Use a Chatbot to Answer Members’ FAQs

Associations Now

When your members ask questions via social media, do you respond? Your member services team might be good at picking up the phone or replying to a member’s email with 24 hours, but when was the last time you checked your direct messages on social media?

FAQ 92

How to Leverage Voice Search for your Association


Associations need to focus their SEO on directly answering questions from members (or potential members), to provide the voice search outcome they desire. Get “Why Member Engagement No Longer Means Face-to-Face”. for 5 tactics for digital engagement.

FAQ 70

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Time for a Conference Chatbot?

Associations Now

Associations have started to get into the chatbot game as well , particularly when it comes to improving their member service function. But chatbot technology doesn’t need to be limited to the member services department.

Growth Hacking Your Community with Vanessa DiMauro

Higher Logic

It should attract new members, offer smooth onboarding and persistent attention, and ultimately embrace marketing tactics like great content, campaigns and social media outreach. NSBE was founded in 1975 and has around 30,000 members. Focus on event engagement. Showcase members.

FAQ 198

Keep Members Coming Back

YourMembership Blog

Ideas to help you engage, empower and retain members. Keep Members Coming Back. February 9th, 2012 | Posted in Member Engagement + Retention , Social Media and Business Trends. Now comes the tough part – keeping your members active, engaged, happy. Here at we have a monthly e-newsletter, and we also maintain a private members-only group on Facebook, in addition to our main Facebook page. Empower your members.

Tampa 185

LinkedIn Groups: What you Need to Know Now


Then LinkedIn addressed these rumors in an FAQ …sort of. We’re always looking for new and improved ways to help our members engage with, share, and discuss timely and relevant topics with other professionals.

FAQ 96

Thanks For Playing: You Say You Want a Revolution

Thanks For Playing

To me, it raises a much larger question: how does a member change the direction of the organizational ship, if s/hes not happy with where its going? So using the Carville/Rove situation, lets look at some examples: Small "n" resolution: Lets say the group of displeased members wants, in the future, for keynote speakers to be selected by a representative group of members, or at least. for that group of members to provide a list of choices or to vet ASAEs list of choices.

FAQ 133