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What is Customer Experience (CX)? Crash Course

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To help your association’s team understand CX, why it matters, and how to get started with it, this article will provide a crash course, reviewing topics such as: What is CX? According to NPOInfo’s charitable giving statistics, 57% of associations report that word-of-mouth is their most successful method for recruiting members.

Course 52
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Association Brain Food: 6.24.22

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Member recruitment. GrowthZone put together a PDF for you to adapt or use in your member recruitment campaigns. They describe the steps to take in the planning process, for example, identifying your goals and defining your audience, and suggest other issues to consider before you dive in. How to Design Ads for Nonprofits.

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