Nimble AMS

APRIL 22, 2019

Three technology innovations associations should embrace for a better member experience. How can your association deliver the experience your members have come to expect? The study found that 59 percent of consumers say companies need cutting edge digital experiences to keep their business. Explore Nimble AMS.

Member Experience 60

Member Experience Technology System Innovation 60

Nimble AMS

OCTOBER 15, 2019

These three should be on your priority list to ensure a great member experience. Failing to keep up with technology may cause your organization to fall behind in its ability to deliver a great member experience. Keeping up with member expectations. As your association grows and evolves, its needs change.

Member Experience 60

Member Experience Technology System Software 60

Association Analytics

JANUARY 30, 2023

And the more you’re able to understand member behavior, the better able you are to create an experience that meets their needs. Let’s break down several scenarios to show how data analytics can help improve the member experience. The post Creating a Better Member Experience appeared first on Association Analytics.

Member Experience 321

Member Experience Analysis Course Survey 321

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 140

Survey Strategy Member Experience Review 140

Association Analytics

APRIL 1, 2024

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. But sending targeted, personalized communications does.

Member Experience 120

Member Experience System Email Marketing Examples 120

Nimble AMS

DECEMBER 21, 2023

Doing so will ensure your organization gets the AMS it needs to empower staff and enhance the member experience. For example, does your association offer a learning program and is advanced credit tracking a need? Stay focused on your association’s mission and goals to direct the conversation during your discovery phase.

Tips 121

Tips Software Process Association Management 121

Association Analytics

MARCH 13, 2024

Every score has a treasure trove of insights you can work with to improve your members’ experience. That depends on your association’s members! First, you’ll want to consider is what the journey looks like, from new member to lifetime member. Creating Your Scoring Model So how should you set up your scoring model?

Review 169

Review Member Engagement Process Examples 169

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. Boost member engagement and retention with the powerful combination of YM Careers and Nimble AMS.

Member Engagement 129

Member Engagement Member Experience LMS Software 129

Nimble AMS

JULY 8, 2023

Start by highlighting the curre nt technological shortcomings both you r staff and members experience and detail how new technology will address these pain points. For example, are your employees currently feeling overworked and burdened by manual processes? How is our current member experience?

Proposal 116

Proposal How To Software Technology 116

Nimble AMS

OCTOBER 12, 2023

What are the top example s of medical associations that leverage Nimble AMS? Lori Rainford, Vice President, Constituent Engagement of the American Diabetes Association Do you want to scale your organization and enhance the staff and member experience with an intuitive and user-friendly portal? Nimble AMS has you covered.

Massachusetts 158

Massachusetts Software Innovation Report 158

Higher Logic

MAY 29, 2020

This is how you can prove your new member community will be a valuable technology investment. Here are five examples of priorities you might find in your association’s strategic plan, along with key points for how community helps. Example: “X platform is cheap/free. Example: “Our conference is coming up.

Social Media 254

Social Media Tools Member Engagement Revenue 254

NXUnite

MARCH 18, 2024

To build a thriving membership program , your association must evolve and find innovative ways to engage members continuously. Learning management software (LMS) emerges as a powerful tool that not only streamlines administrative tasks but also enhances member experiences through personalized learning opportunities.

Software 130

Software LMS Library Certificate 130

Higher Logic

AUGUST 2, 2018

Have you ever had this experience? An abandoned cart campaign is a perfect example of how marketing automation can be used to create a great user experience. This is key to providing an excellent member experience. How marketing automation uses data to create a great member experience.

Marketing 184

Marketing Member Experience Software Email Marketing 184

Higher Logic

MAY 20, 2020

Survey your members or repurpose existing content from your blog and other resources for new topics that interest your members. Tip: Sign up for Higher Logic's Super Series to see examples of virtual events as well as learn how to bring more engagement to your organization. Onboard New Members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Nimble AMS

MARCH 10, 2024

Read our blog to learn more about online communities and discover how your association can use one to boost member connections and loyalty. Some examples of online communities include a LinkedIn or Facebook group where industry professionals connect. What is an online community?

Guidelines 116

Guidelines Member Engagement Member Insights Member Experience 116

Nimble AMS

SEPTEMBER 20, 2022

With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . Keep reading for three key tips to improve the member experience with your online community platform. How to drive member engagement and loyalty through your online community.

Member Engagement 133

Member Engagement Guidelines Member Experience Leadership 133

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Content Tools 287

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.

Team 319

Team Report Course Proposal 319

Aptify

NOVEMBER 5, 2020

Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. Here are some examples of content to include in your email series: Remind them of the benefits they will now receive as a member of your association.

How To 148

How To Newsletter Communications Examples 148

Nimble AMS

JULY 8, 2023

Start by highlighting the curre nt technological shortcomings both you r staff and members experience and detail how new technology will address these pain points. For example, are your employees currently feeling overworked and burdened by manual processes? How is our current member experience?

Proposal 78

Proposal How To Software Technology 78

AssociationChat

FEBRUARY 1, 2023

ChatGPT , a cutting-edge AI language model developed by OpenAI , offers associations many opportunities to improve the member experience and simplify their daily operations. For example, try asking ChatGPT to “remove pre-text and context” and “only return” certain results. Be specific in the output you want.

