Sat.Apr 22, 2017 - Fri.Apr 28, 2017

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Associations: Solving the Skills Gap with Digital Credentials

WBT Systems

Associations around the world face a common challenge — how to remain relevant and expand their footprint in their particular domain. Success depends on the ability to create value for their brand. In the past, they achieved this in part by selling continuing education content to members, either directly or indirectly through conferences and forums.

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How Vimeo’s Community Helps Them Create Better Products

Higher Logic

We recently caught up with Alexandra Dao , Senior Manager, Research and Customer Insights for Vimeo. Alexandra spoke about how she works with current Vimeo users to do usability testing on new products. Although she doesn’t have a community manager title any more, Alexandra’s career began in community management - and she’s taken those lessons with her.She’s also part of the We Support NYC team, who curates a weekly community management and support newsletter (one of our favorites!).

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4 Ways Leaders Can Sustain Volunteer Engagement

Wild Apricot

Many well-intentioned volunteer appreciation tactics actually end up demotivating people. This is one of the reasons why many organizations struggle with volunteer engagement. To help you, volunteer expert Barry Altland shows you the 4 key ways leaders can sustain volunteer engagement.

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4 questions to ask when selecting e-learning authoring tools.

YourMembership

Is purchasing or subscribing the best approach to build your association’s online learning courses? April 2017 has been a big month for e-learning authoring tools with the release of Articulate Storyline 3 and Adobe Captivate 2017. Both Storyline and Captivate have the option of subscribing to the software or buying a perpetual license. But, which […].

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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Virtual: A Day in the Life - Training Specialist

Virtual

1) WHAT DO YOU DO AT VIRTUAL? I’ve been a Training Specialist at Virtual for five-plus years, I’m part of a team that manages the coordination and administration of the Global Certification Programs for one of our largest clients, a security standards council for the payment card industry. Recently I returned from Cape Town, South Africa, where I spent two weeks working on a training certification program.

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26 Free Nonprofit Webinars for May 2017

Wild Apricot

Every month we compile the largest list of free nonprofit webinars. Here are 26 for May 2017.

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Membership 101: How Do I Know When To Ask?

Spark Consulting

My last membership 101 post ended: You continue to do that [make offers] for a few cycles, THEN ask her to marry you, once you both know it’s right. Which begs the question: how do you know when is the right time to ask? Data. If you’ve constructed your ladder of engagement correctly, you started with asking your lead to do something free and easy (maybe signing up for your free e-enewsletter).

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Association Brain Food Weekly: 4.28.17

Reid All About it

Your weekly list of free webinars and events for the association community… If you’re not heading to ASAE’s Marketing Membership & Communications Conference (aka MMC) next week, glom onto the hashtag #MMCCon like the rest of us and follow along on Twitter. Preconference sessions take place on Monday, May 1 followed by the conference on Tuesday and Wednesday.

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4 questions to ask when selecting e-learning authoring tools.

YourMembership

April 2017 has been a big month for e-learning authoring tools with the release of Articulate Storyline 3 and Adobe Captivate 2017. Both Storyline and Captivate have the option of subscribing to the software or buying a perpetual license. But, which is the better approach? What are the two approaches? With a subscription, you pay. The post 4 questions to ask when selecting e-learning authoring tools. appeared first on YourMembership.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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April Update: Faster & More Reliable Service

Wild Apricot

We know you count on your Wild Apricot site to be fast and reliable. Some time ago, we realized our current hosting provider wasn’t delivering the service level our clients needed, and so we have found a much faster and more reliable provider: Amazon Web Services (AWS). Find out when we are making the switch to AWS and read the rest of this month’s updates.

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Strategic Adaptation

World Class Boards

Having a vision is critical. Not straying from the “big picture” – the ultimate desired outcome – is essential to long-term success. But sticking too closely to the letter and detail of a plan can actually take you farther away from achieving your desired outcome. An oft-cited quote from success expert Brian Tracy states: “When an airplane leaves Chicago for Los Angeles, it is off course 99% of the time.

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Stop Selling Stuff

Potomac Core

At the start of your board meetings do board members ask themselves “I hope they try selling stuff today?” Of course not. If anything, they want your organization to stop selling stuff. In today’s disruptive environment they are preoccupied with their business challenges and global uncertainty. Hearing endless staff reports and selling stuff is not where they are at anymore.

