Sat.Nov 10, 2012 - Fri.Nov 16, 2012

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Proceed Until Apprehended – Friday Fix

YourMembership

Categories: Membership Management , Social Media and Business Trends Tags: Friday Fix , innovation , member organizations Proceed until apprehended — one of my favorite lines from our recent webinar with Jamie Notter. (If you missed it, you can must view it.) As Jamie explained, this phrase is a little softer version of “Act now, apologize later.” Many member organizations are structured with appropriate sign-offs and an adherence to protocol.

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Can Moving to the Cloud Impact Member Engagement?

Wild Apricot

Can moving to the cloud improve member engagement? We look at how it can help with website updating, minutes sharing and improved database efficiency.

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Always the Last to Know: Speek

Thanks For Playing

Do you ever do conference calls? (duh - of course you do) Do you get tired of playing "who has the 800 number?" with the other participants? (don't we all?) Have you tried Speek yet? It's a FREE service that is web/VoIP based - but you can use a regular phone to participate - and allows you to create a personalized link you can share to conduct a conference call anywhere, any time.

Course 188
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Thank You

Association Leaders

“Thank you” are two of the most powerful words in any language. Saying ‘thank you’ shows respect to a person and acknowledges them for a job well done. To great leaders, saying ‘thank you’ is natural – especially in their personal lives. They thank people for holding doors, for delivering packages, for providing a lending hand – even for saying ‘thank you’ Great business leaders also frequently say ‘thank you’ in their busi

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Ultimate Guide to Monetizing Association Member Education

Unlock More Profit and Smarter Packaging for Member Learning Every decision that goes into your learning monetization strategy matters for your association’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Killing The Silo System

YourMembership

Categories: Social Media and Business Trends Tags: innovation , jamie notter , open , transparency Silos (in organizations, not on farms) allow for departmental knowledge and expertise. They create a go-to mentality within organizations; if you need X – you know where to go. There is a certain sense of pride that emanates from creating a knowledge silo and if you believe knowledge is power, your department gains a strangle hold [.] ( Read more. ) The post Killing The Silo System appeared f

System 209

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"That Sounds Risky."

Thanks For Playing

Back in June, Leslie White ( Croydon Consulting ) and I presented a session for ASAE's Finance and Business Operations Conference (FHRBOC). It was a simulation on risk management. We had assumed, given that it was a room full of accountants, that everyone would a common understanding of, and language around, risk. Boy, were we wrong. And it got us thinking: when senior teams are trying to make decisions together, do they suffer from the same problem?

Team 163
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Mindfully Building Association Networks

Association Subculture

I ran across the latest mini-film by Tiffany Shlain and am (once again) blown away by her. Here is the video link for those who can't see the embed - BRAIN Power: From Neurons to Networks. Here is a link to the post she wrote on HBR - How the Internet is Shaping our "Global Brain.". I think it's valuable for us to take a step back every once in a while and look at the wider picture.

Discount 148
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What Leadership Looks Like in Human Organizations

Jamie Notter

In nearly every presentation I give about Humanize , a question comes up about whether or not these changes I’m talking about need to start from the top. I certainly see the value of a “sponsor” at the executive level, but as I’ve said previously , I don’t want to let people off the hook by telling them they need to wait until the senior leadership “gets it.” Proceed until apprehended is our motto.

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If You Build It - Will They Come?

Wild Apricot

Here are some tips and ideas for keeping members engaged on your website.

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Friday Top 5

Thanks For Playing

It's the second of my Month of Thankfulness posts. Having just been through a fairly contentious election, I thought today might be a good time for a Friday Top 5 focused on what I'm thankful for as a citizen of the United States. I'm thankful that I live in a representative democracy, where many brave, passionate people, like the suffragettes and the civil rights marchers, have fought to make sure every person's vote counts.

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Member Engagement Solution #9: Discourage Non-Performance by Rewarding Performance

Eric Lanke

image source I've mentioned previously that I'm leading another innovation effort for WSAE, something we're calling an Innovation Circle. Ours is focused on member engagement, and you can get an overview of what it is and what we're trying to achieve with it here. I've previously posted on some of the member engagement issues people in the Circle are wrestling with.

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Beware of Commoditizing Customers or Members

Idea Architects

I am serving as emcee/learning weaver for a major convention in Las Vegas this week, a role that gives me the opportunity to engage with each of the general session presenters. Yesterday, John Moore of Brand Autopsy shared this slide in his presentation The Bigness of Smallness. It featured the above quote from the always insightful Hugh MacLeod of Gaping Void.

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Book Review: Solving Tough Problems

Jamie Notter

Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities. by Adam Kahane (Berrett-Keohler, 2004). Adam Kahane was one of several incredibly smart and now famous people who worked for Royal Dutch Shell and developed the process known as “scenario planning” (or, alternatively, “scenario thinking”). I met him back in the 1990s when the organization I was working for brought him in to try and do some scenario work with Greek and Turkish Cypriots in an effort to make a br

Review 87
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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Help Us Decide

Thanks For Playing

Scott Oser ( Scott Oser Associates ), Dave Will ( Peach New Media ) and I are considering launching a webinar series. “BOR-ING. Everyone has a webinar series these days.” Ours is – we hope – going to be a little different. How? They’re going to be SHORT. They’re going to be FREE. They’re going to be about ALL KINDS OF TOPICS in association management.

