strategy and careful crafting as everything else in your business. When done well, these calls can turn.

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How to Build a Winning Advocacy Strategy

Beekeeper Group

The post How to Build a Winning Advocacy Strategy appeared first on Beekeeper Group.

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Here’s a Powerful Marketing Tool Designed for Associations

Show the Benefits of Membership to Your Toughest Prospects. Download this FREE infographic from GrowthZone AMS, Why Join an Association, and start using it as your go-to recruitment and retention marketing tool. Post it on your website. Use it in sales presentations. Or use it as inspiration to create your own version. Infographics have power. They're a quick read.