Sat.Oct 19, 2024 - Fri.Oct 25, 2024

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Club Leadership 101: Roles, Responsibilities and Best Practices

Wild Apricot

Learn about essential club leadership roles and their responsibilities, from president to treasurer and beyond. This guide helps club founders and members understand how to structure their leadership team for success.

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What Do Members Want?

Association Analytics

Members are the backbone of any association. Not a deep thought, not particularly revelatory, just something that is. This is the thought that should – and for the most part does – drive the actions, plan, and thoughts of what association professionals do in their day-to-day and their long-term planning. And yet, time and again, the biggest need, the most basic question that associations have is, what do members want?

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More Than Just Gatherings: Why Events Are the Lifeblood of Associations

Association Adviser

In the association world, events aren’t just scheduled activities—they are the pulse that drives engagement, growth, and innovation. As associations strive to offer value beyond membership dues, events provide the platform where community, learning, and networking collide in powerful ways. To understand the true impact of events, we need to look beyond the surface.

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The State of Digital Transformation in Associations (Survey Results) 

.orgSource

In a world where digital transformation is rapidly reshaping industries, associations are no exception. The adoption of advanced technologies like artificial intelligence (AI), machine learning, and data-driven decision-making is becoming critical for staying competitive and meeting the evolving needs of members. To better understand how associations are navigating this shift,orgSource ( www.orgsource.com ) conducted the 2024 Digital Trends Survey.

Survey 88
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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Creating Impactful Online Communities: Best Practices for Associations

GrowthZone

As we continue through 2024, the demand for authentic brand-to-consumer connections continues to grow. Online communities have emerged as powerful platforms for fostering these relationships, offering a space for engagement, feedback, and loyalty building. For brands looking to make a mark this year, understanding the nuances of creating and managing online communities is key.

More Trending

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People Don’t Resist Change—Cultures Do

PROPEL

Culture is the number one reason that major digital change fails (not individual resistance to change), and we are launching a project this fall called “CultureUpgrade” that will help organizations fix the specific elements of their culture that mess with digital change, including AI adoption, BEFORE the problems emerge.

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Creating member-centric experiences with empathy and innovation

The Association 100

On The A100 Podcast , Nathan Chamberlain, director of membership for the American Association of Nurse Anesthesiology, shares his expert insights into building member value through empathy-driven strategies and cutting-edge technology. Chamberlain discusses how AANA prioritizes fast, accurate member services and explores their innovative micro-credentialing program, designed to meet members’ evolving educational needs.

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Association Climate Action Coalition Launches Resource Library

Spark Consulting

The Association Climate Action Coalition , a Community of Practice of experienced association consultants, executives, and advisors who have convened to address one of the most pressing issues of our time, has just launched our new Resource Library. The library offers podcasts, webinars, white papers, articles, tools, news, and other resources related to the Anthropocene climate disruption; the ways it will affect associations’ internal operations, member-facing programs, products, and ser

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Boosting Member Retention: How to Keep Your Association Strong

SBI

Boosting Member Retention: How to Keep Your Association Strong By Michelle Moser, Director of Marketing and Communication Member retention is necessary for any successful association. While attracting new members is always important, keeping existing members engaged, satisfied, and committed to your organization is key to sustained growth and long-term success.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Association Brain Food: 10.25.24

Reid All About it

The weekly list of free educational events and resources for the association community… “Wild is the music of the autumnal winds amongst the faded woods.” —William Wordsworth Hurricane recovery. Association Executives of North Carolina has gathered resources for those who want to support the recovery efforts of people in western NC. Or, Love Asheville From Afar by shopping at online stores or contributing to fundraising efforts in Asheville.

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Advancing DEIA in scholarly publishing

The Association 100

In my role, I aim to embed diversity, equity, inclusion and accessibility into all facets of our publication’s ecosystem. DEIA is fundamentally core to our strategic plan. Through targeted initiatives like our name change policy, accessibility audits and the creation of our DEIA committee, we ensure these principles are at the forefront of everything we do.

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How to find the right price for your association’s products and services

Nimble AMS

When was the last time your organization created new pricing for a product or service? If it’s been a while, it might be time to revisit your prices. Choosing the right price for your association’s services can deliver powerful results. A 1% price improvement can lead to a 10% increase in profit. Read our blog to learn valuable tips and tricks to get the pricing right for your organization.

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Key Takeaways from Summer 2024 Industry Events

AMR Management Services

It’s no secret – I LOVE in-person events and conferences. It is what I’ve spent my life’s work building, after all, and if I didn’t believe in the power and get so much of them myself I wouldn’t be such an advocate for our industry! I had the pleasure of representing the AMR team at… The post Key Takeaways from Summer 2024 Industry Events first appeared on AMR Management Services.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Report: Boards Need More Tech Savvy

Associations Now

A white paper from the National Association of Corporate Directors suggests boards are at risk of succumbing to short-term, reactive responses to trends like generative AI. Boards are struggling to be fit to respond to a rapidly changing technological environment, according to a new report. Technology Leadership in the Boardroom: Driving Trust and Value , released earlier this month by the National Association of Corporate Directors, describes how new technologies, especially generative AI, have

