Sat.Dec 12, 2015 - Fri.Dec 18, 2015

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What’s Your Marketing Resolution for 2016?

Spark Consulting

I’m totally stealing this idea from smartie Beth Brodovsky , who emailed me this same question recently for her Driving Participation podcast series. My resolution for association marketers would be for us to stop talking about segmentation and personalization and start doing it. We know it’s important, but we’re full of excuses for why we don’t do it (and no, by personalization, I don’t mean sending an email to “Dear Elizabeth” as opposed to “Dear

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How To Actually Hear What Customers Say

Higher Logic

Any kid could tell you there’s a difference between just listening and actually hearing. They know right away if a parent is giving them their full attention or if their mind is wandering off into other territory. How do you think kids feel when they know they don’t have their parent’s full attention? Maybe frustrated, annoyed, like their time isn’t valued.

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5 Easy Actions to Take to Increase Member Engagement Next Year

Socious

This time of year is a whirlwind of activity on most people’s calendars. If you’re like me, you’re extra busy wrapping up the goals set forth for this year, evaluating what worked and what didn’t, and planning what can be accomplished with the upcoming year.

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The millennial mantra: give

Aaron Wolowiec

‘Tis the season for giving! Retailers consider Black Friday the official kick off to the giving season, but many nonprofits consider #GivingTuesday – the Tuesday after Cyber Monday – as the start. And millennials are taking note. According to the plethora of research on millennial behavior, Gen Y embraces social responsibility. Doing good is just what this generation does.

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How to Increase Membership Renewal

Dive deep into essential elements that drive member retention. Learn why members may hesitate to renew. Discover actionable techniques to encourage their return and foster lasting engagement. Uncover reasons members choose not to renew. Learn effective tactics to elevate member engagement and communication. Explore methods to encourage member renewal and active participation in your association Download now to take charge of your membership retention strategy!

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10 point checklist to maximise impact of member e-newsletters

Optimist Consulting

On 3 rd December I delivered a full-day workshop for the Small Charities Coalition on Building engagement through e-mail newsletters. It was interesting to hear that the challenges small charities face were very similar to those experienced by membership bodies. A recent MemberWise survey states that the most cited open rate is between 21%-30% and the average click through rate is 18%.

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6 Examples of Thriving Communities That Community Managers Can Learn From During the Holidays

Socious

All year long, we talk about building community and the impact that active communities can have on our organizations. However, sometimes the concepts and benefits that community strategies deliver can feel a bit abstract.

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Board members, what's on your 2016 NY's resolutions list?

Mariner

As you ponder your 2016 resolution list on how to be a more effective board member, think about some of the ways you can personally improve your chapter's member and volunteer engagement.

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Digital governance framework for membership organisations

Optimist Consulting

I was interested to read a recent report about digital governance by Lisa Welchman, Digital Governance: A Primer for Content Marketers , on the Content Marketing Institute’s website. I found the report’s four-step process for creating a digital governance framework useful for helping organisations to effectively manage their digital presence. Organise the digital content ‘team’.

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Tracking Metrics Isn't Easy or Free

Eric Lanke

One thing that's apparent to most people when they become serious about actually achieving their vision is that identifying the right metrics is paramount. If you aren't measuring the thing that actually translates to progress, then you have no way of knowing if your vision is being achieved. What is sometimes less apparent is how difficult and time consuming it can sometimes be to actually track those metrics.

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How to Create a Winning Event Marketing Strategy

Events hold the power to create lasting impressions and meaningful connections. They are not only occasions for celebration but also valuable marketing opportunities. Event marketing has become an essential component of successful business strategies, enabling organizations to engage with their target audience and create memorable experiences. However, behind every successful event lies a well-thought-out marketing strategy.

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The 10 Most Popular Member Engagement Articles of the Year

Socious

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Engaging Today's Volunteer - A 2016 Resolution

Mariner

What's on your 2016 list of resolutions (you have 16 days to ponder)? Will it be to do something innovative with your volunteer workforce?

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Is Our Content Meeting Our Members’ Needs?

Smooth The Path

As content leaders we no longer get any points for using fancy language, taking 7 pages to say what we need to say in 2 pages or merely informing. The term content is king has been so misconstrued by so many marketing experts it is nearly meaningless today. Once just having a blog got us attention but now it’s not just about having content. It’s not even about having quality content.