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Prioritizing Sends a Message

Eric Lanke

We're beginning to rev up for our annual strategic board retreat. In our process, this is a major pivot point for the organization, when we bring one operational plan to a close, and revise or refresh the strategy agenda around which the next operational plan will be built. Not sure what I mean by those terms? Check out these previous posts on our Strategy Agenda and our Operational Plan.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Celebrating Volunteers - National Volunteer Week 2017

Mariner

Did #NVW17. sneak up on you? There’s still time to act. Below are a few last-minute ideas. A week recognizing volunteers is nice but really showing #VolunteerLove means a commitment to your volunteers all 52 weeks a year.

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Sample Conflict of Interest Policy

World Class Boards

Sample Conflict of Interest Policy. SAMPLE POLICY For the Fiscal Year Ended __. Conflict of Interest Policy. INSTRUCTIONS: Please answer the following questions, sign the agreement below and return to the association office.

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Combating Phishing Attacks to Protect Association Cybersecurity

Aptify

Phishing is the #1 social engineering threat to association cybersecurity, and it has so little to do with the association’s technology. No, the reason that phishing is responsible for so many data breaches is good old-fashioned human error. That’s right—we’re talking about people unknowingly giving their passwords and credit card numbers to hackers, filling out personal information on websites created by hackers, and accidentally installing malware onto their machines.

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Lyft Teams With National Association of the Deaf to Help Drivers

Associations Now

6 % The market share of business travel ground transportation expenses Lyft made up in the first quarter of 2017, according to recent stats released by Certify. The number may sound low compared to Uber’s 53 percent market share, but it represents a tripling of Lyft’s market share among business travelers in a single quarter and comes at a time when Uber has faced many controversies.

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Members Want to Have a Relationship with Our Association

Smooth The Path

Yes, members want to receive value, but they want more than just that. Members want a relationship with the association. And they want to build many relationships because of the association. Members want to make an impact in the association, profession, or industry. And they want a say on what the association focuses on and does. Members want to feel ownership.

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Sample BOD Confidentiality Agreement

World Class Boards

Sample BOD Confidentiality Agreement. SAMPLE . Confidentiality Agreement. This Confidentiality Agreement is entered into between all members of the Board of Directors and the organization. As a member of the board, you will engage in discussions about policy decisions, financial position of the association, members’ accounts, members’ files, future plans of the association, professional standards, and other confidential and sensitive formation.

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5 Horrific Ways to Royally Mess Up a Membership Software Implementation

Aptify

Months ago you realized it was time for new membership software—your staff couldn’t easily run reports, you didn’t trust the data you had to make solid decisions, the interface was confusing and, let’s face it, kind of ugly. So you went out and found a better option, got board approval, signed the contract, and are ready to implement. Implementation is the final hurdle before you can breathe that sigh of relief and put a system change behind you.

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Why the Corner Office Can Use a Few Introverts

Associations Now

A new study suggests that extroverts have an easier road to the CEO suite, but all temperaments can lead well—and can benefit from a bit of downtime. Score one more for the introverts. I’ve written here a few times in the past about how so-called charismatic leaders aren’t the end-all-and-be-all of good leadership—and how sometimes that kind of personality can actually get in the way of an organization’s success.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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Why Associations Feel Drawn to Doing What We Have Always Done

Smooth The Path

It is impossible to be on our guard all the time. We do not have the capacity to question everything. We cannot plan for every outcome or every possibility. So, our days are filled with lots of short cuts. We rely heavily on the established path. We do things a certain way because that is the way we do them. We complete the steps in the process without too much thought.

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Board Member Boot Camp

World Class Boards

Board Member Boot Camp. Below are slide references from our Board Member Boot Camp program, to help you build your world class board. Leading Associations is happy to discuss ways we can be of service, including Interim Executive Director Services, Comprehensive Management and Strategic Leadership Development. Please contact Rob Spangler, MPA, at 720.259.3432 or rob@leadingassociations.com.

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The SEO Implications of Gating Content

Association Success

Recently, I came across a question on ASAE Collaborate about the Search Engine Optimization (SEO) impacts of embedded content from third-party sites. An example for associations might involve directly embedding content from your AMS site into a page in your CMS site. Generally this type of scenario doesn’t negatively impact SEO, but what if the embedded content is from behind a member wall?

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Is Association Technology at a Turning Point?

Associations Now

A recent deal in the association technology space raises some interesting questions about the state of the sector and what’s next. What’s holding associations and their vendors back, and what needs to happen to push things forward? A decade ago this June, the Boston Celtics started to put together the moves for what would eventually be considered one of the most audacious combinations of talent under a single logo that the National Basketball Association had ever seen.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!