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Building member engagement and personalization with ASIS International’s CSO Center

The Association 100

In a recent A100 video interview , recorded live at ASAE’s 2024 Annual Conference, I had the pleasure of talking with Carla Lochiatto, IOM, CAE, director of the CSO Center for ASIS International. Lochiatto shared the innovative strategies ASIS has implemented to boost membership engagement, with a focus on the power of personalization. One standout initiative is the New Member Ambassador Program, where seasoned members are paired with new members to foster early connections and provide tailored

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Idea Spark #2: How to Reimagine Your Association’s Research Reports

Elevating Engagement

83 Association professionals voted on which member benefits are the LEAST engaging. The verdict? Research reports. Bummer, huh? Research is super valuable, and the results can be a game changer for members—expect these reports can't change games if members don't use them. Last week, we covered how to increase response rates. Now, let’s talk about how to make research reports more engaging.

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Accommodating Attendees During Passover

AMR Management Services

A professional association hosting their Annual Meeting in the spring faced a unique challenge when their event dates coincided with Passover. The association aimed to ensure that Jewish attendees could participate fully in the meeting with appropriate accommodations by planning a Seder dinner with the assistance of Jewish volunteers. Challenge Despite careful planning to avoid… The post Accommodating Attendees During Passover first appeared on AMR Management Services.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Managing Political Talk, Before and After the Election

Associations Now

In the midst of a contentious election, opinions among your people can get heated. Expect that it’ll continue after Election Day—and have a plan for hearing people out. With the election season in full swing and polls suggesting a neck-and-neck race on the U.S. presidential ticket, a sense of anxiety among staff—and perhaps members—is understandable.

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Leading marketing innovation in a digital-first world

The Association 100

On The Association 100 Podcast , Bennie F. Johnson, CEO of the American Marketing Association, shares his insights on the evolving role of marketing and how AMA supports professionals across the globe. Johnson discusses the importance of embracing disruptive change, especially with the rise of AI, and highlights the critical role of community in navigating this new landscape.

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Membership Management Software vs. CRM: Which Is the Best Fit for Your Association?

MemberClicks

Choosing the right software for managing members is a crucial decision for any association. The right platform can streamline processes, boost engagement, and ultimately help you better serve your members. But with so many options available, you may be wondering: should you choose Membership Management Software (MMS) or a Customer Relationship Management (CRM) system?

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3 Crucial CSR Trends Businesses and Nonprofits Should Know

Achieve

Corporate social responsibility has empowered companies across industries to directly improve the world. Whether organizing volunteering initiatives, matching employee donations, or sponsoring events , socially responsible companies have various ways to make their mark on movements that matter. But the benefits don’t stop with the communities and nonprofits receiving assistance.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Feeling Othered at the Association Breakfast Table

AssociationChat

Enhancing Food & Beverage Inclusivity at Association Events In today’s fast-paced, diverse world, creating inclusive and memorable experiences at association events requires an eye for detail and a commitment to meeting everyone’s needs. Our latest episode, previously titled, “Creating Inclusive F&B Experiences in Association Events,” but now called, “Feeling Othered at the Association Breakfast Table” takes a look at the often ignored yet critically i

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5 Critical Facts You Need to Know About AI

MatrixG

Artificial Intelligence (AI) is not just a buzzword—it’s a technological revolution transforming how we live, work, and innovate. From automating routine tasks to delivering groundbreaking insights, AI is becoming indispensable in today’s world. But with so much hype and noise, it’s easy to feel lost in the excitement. What’s truly important, and what’s just marketing speak?

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Protected: The Ultimate eLearning Marketing Guide for Associations

Association TRENDS

There is no excerpt because this is a protected post. The post Protected: The Ultimate eLearning Marketing Guide for Associations appeared first on AssociationTRENDS.

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Why Your Association Needs a Mobile Engagement Strategy

Clowder

Your members are just like us. When they want to know something, they grab their phones. The members you most want to engage are the most phone-dependent of all.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Marriott’s $52M Data Breach Settlement, Lessons for Association Leaders

AssociationChat

The recent Marriott International settlement over multiple cybersecurity breaches offers crucial insights for association executives. As stewards of member data and organizational assets, this case presents a compelling wake-up call for our industry. Consider this. Marriott’s breaches exposed the personal data of 500 million customers globally – a number that dwarfs most associations’ membership bases, yet underscores a universal truth: size doesn’t matter when it comes to cybe

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Sustainable Events Made Simple: Your Guide to Going Green

CMA Solutions

The average event wastes up to 20% of the food it produces, according to industry reports —and it’s making headlines for all the wrong reasons. The good news? There are plenty of ways to make your events more sustainable and generate positive feedback. We share some proven methods in the newsletter below. For more actionable tips and insights, check out the highlights below and explore the full article here [insert link] and learn how to make your next event a sustainable success.

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Don’t miss obvious engagement data

Effective Database

Don't miss obvious engagement data What I've experienced with my clients over the years is that too many associations are not very conscientious about tracking all of their volunteer engagement in a centralized manner. (Because I'm a volunteer myself, I find this particular issue rather grating.) Take the tracking of authors (i.e.

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