Use a Chatbot to Answer Members’ FAQs

Associations Now

When your members ask questions via social media, do you respond? Your member services team might be good at picking up the phone or replying to a member’s email with 24 hours, but when was the last time you checked your direct messages on social media?

FAQ 77

Building an Association Crisis Communications Webpage


The next best thing is to quickly craft a crisis resources web page for your members. Set the tone: Whether targeting association members or your association’s industry stakeholders and regardless of the amount of or type of content, the tone should be helpful, sincere, and compassionate.

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How to Leverage Voice Search for your Association


Associations need to focus their SEO on directly answering questions from members (or potential members), to provide the voice search outcome they desire. Get “Why Member Engagement No Longer Means Face-to-Face”. for 5 tactics for digital engagement.

FAQ 88

Time for a Conference Chatbot?

Associations Now

Associations have started to get into the chatbot game as well , particularly when it comes to improving their member service function. But chatbot technology doesn’t need to be limited to the member services department.

Association Brain Food Weekly: 6.5.20

Reid All About it

Their FAQ describes the program. from the FAQ). Kyle Lambert London (moderator), Manager, Association Leadership Engagement, National Association of REALTORS®. More info/register – fee for MPI non-members. How to Go Virtual (While Still Creating an Engaging Experience).

FAQ 244

Daily Buzz: Attracting Young Members

Associations Now

Looking to increase your association’s member base? Focus on young professionals, as most members join an organization as a student or early in their career, says Kalia Pimentel on the Your Membership blog. There are several practical ways to recruit young members.

FAQ 79

Keep Members Coming Back

YourMembership Blog

Ideas to help you engage, empower and retain members. Keep Members Coming Back. February 9th, 2012 | Posted in Member Engagement + Retention , Social Media and Business Trends. Now comes the tough part – keeping your members active, engaged, happy. Here at we have a monthly e-newsletter, and we also maintain a private members-only group on Facebook, in addition to our main Facebook page. Empower your members.

Tampa 278

LinkedIn Groups: What you Need to Know Now


Then LinkedIn addressed these rumors in an FAQ …sort of. We’re always looking for new and improved ways to help our members engage with, share, and discuss timely and relevant topics with other professionals.

FAQ 96

Thanks For Playing: You Say You Want a Revolution

Thanks For Playing

To me, it raises a much larger question: how does a member change the direction of the organizational ship, if s/hes not happy with where its going? So using the Carville/Rove situation, lets look at some examples: Small "n" resolution: Lets say the group of displeased members wants, in the future, for keynote speakers to be selected by a representative group of members, or at least. for that group of members to provide a list of choices or to vet ASAEs list of choices.

FAQ 200

Your Online Audience Deserves Better Than a Stream of Clickbait

Associations Now

“ ClickHole has one and only one core belief: All web content deserves to go viral,” the site’s owners state in a tongue-in-cheek FAQ. Cheap, eyeball-grabbing online content is good for traffic, but are traffic numbers really your goal?

FAQ 92

Association Brain Food Weekly: 4.10.20

Reid All About it

Virtual conference engagement. They also suggest ideas for communicating with people who registered for your cancelled event and other event stakeholders and provide advice on event FAQ page content. Everyone is wondering, should we send out member renewals right now ?