Sat.Aug 27, 2016 - Fri.Sep 02, 2016

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Alright stop: collaborate + listen, part 1.

YourMembership

Private online association communities + making members feel exclusive. Editor’s note: This is the first in a four-part series looking at member engagement for associations and the importance of implementing a social networking platform equipped with the right tools to ensure early adoption and consistent engagement. In today’s highly-connected and content-saturated world, associations must offer their members online resources for content creation and collaborative discussion.

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The 3 C’s of Social Learning for Associations

WBT Systems

The 3 C’s of social learning for associations will help you decide what approach works best for your association members when incorporating social learning into the design of education programs. What is Social Learning? Like many individuals and organizations in modern society, associations maintain social media profiles for sharing content of interest to their members.

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36 Free Nonprofit Webinars for September 2016

Wild Apricot

If your organization is struggling to engage millennials, one of the things you’ll learn from this month’s webinars are 3 rules that will turn a new millennial member into a raving fan.

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Bonus content – Event Garde e-news – September edition

Aaron Wolowiec

Bob Thomas, Michigan Chamber Foundation. Q & A with Bob Thomas , senior director of operations and executive director, Michigan Chamber Foundation at Michigan Chamber of Commerce. Learn: Q: What’s one subject you’d like to learn more about? A: I’d love to learn more about macroeconomics. The more I grow in my career, the more these concepts seem to creep in.

Michigan 189
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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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Association Brain Food Weekly: 9.2.16

Reid All About it

120 days left in the year—what do you still want to accomplish? Have you contributed to the community as much as you’d like? If not, take 15 minutes to participate in the Association Leadership Study. This study will find out what leadership practices nurture great boards, what behaviors and skills CEOs need to move their boards ahead, and more. Amanda Kaiser of Kaiser Insights (the brains behind the Smooth the Path blog) and AH (aka Association Headquarters, an NJ-based AMC) are conducting the

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August Update: Software News

Wild Apricot

If you'd like to know about our latest software developments, you'll be happy to know that we released a major update just last week: Wild Apricot Version 5.8. Find out about the four major features in this release.

Software 153
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Bonus content – Event Garde e-news – September edition

Aaron Wolowiec

Bob Thomas, Michigan Chamber Foundation. Q & A with Bob Thomas , senior director of operations and executive director, Michigan Chamber Foundation at Michigan Chamber of Commerce. Learn: Q: What’s one subject you’d like to learn more about? A: I’d love to learn more about macroeconomics. The more I grow in my career, the more these concepts seem to creep in.

Michigan 189
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AARC Works to Advance Health Care Through Its Online Community

Higher Logic

The American Association for Respiratory Care ( AARC ) is an association for respiratory care and allied health professionals interested in cardiopulmonary care. It’s also the only professional organization supporting respiratory care in the United States. AARC is a long-time Higher Logic client, and we recently checked in with it’s community team: Asha Desai, project manager and HOD liaison, and Amanda Feil, membership development manager.

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5 Rookie Mistakes Associations Make with Online Communities

Socious

Last month, I got a Facebook friend request from my father. I was surprised, but not because there are posts on my Facebook that my father shouldn’t see (there aren’t). I was surprised because my father is a 60-something retiree and he’s getting into social networks, which are really just online communities. He loves them, and he’s already used them to reconnect with numerous colleagues, friends, and organizations that he belongs to.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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Organizational Cultures at the Crossroads

Eric Lanke

Associations typically know a lot about organizational partnerships. I've previously described associations as organizations whose goals are consistently larger than their resources, and one of the strategies many associations employ to help close that gap is to enter into synergistic partnerships with other organizations. Often other associations, but just as often other kinds of non-profit and even for-profit organizations.

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Associations play an important role in higher education

Aaron Wolowiec

When I graduated college 16 years ago, times were different. I had a job before graduation and I never questioned the value of my degree. While I had an internship, the focus then on skills (vs. education) wasn’t nearly as strong. Today, students need internships before entering the workforce. And then comes the price tag. My son is a freshman this year and soon, we’ll be looking at colleges.

Education 180
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Community Management Hack: Create a Community Handbook

Higher Logic

There's a lot of talk about succession planning these days, as it's becoming more and more common for people to change jobs every few years or so. The bulk if not all of the succession planning seems to be at the senior level. While this makes sense, since senior leaders have large groups of people reliant on them, are we missing the boat by ignoring other positions?

