Sat.Jul 16, 2022 - Fri.Jul 22, 2022

It’s a Matter of Trust: How to Keep Members Believing in You

Higher Logic

The post It’s a Matter of Trust: How to Keep Members Believing in You appeared first on Higher Logic. Our recent guest on the Member Engagement Show podcast, KiKi L’Italien, has thoughts on the value of trust for associations, and how it needs to be cultivated, not just built once. .

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Seven tips to survey staff at your association and improve employee engagement

Nimble AMS

Is your association staff satisfied in their current roles? Do they feel overworked or stressed? According to a Community Brands Association Trends Study , 78% of professionals reported higher than average workloads.

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What is Reputation Management?

Association Adviser

Reputation has always mattered. Regardless of the industry, a good or bad reputation can make or break organizations of any size. In decades past, it may have taken months or even years for word to get out about a bad reputation, so there was ample time to deal with it.

Nonprofit Bylaws 101: How to Write (and Change!) Bylaws for Your Organization

Wild Apricot

Over the years, your nonprofit is bound to grow and change! Nonprofit bylaws help to remove uncertainty from those changes by starting your nonprofit from a solid foundation. But what are bylaws for a nonprofit in the first place? If you’ve never. organizational-management

What AMS Vendors Don't Tell You About Implementation

AMS vendors often boast about proven implementation processes. And while yes, the right strategies are imperative, they are also not enough. Discover 3 often-overlooked requirements for successful AMS implementations by downloading!

Designing impactful instructor-led learning experiences with the millennial in mind

Aaron Wolowiec

When it comes to offering face-to-face learning experiences, such as a day-long interactive workshop or a 75-minute breakout session at a conference, associations must carefully consider the millennial learner’s needs and expectations

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The Right Facilitation Skills Make Meetings Meaningful


We’re all challenged for time. If you wonder why members aren’t more engaged with your association, that’s one big reason. There aren’t enough hours in the day. When you want volunteers to serve on a committee or support an initiative, it’s critical to give them a rewarding return on the investment.

25 Club Management Software Tools That Save Time and Money

Wild Apricot

Small to medium sized clubs — those run by a handful of part-time staff or volunteers — use club management software as an inexpensive way to automate nearly all of their administrative work so they can get back to what’s important: website-and-technology

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Be Present to Possibility

Smooth The Path

The busier life gets (or maybe, the older I get), the more I find great ideas slide through my fingers. This is probably because the best ideas pop up at the most inopportune times. Five minutes before I fall asleep, in the middle of a walk, or during school pick-up.

[GUEST BLOG] If Everyone Goes Left, Go Right


by Frank Kenny. There is a real problem in the chamber industry. It’s conformity. Just about every chamber offers networking events, member promotions, business training, member-to-member discounts, etc.

How to Sell Your Board on Better Technology

Use this helpful blueprint when you need to convince your board to invest in better software. It includes talking points and tips for your presentation, including quantifying ROI, outlining indirect benefits, and selling the potential of the purchase.



Summer is here. It’s time to welcome longer days and warmer temperatures. With the heat rising, it’s also time to start thinking about ways to keep your house cool and ready for the long, hot days ahead.

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The Association Mashup Episode 6: The First 100 Days as a New CIO


In this episode of the Association Mashup: Conversations at the Intersection of Technology and Culture, Stefanie Keuser, CIO at the American Psychiatric Association, shares her wisdom as a relatively recent hire.

The Other Side of Digital Communications – Should You Get Personal?


To say that customer service is the core value of an association is an understatement — especially for your vendor and member relationships. According to studies, 96% of consumers see customer service as a priority when to begin or continue doing business with a company.

How to enhance free, gated, and paid content in your content marketing model

Nimble AMS

Members want more content. As an association, you have an opportunity to develop thought leadership content, building organization awareness, and credibility , while also meeting your members’ content needs.

10 Common AMS Implementation Myths Debunked

Voicing the need for a new AMS may not win you any popularity contests. But if your business objectives aren’t being met, it’s time to broach the subject. Turn skeptics around with 10 hard-to-argue responses designed to showcase the value of a new system.

AMG’s CEO Paul Mengert leads successful legislative battle to protect community association rights


New Legislation Protects Homeowner and Condo Associations Rights Imagine no longer being able to collect assessments from property owners to pay for maintenance of a dam.

Association Brain Food: 7.22.22

Reid All About it

The weekly list of free educational events and resources for the association community…. Because I’m away next week, I’m not publishing Association Brain Food on Friday, July 29. This edition includes all the free events I could find for the next two weeks. I’ll be back on Friday, August 5.

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Provide Skills Training to Help Industry Employers and Professionals Succeed in a Changing Workplace

WBT Systems

A constant theme pops up in posts and reports about professional development and the workplace—skills. Upskilling, reskilling, skills gaps, skills training, skills-based credentialing. the emphasis in our

How to avoid the “IT black hole”

Effective Database

How to avoid the "IT black hole" Going all the way back to my days as an association staffer (more than 30 years ago) I've encountered what I call the "IT black hole." The IT black hole is where technology issues go to die. Perhaps you've experienced this. You report an issue to your technology staff … How to avoid the “IT black hole” Read More » Wes's Wednesday Wisdom

How to Select an Association Credit Card Processing Company

Right now, every penny counts. It’s an ideal time to check if your association’s credit card processing provider is offering competitive terms. However, there are many important factors to consider if when researching options.

Giant 11-foot alligator kills HOA member after snatching them from side of pond 


Trea Donohoe wrote: …the HOA refused to cut the grass around their pond… a homeowner went out and took it upon themselves to do it… and that’s how it happened. Follow the link below to read more.


6: Explaining Marketing to a Kid

Spark Consulting

Coming in at number 6 in the all-time list of top ten Spark blog posts: Explaining Marketing to a Kid. The original post was inspired by a fun activity the association I was working for at the time created for “take your kid to work” day: a career scavenger hunt.

Cash—It’s Not As Simple as You Think


Is holding significant cash too much of a good thing? With inflation spiking, decision-makers at associations and nonprofits are under pressure to eke out as much return as possible. Explore the best way to size and invest operating reserves.