CA 64

CA Member Experience Social Media Sample 64

Nimble AMS

JUNE 22, 2023

How to target your AMS tech messaging for board approval Within the business case , you can refine your messaging so that it appeals to each board member’s role and area of expertise. Here are some examples of how you can speak to each of your board members effectively , addressing their e xpertise : 1.

How To 106

How To Software Revenue Technology 106

Nimble AMS

SEPTEMBER 24, 2021

Connecting national and chapter data can help your staff and chapters save time, stay connected, and deliver a better member experience. It can help your entire organization know your members better, uncover member trends, identify opportunities for improvement, and personalize the member experience.

How To 78

How To Member Experience Member Engagement Communications 78

Nimble AMS

DECEMBER 3, 2021

Here are some examples of areas of board member expertise and how you can speak to them effectively: . Executive – Most of your board members will look at the big picture and need to know how this investment will help the entire organization. For example, explain how online community functionality can help them.

How To 127

How To Software eBook Technology 127

Spark Consulting

MAY 6, 2021

Their member experience is neither representative nor typical. Even their professional or industry experience is usually not typical, as people who are more senior or prominent in the profession or industry you serve are almost certainly over-represented. Their operating environment has shifted MUCH too radically.

Video 370

Video Survey Course Industry 370

Nimble AMS

APRIL 7, 2022

Your association’s ecommerce experience can go a long way toward delivering a great member experience. . Many factors go into a great member experience: onboarding, engagement, and customer service – just to name a few. Allow members to purchase and do multiple things at one time. Renew their membership

Discount 128

Discount Examples Certificate Member Experience 128

Spark Consulting

DECEMBER 4, 2020

Don’t assume you know, and don’t assume your board members’ experiences are typical of your entire membership base. Back to the example of an annual conference, unlike six months ago, there are success stories on going virtual. Don’t miss it. You need contingency plans. Now is the time to try something new or different.

Revenue 221

Revenue Committee Maine Conference 221

Nimble AMS

MARCH 18, 2022

For example, here’s how Nimble AMS by Community Brands can help each of your association’s key functional areas thrive: . Since it’s built on the Salesforce CRM platform, Nimble AMS gives you a compete view of your members, allowing you to collect, track, manage, and report on the contacts and relationships in your membership base.

Software 129

Software Membership Management Class Member Experience 129

Nimble AMS

NOVEMBER 26, 2023

For example, show how user-friendly reporting and dashboards can empower executives to make better decisions to meet organizational goals. Additionally, focus on the numerous benefits a new AMS can offer for your staff and members. Clarify what leadership can gain from a new AMS. How much will it cost? How are you going to finance it?

Technology 141

Technology Software Association Management Process 141

Nimble AMS

AUGUST 4, 2021

Send a periodic survey to gather your members’ thoughts and ideas about your organization’s programs and benefits. Consider targeting different surveys to different member groups. For example, send a survey to new members to gain greater insights into the effectiveness of your onboarding process. Hear what they’re saying.

Technology 78

Technology Survey Member Experience Software 78

Nimble AMS

AUGUST 10, 2021

Member experience directly impacts member retention and loyalty. Discover the three fundamental keys to keeping members engaged with experiences that exceed expectations. This will give members a place to engage immediately when they want to interact with others to find answers or network.

Certificate 121

Certificate Member Engagement Member Experience Content 121

Nimble AMS

MAY 6, 2022

For example, Nimble AMS is built on the Salesforce CRM platform. Here are some examples of what you get with Nimble AMS, built on the Salesforce CRM platform:? . Or reduce membership lapses by using data about past behaviors to predict if a member is unlikely to renew, and then intervene before losing the membership.??.

Class 129

Class System Software Tools 129

ISAE

JANUARY 17, 2024

Technology plays an essential role in improving member experiences and association operations. For example, your association most likely relies on (and benefits from) powerful tools like your CRM and association management software to organize data, understand members, and give them the best experiences possible.

Cost 52

Cost Review Software Member Experience 52

Association Analytics

FEBRUARY 20, 2024

The key is being deliberate about the types of prospects you’re trying to reach and processes you’re using to try to convert them into new members. Target new audiences – We focus on member experience, satisfaction, and retention, but what about the more tangential groups we touch as an organization?

Strategy 169

Strategy Social Media Discount Newsletter 169

Nimble AMS

SEPTEMBER 26, 2022

Member scoring is a crucial topic for organizations because providing superior member experience drives all associations. Unfortunately, the topic of member engagement strategy can also be overwhelming. Your association might just be getting started with member scoring.

Member Engagement 111

Member Engagement Guidelines Member Experience Process 111

Nimble AMS

JULY 8, 2021

Members have different needs depending on their career stage and each stage of their experience with your organization (from joining to renewal). Delivering an exceptional member experience that keeps members around requires supporting members throughout the member journey.

Member Experience 101

Member Experience Recruiting Recruitment Tips 101