Tuesday, November 29, 2011

Ask an Executive Director, A Panel Discussion

MSAE's Young Professionals hosted a panel discussion on November 18th. The discussion gave audience members a chance to learn from three successful executive directors and ask them the tough questions about how to thrive in association work.

Panelists:
  • Mary Detloff, MN Society of Professional Engineers
  • Paul Hanscom, Ewald Consulting
  • Derek Hazeltine, PLUS

Here are the top takeaways from this meeting:
  1. Make sure to develop your interpersonal communication skills. Especially the ability to communicate difficult messages with tact.
  2. Have realistic expectations of your volunteers. Communicate requirements up front, and don’t be afraid to let something fail so volunteers learn to take ownership.
  3. Learn from your failures by taking responsibility and offering solutions to correct the problem.
  4. Learn about all areas of association management
  5. Get in person networking and education
  6. Think about getting your CAE - Institute is another great opportunity
  7. Tackle challenges head on
  8. Be a thinker and idea generator
  9. Volunteer on a board of directions to see the other side
  10. Clearly communicate your expectations with volunteers up front

Resources:
  • How to Make Friends and Influence People
  • Bob Harris (boards), Ron Rosenberg (marketing), Ed McMillan (finance)
  • 7 Measures for Success
  • Race for Relevance
  • Toastmasters (improve your public speaking)
  • Daniel Pink
  • Steven Covey (older books)

1 comment:

Paul Hanscom said...

Thanks for the opportunity to share!