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Use a Chatbot to Answer Members’ FAQs

Associations Now

Your member services team might be good at picking up the phone or replying to a member’s email with 24 hours, but when was the last time you checked your direct messages on social media? We wanted to find a solution that would allow us to respond to member and student inquiries in a timely, consistent, and accurate manner.”.

FAQ 86
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Why members should have a seat at the leadership table

Nimble AMS

Implementing modern technology is a fantastic first step to boosting member engagement, but your association shouldn’t stop there. To truly transform how your members benefit from your organization, you’ll want to invite them to the leadership table. Representing member interests. Certifications and credentials.

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Embrace the Future: How Associations Are Thriving in 2024

Association Freak

PRACTICE MEMBERSHIPS Tailored for owners of small to mid-sized practices, these memberships offer a combination of individual benefits plus additional perks for the business and its team. AI FOR MEMBER SERVICE Automation and AI-driven FAQs streamline routine transactions and inquiries, enhance efficiency, and improve member satisfaction.

FAQ 72
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Time for a Conference Chatbot?

Associations Now

It was a surprisingly quick and easy way to interact with their customer service team—and much better than being on hold forever. Associations have started to get into the chatbot game as well , particularly when it comes to improving their member service function.

San Diego 105
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2024 Association Outlook: Embrace the Change

Association Freak

Practice Memberships Tailored for owners of small to mid-sized practices, these memberships offer a combination of individual benefits plus additional perks for the business and its team. AI for Member Service Automation and AI-driven FAQs streamline routine transactions and inquiries, enhance efficiency, and improve member satisfaction.

Revenue 72
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Daily Buzz: Attracting Young Members

Associations Now

Focus on young professionals, as most members join an organization as a student or early in their career, says Kalia Pimentel on the Your Membership blog. Make sure you have the tools you need to take care of your organization and your team members: [link]. How Your Board Can Lead in Times of Crisis.

FAQ 100
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What Are Association Tools?

GrowthZone

ONBOARDING & INTEGRATION While some associations are large enough to employ an IT team to handle the transition process (aka onboarding), most are not. online chat, phone, email, online FAQs, etc.). Find out if the vendor follows an onboarding process and what it includes (and doesn’t include).

Tools 78