Library 150
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The 4 myths about DELP

Association Advocacy Chick

One of my passions in life is ASAE’s Diversity Executive Leadership Program otherwise known as DELP. I’ve talked about DELP a number of times and have featured many of my fellow scholars in my blog posts. However, the program seems to still be a mystery for many people. That mystique has led to some misconceptions. Well, it’s time to clear the air about what DELP is and more importantly, what it’s not.

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Three More Reasons Why Your Conference Should Leverage Social Media

Velvet Chainsaw

Silos belong on farms, not your conference strategic plans. Unfortunately, most of us are familiar with the traditional company departmental silo model. As is your conference planning process! We work, live and breathe in silos on a daily basis. Social Media Streamlines Silos. So it is with social media. It is often compartmentalized into one departmental silo although it actually crosses all departments.

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5 Ways Causes Can Help Your Members and Your Association.

SCD Group

I’m an accidental cause marketing professional. It happened shortly after helping create the Christmas SPIRIT Foundation in 2005. FedEx approached us with a request to deliver the official Christmas Tree to the White House. We convinced them instead to help us deliver trees to military families in what is now known as Trees for Troops. Suddenly, I discovered I was managing a large, award-winning, national cause marketing program.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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From the Corner Office: Dr. Bob Hassmiller, NACAS

Association Adviser

November 2012 -- Leadership This month, the Corner Office spotlight shines on Dr. Bob Hassmiller, recently retired CEO of the National Association of College Auxiliary Services (NACAS).

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Why Your Nonprofit Should Be A Big Listener

Beth Kanter

Note from Beth: Last month during one of our book talks for “ Measuring the Networked Nonprofit: Using Data to Change the World , ” at TechSoup Global, Rachel Weidinger from Upwell came up to say hello. Rachel is a long-time “nptech” colleague who is now leading the team at Upwell who is trained to sift through the vast amounts of real-time online conversations and content online to support ocean conservation.

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How We Spend Our Time Online [Infographic]

Velvet Chainsaw

How do we spend our time online? Which sites do we visit the most? What are the most popular activities on the internet? This infographic by Go-Gulf gives us insights into the answers to those questions. Infographic by- GO-Gulf.com Dubai Web Design Company. Related Stories Now Proven! Using Twitter At Conferences Increases Attendee Engagement Millennials Favor Texting, Do Not Value Email Social Media Statistics For Fortune 500 Companies [Infographic].

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How do you know when it’s time to go? Lessons from association executives.

SCD Group

The CEO of a national association abruptly resigned his position. The speed created speculation that he was fired. When I met with him about his situation, he said, “I quit. The board hired an outside consultant and recommended the changes he recommended. It was a direction I did not support and I decided it was better to resign than try to implement what I didn’t support.

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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!

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Transparency

Plexus Consulting

By Steven Worth Transparency is the equivalent of Salk’s polio vaccine of the 1950s. It is the miracle cure for many serious and aggravating problems faced by managers of nonprofit and public service organizations. Having problems getting your volunteer leaders to meet their deadlines and in general to focus on what they promised to deliver? Develop publicly accessible dashboards showing progress against goals as identified by those who originally took responsibility for accomplishing them.

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Reflections from Social Good Brasil and a New Word: PhilanthroTeen!

Beth Kanter

I’ve just returned from keynoting the first Social Good Brazil conference that took place in Florianapolis, sometimes referred to the “Silicon Valley” of Brasil and where the nonprofit, social good, innovation, and technology community is leading the social change movement. Magic happens when social entrepreneurs, nonprofits leaders, technologists, and young people are brought together for a high energy, creative, and interactive event that exposes everyone to new ideas a

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How To Find Openly Licensed Educational Resources You Can Use [Infographic]

Velvet Chainsaw

Most of us turn to the internet when we are looking for resources to use for a presentation, report or article. The internet holds the key to so many robust resources. Yet how many of these resources can you legally use for free? How many of them can you adapt? That’s where Open Educational Resources (OER) can help. Here’s an infographic from the Center for Open Educational Resources and Language Learning (at the University of Texas at Austin) that can help.

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Associations Execs Share Comments on “How do you know when it is time to leave?”

SCD Group

Yesterday, I asked for comments and suggestions about my post “How Do You Know When It Is Time to Leave.”. Wow. Some great feedback that current CEOs should consider! Here are the comments I’ve received to date. It’s Your Career (from Michael L. Wyland of Sumption & Wyland): “Excellent discussion! Too many people, including executives, lose sight of the fact that they own and are responsible for their own careers.

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Here’s a Powerful Marketing Tool Designed for Associations

Show the Benefits of Membership to Your Toughest Prospects. Download this FREE infographic from GrowthZone AMS, Why Join an Association, and start using it as your go-to recruitment and retention marketing tool. Post it on your website. Use it in sales presentations. Or use it as inspiration to create your own version. Infographics have power. They're a quick read.