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How to Reevaluate the Member Experience in 2022

Membersuite

Member engagement” was a moving target. Members have more options for online education, information, and networking, so differentiating programs and services from competitors became more urgent. Dedicate time to reassessing the member experience and making sure it aligns with what members expect from your association now.

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New Report Finds Members Want Improved Technology and Education Offerings

Associations Now

Forj’s 2023 State of Association Member Experience report found that organizations are not meeting member expectations. Many associations may be struggling to meet member expectations, particularly those in the early and mid-stages of their careers. percent) or late-career members (68.6 percent) than midcareer (60.8

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Key Insights And Tips For A Better Member Experience

Disciple Media

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.

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Association MX Power Trio: Membership, Education & Marketing

Forj

As a result, many association leaders have begun exploring new ways to elevate the member experience. The assumptions that once guided their strategies have, in some cases, been rendered irrelevant.

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Personalize the Member Experience, Increase Retention

YourMembership

Education + Alumni. I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can go. In his newsletter he wrote about how the folks at Social Media Camp in Victoria, British Columbia made his experience memorable.

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Amanda Kaiser Webinar: Fueling New-Member Experiences

GrowthZone

It’s a fact that a member’s decision to renew is profoundly influenced by their experience when they first join – is your association fueling exceptional new-member experiences? See why engaging new members within 3 days to 3 weeks is critical.

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Personalize your members’ experience throughout their career journey

Nimble AMS

A deeper dive shows that members are most interested in targeted recommendations on continuing education and specific programs that align with their interests. With these ideas in mind, here are three ways to provide a personalized member experience throughout your members’ career journey. Explore Nimble AMS.