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Are Your Member Engagement Strategies Working? 3 Ways to Tell

Socious

What’s the point of joining an association if you don’t participate? If members don’t use your members-only benefits they won’t see the value in them. I f they don’t interact with other members , they won’t network. A nd if they don’t volunteer , they won’t help further your mission. There will be no reason for them to renew and continue paying dues year after year.

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Learn About Members’ Why

Smooth The Path

In business circles we keep hearing – don’t just tell them your what, tell them your why. This is great advice but it is awfully hard to do when we don’t know our members’ why. For every action (or inaction) members (and non-members) take there is a why. As established organizations, knowing our member’s why helps us develop and communicate our why.

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Associations play an important role in higher education

Aaron Wolowiec

When I graduated college 16 years ago, times were different. I had a job before graduation and I never questioned the value of my degree. While I had an internship, the focus then on skills (vs. education) wasn’t nearly as strong. Today, students need internships before entering the workforce. And then comes the price tag. My son is a freshman this year and soon, we’ll be looking at colleges.

Education 180
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Website Accessibility at the 2016 ASAE Annual Meeting and Expo

Higher Logic

Have you finally caught up on email, sleep and the deluge of new networking opportunities from this year’s ASAE Annual Meeting and Expo? It’s one of the biggest association events we participate in every year - we wouldn’t dream of missing it. First - a few thank you's. We had a great time interacting with our customers, partners, and potential clients.

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6 Steps to Pinpoint Your Most Engaged Members in 5 Minutes or Less (And Why You Need to)

Socious

Forbes , Associations Now , and Association Universe. What do these publications have in common? In the last several years they’ve begun touting engagement as a way to increase revenue, renewals, and customer acquisition. These and many other go-to industry hubs now frequently feature articles that highlight the importance of engagement as well as tips for how to encourage it.

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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Your Association Is Telling You Something?

Smooth The Path

Recent popular posts: How often are we out of sync with members? The conference experience starts before the conference. Resilience in our associations. The post Your Association Is Telling You Something? appeared first on Smooth The Path.

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Takeaways from Amazon’s New 30-Hour Workweek Experiment

Associations Now

Last week, Amazon announced that it will soon pilot a program in which entire teams are hired to work a reduced number of hours. Some commentators see this experiment as a way to attract talented women, who also have families, back to the workforce. What are the takeaways for associations? As my kids start school this September, my husband and I will commence a tag-teaming relay of drop-offs and pickups featuring walking, driving, biking, and Metro riding.

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We Have a New Client…Now What???

AMR Management Services

Onboarding a new client is an exciting time! Adding a client means growth in your business and it creates opportunities for team members to learn new industries and to develop professional and.

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The Next Big Thing

Association Adviser

Adapted from a session given at the 2016 ASAE Annual Meeting & Expo by: Robert Stephens, founder, The Geek Squad. Stephens started his Game Changer session by sharing the history of the tech support giant he created, The Geek Squad. “I fell into a boring business that I fell in love with,” he said. His passion for the company shined through as he talked about its early days when all he had was a bicycle and a phone to take calls from clients.

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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To Conduct Exit Surveys or Not to Conduct Exit Surveys

Smooth The Path

Let’s say we compiled the results of all the exit surveys answered last year across all of the associations who field them. My guess is, we would learn: most members don’t renew because their job changed, some smaller number didn’t renew because they didn’t see the value, and some others didn’t renew because the price is too high.

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School Nursing Group Helps Members Navigate EpiPen Price Increase

Associations Now

The National Association of School Nurses is helping its members as they try to find solutions for students whose families can’t afford the steep price increase of potentially life-saving EpiPens. After Labor Day Weekend, most kids in the nation will be back to school, but this year many parents could be sending them off under a cloud of EpiPen-related worries.

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Simplify Your Event Registration

Membersuite

Event registration can be a long, painful process if not handled appropriately. But, you can make your attendees feel well taken care of and excited about your event before they ever walk through the doors of your event if you simplify your registration process. These 4 statements will assist you in providing the simplest registration process for your registrants.

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Grow Your Membership Without Raising Dues

Association Adviser

Adapted from a session given at the 2016 ASAE Annual Meeting & Expo by: Magdalena Mook, CEO/Executive Director, ICF – International Coach Federation. Terrance Barkan, Chief Strategist & Business Architect, GLOBALSTRAT. Barkan was a consultant for International Coach Federation (ICF), and he and ICF Executive Director Magadelana Mook walked the audience through a case study of how ICF finally got its risk-averse board to go along with a membership dues increase.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!