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Lessons From the ‘Star Wars’ Marketing Machine

Associations Now

From the time the first film debuted in 1977, to the release of the latest installment this week, the Star Wars franchise has leveraged its popularity to license $20 billion worth of goods and boost related industries. From the get-go, the Star Wars franchise has been a marketing machine, according to the American Marketing Association. And with the release of its latest installment on December 17— Star Wars: The Force Awakens —the film continues to influence film marketing, “leveraging the popu

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The Ultimate Guide to Monetizing Customer Learning

Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.

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Do Associations Really Get Technology?

Association Adviser

There are two things you can count on this time of year: One, tech will be at the center of the last-minute holiday shopping blitz; and two, many of the latest tech tools and gadgets will be on the. For more about this topic, click on the headline.

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#Throwback Thursday!

Mariner

It’s time for #ThrowbackThursday!

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How to Get an Association on The Innovation Path

Smooth The Path

Related: 5 Components of a culture of innovation [cartoon]. The real reason associations are not innovating. Problem solving and your brain. The post How to Get an Association on The Innovation Path appeared first on Smooth The Path.

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Tapping the Potential of Big Data, The ‘World’s Nervous System’

Associations Now

Rick Smolan, former journalist and current big data advocate, shared some of the world’s most innovate and creative uses of big data at the ASAE Technology Conference and Expo. Don’t fear big data, Rick Smolan, former journalist and author of The Human Face of Data , told the audience at the opening session of the 10 th annual ASAE Technology Conference and Expo on Tuesday. “ Until about 18 months ago, whenever you saw the words ‘big data,’ it was always followed by ‘big brother,’” and th

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2024 Association Survey Results Report

2024 Association Survey Results Report For the 10th year, association professionals across the U.S. and Canada provided a look at the inner workings of their organizations when they replied to GrowthZone’s annual survey. Read the 2024 survey results report to see how your association compares: Top Challenges Retention Rates Non-Renewal Reasons Automatic Renewals Reinstatement Strategies Member Engagement Changes & Strategies Why Members Join Non-Dues Revenue Sources Dues Increases, and more

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High Accountability + High Reward = High Retention

Association Adviser

We caught up with Derek Poarch, executive director of APCO International, the world’s oldest and largest organization for public safety communications professionals, just days after the tragic. For more about this topic, click on the headline.

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What a CEO Can Do For Your Conference

Velvet Chainsaw

Wanted: An individual with a laser focus on, and advocate for, the conference customer. Someone to educate leadership on the advantages of being customer and experience focused. A silo buster. A strategic professional with a high empathy quotient. Many conferences are planned and implemented leveraging a variety of departmental silos and often, several volunteer committees.

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It is Time to Revisit Our Member Segments

Smooth The Path

I am a terrible shopper. It is not that I’m incapable of shopping, I just dislike it intensely. My mother-in-law is just the opposite. She goes shopping as a form of entertainment. She floats around the stores spotting deals with a keen eye. She coupon clips, she watches the circulars for sales and she browses (I hate browsing, it makes me weak in the knees).

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Tuesday Buzz: Throw Away Your Socially Responsible Gift

Associations Now

Why giving a socially responsible gift to a colleague—say, a donation in his or her name—may actually be a crummy idea. Also: An internal online community may not solve your organization’s silo problems all by itself. Maybe donating to a nonprofit in someone else’s name isn’t such a great gift after all. “ When Doing Good Is Bad in Gift Giving: Mis-Predicting Appreciation of Socially Responsible Gifts ,” a recent study published in the journal Organizational Behavior and Human

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The Retention Ripple Effect: Nonprofit Staff and Donor Dynamics

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

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The Secret to Dealing with Conflict by Email

Jamie Notter

Here's the secret: Don't. You're welcome.

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Is Your Association Stale? Hit Refresh

SCD Group

Recent TV n ews reports highlight UPS using golf carts to deliver packages this holiday season. UPS says the new delivery option saves time, permits deliveries later in the day and save fuel. This modification of delivery offers associations an example of “tweaking” your services to enhance member value. Over the years, I’ve observed changes in member expectations.

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Interview with Greg McKeown about #EssentialLive

Beth Kanter

For the past five years, I have been lucky enough to attend the Social Innovation Summit in Silicon Valley , an interdisciplinary conference that brings together leaders at the intersection of technology, investment, philanthropy, international development, and business to share innovative ideas about social change. It is always an inspiring learning experience.

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Wednesday Buzz: Breaking the Glass Ceiling With Mentorships

Associations Now

A new service wants to break the glass ceiling by putting a new spin on a resource the association community knows well. Plus: #Tech15 continues to take Twitter by storm. Mentorships are a potent tool for any organization, and many associations highlight mentor opportunities when courting potential members. Now, a new matchmaking service is looking to harness the power of mentorships to help women in the workplace.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!